Accounts Receivable North Carolina

JIM BROWN

Kernersville, North Carolina 336-***-****

***********@*****.*** Jim Brown - LinkedIn

SUMMARY

A results-driven, forward-thinking, and adaptable credit, collections, and accounts receivable manager with extensive experience in client / vendor relations, forecasting, strategic planning, implementations, sales, business development, account management, quality assurance, and compliance and regulations. Ensures best practice strategies while optimizing performance and delivering improved workflow processes. Builds and fosters collaborative partnerships while meeting client and business objectives and adapting to changing needs. A broad-minded leader who enables a company to maximize opportunities and enhance business growth.

EXPERIENCE

TANGER OUTLETS CORPORATE, Greensboro, North Carolina

Credit & Collections Manager, 2021-2025

Supervised collections and AR team to ensure effective and timely review of past-due accounts.

Identified solutions on past-due accounts. Provided analysis of prospective tenants and guidance for credit recommendations and decisions. Managed the accounts receivable process, including cash application and reporting.

Served as a member of the committee to resolve, modify, and collect past-due rents for troubled tenants.

Collected approximately $5M in unpaid receivables due to COVID deferral and modifications.

S&D COFFEE, Concord, North Carolina

Corporate Credit Manager, 2020-2021

Managed credit, collections, and accounts receivable for 10K customers with an A/R portfolio of $50M+, enforcing company’s credit policy and limiting company's financial exposure.

Worked closely with sales, customers, and administrative teams to provide excellent customer service. Provided regular reporting to senior management.

Automated cash application process through local bank.

Oversaw A/R through downturn due to COVID.

CAPITAL ELECTRIC, INC., Greensboro, North Carolina

Regional Credit Manager, 2018-2020

Set up credit operations to manage credit and collections in North Carolina, South Carolina, and Georgia, with two offices servicing 4K customers. Maintained $40M+ A/R portfolio while maintaining DSO and bad debt objectives.

Managed customer relationships through customer visits to enhance overall positive impression of company and people.

AMARR GARAGE DOORS, Greensboro North Carolina

Director of Credit Services, 2006-2018

Oversaw international and North American credit, collections, and accounts receivable in four locations, with staff members servicing 3.5K customers. Managed all credit accounts receivable for $35M+ A/R portfolio, maintaining credit loss ratios.

Streamlined credit investigation and approval process, implementing standardized workflow-based decisions.

Created monthly credit watchlist with VP of sales, CFO, and president to ensure cooperation among all aspects of business.

Collaborated with senior management on strategies to assess credit worthiness and deliver improved collections to marginal customers.

ADDITIONAL EXPERIENCE

ELASTIC FABRICS OF AMERICA, Greensboro, North Carolina, Corporate Credit Manager, 1994-2006. Led credit collections and cash application for diversified manufacturer of textiles. Supervised three team members. Improved cash flow through collections and managed customers’ credit worthiness. Maintained DSO and bad debt objectives for $25M+ A/R portfolio. Collaborated with senior management on strategies to assess credit worthiness and deliver improved collections on marginal customers. Conducted ongoing assessment of aged receivables and implemented targeted collection program, reducing past due delinquency.

EDUCATION

UNIVERSITY OF NORTH CAROLINA WILMINGTON, Wilmington, North Carolina

B.S., Business

PROFESSIONAL DEVELOPMENT

University of North Carolina Greensboro Executive Management Business Program

TECHNICAL SKILLS

JD Edwards, MRI Software, Microsoft Excel and Word

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