Customer Service Food
Resume:
RACHEL A. ANTONIO
I'm currently looking for a job position,
where I could practice my knowledge
skills and to gain experience. Seeking
role of increased responsibility where
strengths in service sales will be
valuable. I can collaborate with a strong
team player, with good listening skills
and attentive, detail-oriented nature. I
am a dynamic retail professional
committed to outstanding customer
service with highly proficient in handling
money, thrives in fast-paced deadline-
driven environments,committed to
accuracy and efficiency as achieved
through hard work and attention to
detail.
WORK EXPERIENCE
SERVICE CREW
JOLLIBEE -ROBINSON PLACE SANTIAGO CITY
12/2019 - 03/2020
Educated customers on promotions, offers and special events to enhance product sales.
Reduced customer wait times through optimised checkout processes.
Handled cash and card payments with precision, maintaining customer confidentiality and discretion Throughout. Delivered outstanding customer care with proactive sales and listening skills.
Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences CASHIER
KFC- SANTIAGO CITY BRANCH
09/2022 - 04/2023
Resolved customer complaints and answered queries about store products
Displayed and restocked merchandise by following brand guidelines.
Helped customers make product and service selections Calculate payments received during sales and reconcile this with total sales
Maintain the values of the company,ensuring you provide the service very well.
SERVICE ADVISOR
TOYOTA BAGUIO CITY
10/2023-PRESENT
Call and update the client for the next service, act as a maintenance remainder.
Opening and processing job cards for repairs, maintenance and service
Calculation & preparation for retail invoicing, internal invoicing and claim handling.
Acting as a liaison between the mechanic and the customer Answering to customer inquiries
Filing and updating warranty claims
Giving advices and knowledge regarding the service offered. promoting chemicals and service needed for the unit. Conducting post follow-up survey.
L
EDUCATION
Business management in marketing
Northeastern College
2023
Secondary Education
Salinugan National Highschool,
2019
Primary Education
San Mateo east centrall Elementary
School, 2013
*****************@*****.***
Lucban, Baguio City, Benguet
WWW.LINKEDIN.COM/IN/RACHEL-ANTONIO-333883285
SKILLS AND QUALIFICATIONS
Willing to take challenges
Good Communication skills
Good in product recommendations
Customer Advertising
Computer literate
Adaptability
Compassion
Problem-solving
CABA Convention 2019 with the theme
"Ascend out in a CABA Trace:Courage
Against the battle of Aggravation- 0ctober
2019
Certificate of participation in CABA
Leadership summit 2023 with the theme
“transcending youth Capacity for excellent
leadership.- april 3.2023
WORK IMMERSION
LGU-SAN MATEO SPES (2017-2018)
Reduced customer wait times through optimised
checkout processes
. Answered questions/inquiries about job placement and job counseling
Accomodates various individuals including job seekers, students, out-of school youth.lthcare and first-aid services at community events
CERTIFICATIONS
Certificate of participation in Career
placement and employment seminar, by
commission on higher Education with the
theme” Navigating Successful career
transition- June 5, 2023
Member of Young entrepreneurs
Association (2019-2023)
Awarded of an exceptional performance of
leadership
Member of Philippine Junior Marketing
Association
Professional development completed in
Marketing management
Completed professional development in
salesmanship
On Job Training in Mitsubishi Philippines
Has satisfactory completed the on job training with 600 hours in Mitsubishi motors-Santiago city, Isabela achieved 95% grades by completing training with accuracy and efficiency.
CHARACTER REFERENCE
Roleza M. Magno
Salinungan National HighSchool Coordinator
**********@*****.***
Stephanie Joy R. Pastor
PESO Manager of San Mateo Isabela
https://www.facebook.com/drizzle.remigio
I Affix my signature to authentic and certify that all the data and facts stated above are true and correct to the best of my knowledge and belief. RACHEL A. ANTONIO
Applicant
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