Customer Service Building Services
Resume:
KIRKLAND
MOSSEN
**************@*****.***
South Richmond Hill, New York
11419
Bold Profile
Dynamic and results-oriented professional with extensive experience in facility maintenance and cleaning, notably with Collins Building Services Inc. Excelled in teamwork and problem-solving, significantly enhancing operational efficiency and safety. Skilled in facility cleaning and customer service, consistently delivering high-quality maintenance and fostering positive relationships with coworkers and management. PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Positive attitude
• Teamwork and collaboration
• Problem-solving
• Clear communication
• Attention to detail
• Following instructions
• Cleaning
• Workplace safety
• Heavy lifting
• Facility cleaning
SUNY, Farmingdale
Farmingdale, NY
Bachelors : Aviation Administration
Pursuing a career for air traffic
control
EDUCATION
Collins Building Services Inc. - Post-Event Shift Clean-Up Team Member
STEP Summer Camp Laurelton - Head of Maintenance
Police Athletic League Inc - Junior Custodian
WORK HISTORY
Kept work areas clean, organized, and safe to promote efficiency and team safety.
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• Learned all required tasks quickly to maximize performance. Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
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Contributed to team success by completing jobs quickly and accurately.
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Developed strong cooperative relationships with coworkers and managers.
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• Maintained productive, efficient approach to all tasks. Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
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Delegated tasks to carefully selected employees in alignment with resource management goals.
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Reviewed technical documentation to complete equipment maintenance and repair.
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Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
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Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
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Aided in the preparation of event spaces, efficiently setting up and breaking down necessary equipment.
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Consistently adhered to established guidelines regarding proper use/storage of cleaning chemicals and equipment, ensuring a safe work environment for all.
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Provided exceptional customer service, addressing inquiries from staff regarding facility issues or concerns professionally and courteously.
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