Digital Crimes Fraud Analyst

PROFESSIONAL SUMMARY

Fintech Fraud Analyst with nearly 6 years of experience in fraud

detection, compliance, and account management across the Finance, Insurance, and Digital Payments industries. Proficient in case management and account reviews, leveraging investigative tools and techniques to identify and block fraudulent activities. Holds a Business Management Degree and Adjuster Licenses in multiple states, providing operational insight and regulatory awareness. Skilled in implementing risk policies with a focus on proactive threat mitigation and real-time decision-making in high-volume environments.

WORK HISTORY

Risk Consultant II, 08/2024 to Current

Amiseq Intuit - Plano, TX

Analyzes ~25 QuickBooks merchant accounts daily and their transactions to detect and prevent fraud, payment risk, and suspicious activity. Independently manages complex investigations using advanced fraud detection tools and data-driven strategies to minimize financial, compliance, and reputational risk. Collaborates with cross-functional teams to enhance fraud mitigation processes. Communicates findings and resolutions to merchants, ensuring transparency, trust, and uninterrupted business operations. Fraud Analyst, 02/2021 to 03/2024

Octane Lending - Remote

Reviewed ~35 high-risk power sport loan applications daily, identifying fraud within the automated underwriting process. Evaluated and cross-referenced submitted data such as identification, POI, POR & other loan documents with independently sourced information to ensure authenticity. Provided concise guidance to Underwriting Team to minimize risk. Tracked findings in Google Sheets to improve risk engineering. Managed post-funding fraud claims by collecting statements and documents for validation. Collaborated with peers to analyze fraud patterns, helping to preserve millions in potentials losses for this starter up company.

CONTACT

Address: Dallas, TX 75248

Phone: 816-***-****

Email: ***********@*****.***

WWW: https://www.linkedin.com/in/jsherrell

SKILLS

Fraud Detection & Risk Management

Investigative Research & Verification

Technology & Tools

JANAI SHERRELL

1st & 3rd Party Fraud, Synthetic ID, Identity

Theft, Straw Purchases, Detecting Elder Abuse,

Account Takeovers

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AML/BSA Compliance, Transaction Processing

& Monitoring, BIN Concentration, Anomaly

Recognition

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Payment Disputes: ACH Returns & Credit Card

Chargebacks

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• Behavioral Analysis - Trends & Statements

• Merchant & Dealer Portfolio Evaluations

• Law Enforcement Collaboration

Business Entity \ Owner Verification: RMS,

OpenCorporates & State SOS Databases

•

Skip Tracing, Reverse Searching, IP Discovery,

Apple (Metadata), Social Media Analysis

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Document Validation: State IDs, Passports,

Social Security Cards, POAs, Government

Documents

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Income Verification: W2s, 1099s,

Self-Employment, ITIN

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Fraud Tools: AI, LexisNexis, Clear, IDICore,

TLO, Innovis, ISO Sightings, Giact, Sardine

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Platforms: Salesforce, iSight, LoanPro,

DocuSign

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Payments: Digital Wallets, EFT, Issuing

payments

•

Liability Adjuster II, 07/2019 to 01/2021

Esurance Allstate Insurance - Remote

Licensed Claims Adjuster. Managed Auto Insurance claims in multiple states for this subsidiary, starter up company of Allstate. Specialized in high-risk, liability claims investigations. Proactively prevented fraud by asking relevant questions while obtaining statements to verify the legitimacy of losses. Made precise determinations based on evidence. Streamlined processes by providing expert guidance on policy coverages and subrogation. Managed total losses. Skilled at CCCOne Valuation interpretations, Copart Lot & Title Management & Carfax Reports.

* Participated in the launch of Avail Car Share.

Software Support Funding Analyst, 06/2018 to 06/2019 Capital One - Plano, TX

Provided software assistance to customers navigating automated underwriting processes, focusing on document uploads. Used auto loan knowledge to address declined pre-approvals in an inbound call center environment; improved approval rates and customer satisfaction. Demonstrated strong multitasking and decision-making skills validating application data such as Car VINS, IDs, Proof of Address and Income documents for accurate refinance loan approvals. Proactively detected and resolved contract errors to minimize risks. Verified auto loan payoffs w/ competitors to ensure accurate payoff checks. Discussed title arrangements & simplified loan terms, exceeding customer expectations.

EDUCATION

Bachelor Of Science, Business Administration & Management, 2017 Western International University Graduate - Remote LICENSE(S)

Certified Insurance Adjuster Property & Casualty Texas: #2435141

Oklahoma: #300*******

Louisiana: #828175

Communication: Slack, MS Teams, Zoom,

Outlook

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• Data & Reporting: Google Sheets, Tableau

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