Human Resources Service Manager

Dyamond Winters

Email: **********@*****.***

Linkedin: www.linkedin.com/in/dyamond-winters-aa8608334 Cell: 773-***-****

Objective

A self-driven and resilient individual looking to apply years worth of leadership and critical thinking skills into a company where I hope to make change for the better. Education:

Western Michigan University - Haworth College of Business And Lee’s Honors College Major: Human Resources Management - Minor: General Business Expected Degree: Bachelor of Business Administration Anticipated graduation - April 2028

Highlights of Qualifications:

- Computer Skills: Microsoft Office, Microsoft Excel, Microsoft Powerpoint, and Google - Documents

- Certifications: Food Service Manager License, ServSafe Work Experience

Wendy’s

Kalamazoo, Michigan

Role: Kitchen Manager

November 2024 - February 2025

● Supervise and coordinate all kitchen operations during closing shifts.

● Ensure food is prepared efficiently and meets quality standards.

● Monitor inventory levels, restock supplies, and minimize waste.

● Train and lead kitchen staff, ensuring teamwork and productivity.

● Close down kitchen equipment, including grills, fryers, and ovens, according to safety protocols.

● Perform end-of-shift cleaning, including sanitizing surfaces, sweeping, and mopping.

● Address any operational issues or maintenance needs before closing.

● Communicate effectively with front-of-house staff to ensure smooth service.

● Full store counts and document waste, preparing reports for management. Recognized for cleanest closing manager and for being an efficient worker At Your Service Event Staffing

Chicago, Illinois

Role: Guest Services

June 2024 - August 2024

● Scan and identify guests’ tickets and escort them to designated areas

● Observe sections, prioritizing guest safety

● Assist guest needs and questions to the best of my ability

● Assist with other employees when needed

● Perform with a positive and welcoming attitude

(Left due to moving into college in another city)

Recognized for excellent customer service and awarded achievement points as a new employee Culver’s Restaurants

Chicago, Illinois

Role: Front Of The House Employee

August 2023 - March 2024

● Prep items according to the menu

● Assist opening stations and preparation of menu items in an attractive manner for service.

● Assist guest needs and provide excellent customer

● Removing outdated items and pulling older items to the front according to FIFO

● Review closing tasks such as break down soda machines, shake machines, sweep, mop, wipe tables, or clean bathrooms to desired cleanliness.

Recognized for learning each station at a rapid pace and being resilient in the workplace under pressure

Contact this candidate