Customer Service Industrial Engineering

Daisy Lopez Velasquez

Experienced as:

Manufacturing merchandiser for 13 years

Industrial Engineer for 7 years

Add : J9 Upper Banlat Tandang Sora Quezon City Philippines Cp# : +63-919-*******

E-mail add : *****************@*****.***

Skype add : daisy.lopez1025

SKILLS

Manufacturing merchandiser

Purchasing and Inventory control

Planning and Scheduling

Communication and Coordination (customer service ability)

Production monitoring (quality status, wip)

Time and Motion study

Filling and Documentation

SOFTWARE EXPERTISE

Illustrator/Adobe/Paint Shop pro

Knowledgeable in Windows (word/excel/Ppoint/Visio) Internet surfing (e-mails) and operate PC using, google operations Company internal program such as ERP, etc…

TRAINING’S and SEMINARS

Merchandising course

Leadership training seminar

Total Quality Management

Quality systems / ISO 9000

KAIZEN

Paper Pattern Drafting for basic block

GENERAL SEWING DATA

EDUCATION

June 1991 – April 1997 :Bachelor’s in Science Industrial Eng'g School :Central Colleges of the Philippines

Comparative Levels of Achievement in Canada International Qualification Assessment

Service: dated, June 05, 2019 completed in 4years Bachelor in Science focus in Industrial Engineering

WORK HISTORY

Mar 2017 - Present

Company : LVFAMILY GENERAL MERCHANDISE

Position : Retail store owner

Location : Philippines

Duties and Responsibilities

overall in-charge in daily business operations such as planning, purchasing, selling and handling the daily financial aspects of a retail store.

Aug 2019 - Jan 2020

Company : TEXPERT INDUSTRIES INDIA LIMITED

Position : Senior Merchandiser(Fabric Trading)

Location : China

Duties and Responsibilities

Received orders and key in into data base for purchase ordering

Search qualified factory for customers quality requested.

Request and arrange sample from fty for customers checking and approval

Coordinate and Communicate to customer for sample approval and bulk proceeding qty

Visit factory for WIP and quality inspection

Arrange documents for bulk shipment used

Oct 2004 - Feb 2017

Company : 1. KEENWAY GARMENT INDUSTRIES SDN BHD (Jan.2009 - Feb. 2017)

: 2. PERUSAHAAN CHAN CHOO SING SDN/BHD (Sept 2006 - Dec.2008)

: 3. MAXLIN GARMENTS SDN BHD

(Oct.2004 - June 2006)

Location : Malaysia

Position : MANUFACTURING SENIOR MERCHANDISER (Product developer, Bulk merchandiser)

Duties and Responsibilities

Review and clarify Technical Package for Billing of Materials and sample proceeding.

Develop samples (proto - slm) pertaining to requested designs and technical description.

Discuss with technical team any special instruction in order to develop requested samples

Purchase in-house materials for sampling used

Arrange artwork (print,emb,etc) to designated factory and monitor for customer for approval

Attend meetings with customer’s and technical people for product related issues and suggest solutions to solve problem issue.

Production monitoring for WIP, product inspection and review

Plan and Schedule sample shipment and buyer final inspection.

Filling of records and Documentations

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