Data Entry Information Technology
Resume:
DANNEILLA O’CONNOR-REYNOLDS
PERSONAL PROFILE
Passionate Educator & Book
Enthusiast with 5+ years of
experience fostering literacy and
creativity in children. Adept at
personalized selling, storytelling,
and creating engaging learning
environments. Fluent in English
with hands-on experience
managing educational resources
and customer interactions.
CONTACT DETAILS
Barcelona Spain
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CAREER HIGHLIGHTS
● Received the highest A in
the courses: Special
Needs in General
EDUCATION HISTORY
MSc in Management (International Business) (In
Progress)
GBSB Global Business School – Barcelona, Spain —
Expected 2025
Bachelor of Education in Primary Education
Sam Sharpe Teachers’ College – Jamaica — 2022
Certificate in Practical Nursing
Irving’s Institute of Practical Nursing – Jamaica — 2010 Certificate in Data Entry
Montego Bay Information Technology training Center -2009 EXPERIENCES
Teacher
Irwin Primary School – Montego Bay, Jamaica
Feb 2023 – Jan 2025
● Curated age-appropriate book collections to boost reading engagement, increasing class participation by 40%.
● Advised parents on literacy tools, mirroring
personalized selling techniques.
● Performance Metrics: Tracked student progress via data dashboards, achieving 25% faster literacy
improvements through targeted interventions.
● Stakeholder Collaboration: Aligned parents, staff, and administrators on shared goals—mirroring
cross-functional logistics teams.
Education and Statistics
and Probability in
Primary Education
● Certificate of Merit in
Religious Education
KEY SKILLS AND
COMPETENCE
● Child Literacy
Development Storytelling
& Engagement
● English Fluency
● Cash Handling (Trained in
school fund management)
Teacher
DMP Academy School – Montego Bay, Jamaica
Sept 2022 – Feb 2023
● Taught students between ages 5–11, using creative techniques such as role-play, visual aids, and guided conversation.
● Fostered strong classroom community and built
positive relationships with parents.
Community Health Aide / Youth Educator
Western Regional Health Authority – Montego Bay,
Jamaica
Nov 2011 – Aug 2022
● Distributed educational materials to families,
managing inventory for 10+ communities (supplier
management).
● Process Improvement: Redesigned health campaign
workflows, reducing resource waste by 20% through
data-backed planning.
● Crisis Management: Addressed urgent community
health gaps with real-time solutions, ensuring 99% compliance in high-risk areas.
Customer Service Representative
Teleperformance – Montego Bay, Jamaica
March 2013 – November 2013
● Delivered outstanding support to diverse clients via phone, email, and chat channels, maintaining a 95% customer satisfaction rate.
● Resolved customer inquiries, billing issues, and service concerns with professionalism and urgency.
● Utilized CRM systems to document interactions,
track customer issues, and ensure timely follow-up.
Contact this candidate