AMBER QULI
Jersey City, NJ ***** ■ 346-***-**** ■ *****.****@******.***
Dynamic Branch Manager at Cadence Bank with expertise in lending and client relationship management. Proven track record of exceeding profitability targets and enhancing customer satisfaction through strategic growth initiatives. Exceptional interpersonal skills foster strong community ties and team collaboration, driving success in high-pressure environments. Committed to delivering tailored financial solutions to diverse clientele. Branch Manager, 03/2021 to 03/2025
Cadence Bank – Houston, TX
Led overall branch operations, business development, and staff supervision to drive growth and customer satisfaction.
Managed a portfolio of consumer and commercial clients, ensuring high service standards and compliance with banking regulations.
Exceeded sales and profitability targets by developing strategies to grow deposits, loans, and cross-sell banking products.
Recruited, trained, and coached team members to achieve performance goals and maintain strong audit and risk management scores.
Built strong relationships with local businesses and community partners to enhance the bank's visibility and outreach.
Universal Banker, 02/2019 to 02/2021
WALLIS BANK – Houston, TX
Delivered full-service banking support, performing both teller and personal banker duties to meet customer financial needs.
Opened new consumer and business accounts, processed transactions, and cross-sold bank products including deposits, loans, and treasury services. Provided exceptional customer service by resolving inquiries and offering tailored financial solutions.
Educated clients on digital banking tools and supported adoption of online/mobile services. Ensured compliance with all banking regulations, policies, and procedures during daily operations.
Professional Summary
Work Experience
Branch Manager, 10/2012 to 03/2015
Habib Bank Limited – Karachi
Led a high-performing Priority Banking branch, overseeing operations, sales, and relationship management for affluent and high-net-worth clients. Successfully increased branch profitability from PKR 800K to over PKR 2.0 million through strategic client acquisition, cross-selling, and service excellence. Managed a diverse portfolio of personal and business accounts, offering tailored financial solutions including deposits, investments, and consumer lending. Directed a team of relationship managers and service staff, ensuring compliance, productivity, and high customer satisfaction.
Built strong ties with local business communities, contributing to sustained branch growth and market penetration.
Priority Relationship Manager, 02/2010 to 02/2012
Standard Chartered Bank
Managed a portfolio of high-net-worth clients, delivering personalized wealth management and banking solutions under the Priority Banking segment. Consistently exceeded sales and service targets through cross-selling, client retention, and deep relationship management.
Premier Relationship Manager, 02/2008 to 02/2010
Barclays Bank – Karachi
Started as Sales & Service Manager, driving frontline service excellence and branch-level sales performance.
Promoted to Premier Relationship Manager based on strong client engagement and sales results.
Managed a portfolio of affluent clients, delivering personalized financial solutions, wealth products, and premium banking services while achieving revenue and relationship deepening targets.
Bachelor's: Economics,
Karachi University
Education
Skills
Lending Management
Interpersonal skills Customer service skills
Teamwork and collaboration Cross-selling
Client relationship management Relationship building Critical thinking Teamwork
President Award at Cadence bank.
Top Sales person in Houston, Texas at Cadence Bank 2023. Best Premier Relationship Manager at Barclays.
www.linkedin.com/in/ambershaukatquli
Top Sales Person - 2023
President Award - 2024
Accomplishments
Website, Portfolio And Profiles
Awards