Project Management Social Service
Resume:
***********@*****.***
ŞAHUTOĞULLARI İklim Gaziantep, TURKEY
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CAREER SUMMARY
A versatile, committed, and purpose-driven professional who has been working in the social service and humanitarian field for the past 7 years in a diverse multicultural setting and has great managerial and professional experience and knowledge in international, national and local operations and relations. A great team player who is committed to adding value to the workplace through effective communication and listening skills as well as practical application of knowledge and skills. PROFESSIONAL EXPERIENCE
Position and Duration Responsibilities
Temporary Settlements
Support (TSS)
Coordinator
ACTED – Gaziantep,
Turkey
06.2023 – 04.2024
• Facilitate daily coordination with humanitarian partners and stakeholders, monitor and enhance service quality standards, ensure prompt reporting of service gaps, advocate for agreed-upon standards, and refer urgent settlement-level needs to the appropriate humanitarian actors.
• Facilitate the creation of diverse community committees, ensuring ongoing communication with humanitarian agencies, and organize training sessions on relevant topics in collaboration with TSS Officers.
• Systematically monitor and communicate area-specific information needs, advocate for solutions based on community intentions, facilitate messaging for displaced communities, and support the implementation of a Complaints and Feedback Mechanism (CFM) to manage data, referrals, rumor tracking, and closing feedback loops.
• Maintain an updated hub-level service map, collaborate on enhancing Information Management in a site, oversee data collection, ensure timely data submission, and facilitate information sharing with partners and communities.
• Project management and reporting.
Turkey Program Project
Manager
PEOPLE IN NEED (PIN)
– Gaziantep, Turkey
05.2022 – 06.2023
• Assess and analyse contextual developments and needs in Turkey, and contribute to development of country programme strategy.
• Conduct actors and donors mapping and identify partners for cooperation and strategic partnerships
• Contribute to diversification of funding from institutional donors by identifying funding opportunities
• Ensure coherent and relevant concept notes/project proposals are submitted, activities adjusted/agreed on and principled programming is launched according to standard
• Propose new interventions and ensure projects are designed and managed in line with required standards.
• Promote synergies and ensure overall coherence and relevance of multi-sectoral response in coordination with other programme staff across PIN’s Syria Response hubs
• Collaborate with the MEAL Coordinator to ensure development of strong needs and impact analysis processes
• Ensure that all projects retain programmatic learning for future programming and that all key lessons learnt are documented.
• Coordinate with other managers present at PIN’s programme at the country level in various coordination fora and partnership meetings
Project Assistant for
Social Services
UN-IOM – Mersin,
Turkey
04.2021 - 05.2022
• Collect requests of migrants and refugees in accessing diverse topic of social services and conduct focus group discussions while planning future activities in coordination with Center staff.
• Report weekly, monthly, periodic achievements, progress, challenges, actions taken, lessons learned in realization of activities and duties.
• Continuously analyze community situation to adjust strategies and systems that works to solve problems and achieve program goals.
• Establish referral mechanisms and follow up the case situation with different IOM units such as ECM, Cash-Based Intervention as well as with different NGOs and INGOs.
• Provide necessary statistics, information, internal procedures in the center workflow. Provide accurate and consistent inputs for the center-related requests.
• Being open to the necessary cooperation, both within the IOM and between the other institutions, through a strong and effective communication and seeing to its successful completion. Team Leader
Refugee Support Center–
Ankara, Turkey
03.2018 - 12.2019
• Coaching team members to ensure they fully understand expected outcomes in providing humanitarian and technical support, through Concern’s Performance Development Reviews system
(PDR’s) and motivate them in order to see to it realization.
• Generate detailed reports on team performance and mission objectives, facilitate regular staff meetings for program awareness and feedback, and contribute to capacity building on vulnerable groups and protection for staff and partners.
• Provide supervision, guidance and monitoring for mobile team staff, ensuring clarity over project work- plans and priorities and encouraging effective teamwork in the province of duty.
• Liaise and maintain good relationship with local NGO partners and institutions for project implementation about field of needs for beneficiaries
• Ensure distribution plans are prepared and shared with logistics in a timely manner Social Worker/Case
Manager
Turkish Red Crescent
(TRC) – Kilis, Turkey
07.2016 -12.2017
• Coordinating and providing care and protection programmes that are safe, timely, effective, efficient, equitable, and client-centered
• Apply problem solving skills to enhance the quality of patient management and maximize satisfaction whiles paying attention to financial budgets. i.e. promoting cost effectiveness
• Facilitate multiple care aspects (case coordination, information sharing, etc.)
• Develop effective working relations and cooperate with protection team throughout the entire case management process
• Work collaboratively with beneficiaries, colleagues, NGOs and civil authorities to ensure high quality care and protection services especially for children and women
• Disseminate information on CRM, safeguarding, and staff behavior to program participants and communities, and actively contribute to a functional CRM while supporting community-led initiatives in health and well-being within the team. English Turkish
EDUCATION
07.2015 – 07.2018
Social Work (M.A. – 3.70/4)
Sakarya University – Sakarya, Turkey
Thesis Title: Male Violence in Syrian Refugees and Turkish Married Women: Kilis Sample (Kilis, Turkey) 09.2011 – 06.2015
Social Work (B.A. – 3.28/4)
(Third-ranked student in the department)
Sakarya University – Sakarya, Turkey
Thesis Title: Investigation of Quality of Life of
Physically Handicapped (Turkey)
Mid-term Thesis: Investigating LGBT Perspectives on
“Family” (Ankara- Sakarya, Turkey)
09.2013 - 06.2014
Social Work (Erasmus)
Ostrava University – Ostrava, Czechia
09.2017-07.2019
Emergency and Disaster Management
Anadolu University, Open Education
Faculty, Turkey
09.2020
Medicinal and Aromatic Plants
Necmettin Erbakan University, Konya,
Turkey
PUBLICATIONS
1. Feride Vural (2018). Suriyeli Sığınmacı Evli Kadınlara ve Türkiye’deki Evli Kadınlara Yönelik Erkek Şiddeti: Kilis Örneği (Male Violence Against Syrian Refugees and
Turkish Married Women: Kilis Sample). Detay Yayıncılık, Ankara.
Link:https://www.detayyayin.com.tr/urun/suriyeli-
siginmaci-evli-kadinlara-ve-turkiyedeki-evli-kadinlara- yonelik-erkek-siddeti-kilis-ornegi
2. Feride Vural (2018). Male Violence in Syrian Refugees and Turkish Married Woman: Kilis Sample. Golobeedit, Latvia.
Link:https://my.globeedit.com/catalogue/details/gb/97 8-613-8-25299-3/male-violence-in-syrian-refugees-and- turkish-married-woman:-kilis-sample
• Published Books
• Published Book Sections
1. Feride Vural, İpek Agcadağ Çelik (2020). Suyrian Disabled Migrants and Family Member Women Taking
Over Home Care Burden. River Following North,
Migration Generating Geographies and International Irregular Migrations, Chapter 2 (35-61), Peterlang, Berlin.
2. Feride Vural, Figen Vural (2020). Field Research on Healthcare Workers in the Covid-19 Pandemic
Process: Kütahya Sample. Recent Advances in Health Science, Gece Kitaplığı, Chapter 7, 109-135.
Link:https://756d243f-9742-4892-987f-
8834db07019e.filesusr.com/ugd/e42d97_13ed7e7437294ea7 98035da7cfc95993.pdf
• Conference
1. Al Farabi 2nd International Congress on Social Sciences, Gaziantep/Turkey April 2018
“The Effect of Women on Child Education in Syrian Families: Kilis Sample”
• Seminars
1. Migration and Refugee Crisis: Regional Efforts and International Responses Specialization Seminar, Migration Research Foundation, 23 February-18 April 2019
2. South Africa Seminars, African Foundation, 23 August – 4 September 2020
• Interview
1. Feride Vural (2018). Kadının Rolü Hiç Değişmiyor (The Role of Women Never Changes). Başkent Gazetesi, Ankara. Link: https://baskentgazete.com.tr/ozel-haber/kadinin-rolu-hic- degismiyor/haber-17025
CERTIFICATES & ACHIEVEMENTS
1. PCC (Professional Certified Coach) (2020)
Successfully completed and well equipped in the following modules: Basic Coaching Knowledge and Skills, Life Coaching, Business Coaching, Practice, Mentoring, NLP Coaching, Quantum starter, Student Coaching, Professional Breath Coaching, Sales Coaching and has satisfactorily fulfilled all requirements of the Accredited Coach Training Program (ACTP).
I have been coaching Professionally for 3 years.
I give training as a PCC trainer in areas such as sales, marketing, methods of persuasion, and communication techniques. 2. I Know Gender Series 1-16 (2021), UN Women
3. Prevention of Sexual Exploitation and Abuse(PSEA) (2021), IOM
4. International Red Crescent Red Cross Movement Trainer Training (2019), TRC
5. 5th Turkey to The Young people Governance Forum (2019), IGF Youth
6. Project Cycle Management, (2019), Ankara Development Agency
7. Participation for Erasmus+ Project (2019), UK
Participated in the Erasmus + project "Diverse media matters" in the UK
8. Basic Human Rights and Fight Against Discrimination
(2017), Amnesty International
9. Turkish Red Crescent Trainer Training (2016), TRC LANGUAGES DRIVING LICENCE
B, 2014 A2,2018
SKILLS & COMPETENCES
MS Office Knowledge
Arabic Language
Analyzing & Reporting
Project Management
Strategic Planning
Leadership skills
Presentation Skills
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