Dyamond Winters
Email: **********@*****.***
Linkedin: www.linkedin.com/in/dyamond-winters-aa8608334 Cell: 773-***-****
Objective
A self-driven and resilient individual looking to apply years worth of leadership and critical thinking skills into a company where I hope to make change for the better. Education:
Western Michigan University - Haworth College of Business And Lee’s Honors College Major: Human Resources Management - Minor: General Business Expected Degree: Bachelor of Business Administration Anticipated graduation - April 2028
Highlights of Qualifications:
- Computer Skills: Microsoft Office, Microsoft Excel, Microsoft Powerpoint, and Google - Documents
- Certifications: Food Service Manager License, ServSafe Work Experience
Wendy’s
Kalamazoo, Michigan
Role: Kitchen Manager
November 2024 - February 2025
● Supervise and coordinate all kitchen operations during closing shifts.
● Ensure food is prepared efficiently and meets quality standards.
● Monitor inventory levels, restock supplies, and minimize waste.
● Train and lead kitchen staff, ensuring teamwork and productivity.
● Close down kitchen equipment, including grills, fryers, and ovens, according to safety protocols.
● Perform end-of-shift cleaning, including sanitizing surfaces, sweeping, and mopping.
● Address any operational issues or maintenance needs before closing.
● Communicate effectively with front-of-house staff to ensure smooth service.
● Full store counts and document waste, preparing reports for management. Recognized for cleanest closing manager and for being an efficient worker At Your Service Event Staffing
Chicago, Illinois
Role: Guest Services
June 2024 - August 2024
● Scan and identify guests’ tickets and escort them to designated areas
● Observe sections, prioritizing guest safety
● Assist guest needs and questions to the best of my ability
● Assist with other employees when needed
● Perform with a positive and welcoming attitude
(Left due to moving into college in another city)
Recognized for excellent customer service and awarded achievement points as a new employee Culver’s Restaurants
Chicago, Illinois
Role: Front Of The House Employee
August 2023 - March 2024
● Prep items according to the menu
● Assist opening stations and preparation of menu items in an attractive manner for service.
● Assist guest needs and provide excellent customer
● Removing outdated items and pulling older items to the front according to FIFO
● Review closing tasks such as break down soda machines, shake machines, sweep, mop, wipe tables, or clean bathrooms to desired cleanliness.
Recognized for learning each station at a rapid pace and being resilient in the workplace under pressure