Guest Service Experience
Resume:
Tylen Garcia
Las Vegas, NV
************@*****.***
Professional Summary
Energetic and personable hospitality professional with extensive experience in high-volume nightlife and guest service environments. Expert in cocktail service, guest relations, and team coordination. Committed to providing an elevated and memorable experience with professionalism, efficiency, and charm.
Core Skills & Qualifications
● Cocktail & Beverage Service
Proficient in serving cocktails in fast-paced settings while adhering to sanitation and safety standards. Knowledgeable in drink presentation and bar etiquette.
● Guest Experience & Communication
Adept at engaging with diverse guests to create a welcoming and enjoyable atmosphere. Skilled in handling guest inquiries, resolving concerns, and ensuring satisfaction.
● Team Collaboration & Leadership
Strong team player with experience leading and coordinating staff in dynamic environments. Excellent at giving and following directions to maintain smooth operations.
● Event & Venue Coordination
Experienced in managing logistics for events and club tours, including check-ins, guest tracking, and coordinating with venue staff and management.
● Sales & Transactions
Comfortable handling cash, processing payments, managing drink tickets, and balancing reports. Maintains accuracy and trustworthiness in all transactions. Professional Experience Overview
● Provided cocktail service and maintained guest relationships at high-end lounge events.
● Maintained sanitation and beverage handling standards while working in fast-paced nightlife environments.
● Communicated effectively with club owners, management, and guests to facilitate smooth event execution.
Education
Cal State Los Angeles – Associate's Degree
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