Continuous Improvement Inventory Management

JAMAL HATTUM

Linkedin.com/in/jamal-hattum-****A355

403-***-**** ****************@*****.***

Dynamic Inventory Fleet Maintenance Coordinator at PW Transit with a proven history in vendor relationship management and cost control. A talented leader who increased efficiency and achieved exceptional customer satisfaction through effective communication and meticulous inventory management. Committed to continuous improvement and driving team success in challenging environments.

Experience

August 1, 2024- PRESENT

INVENTORY FLEET MAINTEMNANCE COORDIATOR, RED ARROW - CALGARY, AB

Responsible for managing maintenance parts room for the mechanics on site, processing cycle counts weekly, invoicing, issuing purchase orders, closing purchase orders, billing parts, month end invoicing, maintaining relationships with vendors, inventory counts, managing parts being billed out, completing full inventory counts, accounting for parts, ordering parts, maintaining cost effective parts on hand & processing returns & processing core for core credits.

Assessed operational needs of the department based on usage patterns of the current fleets.

Delegated work to staff, setting priorities and goals.

Implemented onsite safety protocols and procedures and professionally trained team members on prevention measures.

OCTOBER 2, 2020- July 31, 2024

TRANSIT SUPERVISOR, PW TRANSIT-AIRDRIE, AB

Responsible for managing 23 City of Airdrie transit drivers, developing schedules, dispatching, on road supervision, performance reviews, entering payroll, managing maintenance/ parts room for the mechanics on site, responding to passenger issues, rerouting drivers when delayed, submitting monthly billing, ensure service is on time and on schedule, oversee billing/invoicing, issuing purchase orders

Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

Responded promptly when emergencies occurred involving passengers or drivers using the public transportation system.

Managed departmental scheduling to maintain proper staffing for shifts.

Established transportation cost standards and economical shipping practices.

FEB 2nd 2018 - JAN 30 th 2020

B2B SALES REPRESENTATIVE, VITRUM GLASS, ROCKY VIEW, AB

Generated 3.9 million dollars in sales, an increase of 66% for the region in my first 8 months, by developing new customer relationships, generating recent sales from existing customers, and producing repeat orders by ensuring customer satisfaction throughout the sales cycle.

I learned the glass business from the ground up.

Tirelessly generated sales are pushing the boundaries of Vitrum's capacity to generate products quickly enough to fill the increased demand.

Delivered product demonstrations and presentations to prospective customers.

Listened to customer needs to identify and recommend best products and services.

JULY 2012 - JULY 2017

SHIPPING/RECEIVING MANAGER, RONA - AIRDRIE, AB

Delivered exceptional customer service in all areas of the store.

Executed project and design consultations.

Respected all policies and procedures, performed periodic evaluations of employees, actively worked hand in hand with drivers and staff, loaded and unloaded trailers, solved problems, and advocated fairly for the customer, the contractors, and RONA; promoted other channels of RONA's sales portfolio; assisted customers with invoicing and project scheduling, managed inventory, and ordered inventory.

Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.

Developed new strategies to increase efficiency in the receiving process while reducing cost.

Consistently met company and department objectives within budget and time constraints.

Trained and supervised warehouse team, setting schedules and delegating daily tasks.

JANUARY 2005

HLLQP INSTRUCTOR - AIRDRIE, AB

Delivered the HLLQP course, educating individuals on life insurance, accident, and sickness.

Delivered the material in a fun, learning environment.

Was successful explaining the terms of the Insurance Industry in its most simplistic form.

Achieved a 95% success rate of students passing the final exam.

Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.

Implemented instructional materials and curriculum to meet specific program needs.

APRIL 2008 - 2012

HLLQP INSTRUCTOR, MOUNT ROYAL UNIVERSITY - CALGARY AB

Delivered the HLLQP course, educating individuals on life insurance, accident, and sickness.

Delivered the material in a fun, learning environment.

Was successful explaining the terms of the Insurance Industry in its most simplistic form.

Achieved a 95% success rate of students passing the final exam.

Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.

Implemented instructional materials and curriculum to meet specific program needs.

Developed and implemented lesson plans to instruct students on the principles of mathematics, science, and English.

JUNE 1998 - JANUARY 2005

PAINT & DECOR DEPARTMENT MANAGER HOME DEPOT - CALGARY, AB

Designed a schedule for employees.

Delivered exceptional service to customers in all areas of the store.

Delegated successfully to employees.

Delivered performance reviews and annual raises to employees.

I attended manager meetings.

Dealt with customer complaints in a positive and effective manner.

Promoted add-on products to complete jobs for the customer.

Delivered 'do-it-yourself seminars' to customers.

Maintained safety requirements for customers and employees.

Followed safety protocols and company processes and procedures.

Led team meetings to communicate targets, share updates, and gather feedback.

Skills

.

●Talented manager

●leader and motivator

●Relationship Builder

●Exceptional people skills

●Strong written and verbal communication skills

●Effective and efficient with prioritizing tasks, organizing activities, and ensuring optimal customer experience.

●Works well under pressure.

●Highly observant with great diligence

●Efficient

●Organized and effective

●Driven and initiative-taking.

●Respectful of all regulations and operating procedures

●Adaptive learner

●Collaborator

●Resolute

●Safety oriented

●Dedicated

●Committed

●Q-Endorsed

●Forklift experience

REFERENCES:

●Craig Ingebrigtson General Manager PW Transit 403- 809-8245

●Colin Barclay General Manager Seacliff Electric 587-***-****

●Brain Mennis Senior Vice President Harbourfront Wealth Management 403-***-****

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