Merchandise, Retail, Stock Associates

Estelito Ricardo T. Generao

*** * ****** ******, **** City 94014

650-***-**** l *********@*****.***

Objective

To work in an organization which provides me with ample opportunities to enhance my skills and knowledge along with

contributing to the growth of the company.

Experience

10/01/2013 - to Present Mely’s Sari-Sari Store Caloocan City, Philippines

Retail Store Owner

Selling a wide variety of everyday essentials within the neighborhood like canned goods, sugar, coffee, cooking oil, seasonings, snacks, soft drinks, liquors, variety of chips, crackers, candies, chocolates, shampoo, toothpaste, battled water. Purchases items that are low in stocks, restocking shelves and displays. Perform inventory counts and stock management.

02/08/2013 - 05/17/2013 SPi Global Sampaloc, Manila, Philippines

Technical Support Representative

Front line support via live chat using VOIP. Answering inbound calls specifically troubleshoot in real time scenario on technical issues on client's internet connection using diagnostic software. Provide client support on non-technical related to client’s information, payment and billing.

10/22/2001 - 10/22/2011 Eastern Province Cement Co. Dammam, K.S.A.

Computer Trainer

Teaches and prepares handbooks for basic concepts on MS Word, Excel, PowerPoint, Desktop File Management System, and Basic Internet. Handles all electronic data communications and manual processes on Oracle Systems. Developed the Library Bin Card System. Perform monthly preventive maintenance to all PCs in the Training Center

04/16/1997 - 01/31/1998 Logical Solutions (Phils.) Incorporated Makati City, Philippines

Systems Job Controller

Supervises, assists and motivates IT staff. Conduct data gathering to clients, discussed systems requirements and prepares data core system proposals to new clients.

01/08/1996 - 02/28/1997 Meco Enterprises Incorporated Makati City, Philippines

Imaging Department Head

Supervises, assists and motivates imaging staff. Handles all clients imaging projects using Watermarks Document Control and Imaging Systems software.

08/08/1994-10/10/1995 Ecoline Automation Systems Corp. Quezon City, Philippines

Marketing Representative

Selling PCs, hardware/software and peripherals, IBM Laser Printers, Typewriters and Facsimile machines. Handles all Government accounts.

04/01/1987 - 12/31/1991 Revenue Information Systems Inc. Quezon City, Philippines

Sr. Data Entry Programmer

Writes detailed specifications and codes programs in accordance with the requirements of systems being developed. Analyzes and revises existing programs if required for improvements. Conduct trainings on data entry programming.

04/01/1980 - 03/31/1987 Bureau of Internal Revenue Quezon City, Philippines

Data Encoder

Inputs, verifies and validates data from different source documents. Assists other data encoders.

Education

1980 – 1986 Technological Institute of the Philippines Quiapo, Manila, Phil.

Bachelor of Science in Electrical Engineering

1976 – 1978 FEATI University Sta. Cruz, Manila, Phil.

Bachelor of Science in Electronics and Communications Engineering

2nd year college – undergraduate

1972 – 1976 Sison Carmelian High School Pangasinan, Philippines

1966 – 1972 Sison Central School Pangasinan, Philippines

Skills

Knowledge in MS Office Applications (Word, Excel, PowerPoint), minor troubleshoot on PC and Laptops, operating systems installation, reformatting and basic networking, Document Imaging and Management Systems (DIMS), Documents Management System (DMS), Documents Control System (DCS) and Kordil EDMS. HR Administrative functions: interviews and job descriptions preparation.

Personal Data

Birth Date : September 3, 1959 Birth Place : Bautista, Pangasinan Nationality : Filipino - Asian Marital Status : Married Height : 172 cm Weight : 70 kg

Sex : Male Status : Legal Permanent Resident (LPR)

Estelito Ricardo T. Generao

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