Customer Service Sales Associate
Resume:
KATRINA LEWIS
Fresno, CA, USA, *****
***********@***.***
S K I L L S
L A N G U A G E S
English — Advanced
Fresno, CA 93727, 559-***-****
***********@***.*** Personable
Wireless Sales Associate with a
background exceeding monthly sales
quotas and a personality that
engages customers. Used to working
in fast-paced environments. Looking
to join an organization in a sales-
oriented role. Highly-motivated
employee with desire to take on new
challenges. Strong worth ethic,
adaptability and exceptional
interpersonal skills. Adept at
working effectively unsupervised and
quickly mastering new skills
· Self-Motivation
· Customer Service
· Problem Solving
· Multitasking
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E X P E R I E N C E
Phone Sales Representative Sep 2020 — Dec 2023
Premium wireless Fresno, California, USA
Packing/Stowing Jan 2018 — Jun 2020
Amazon Warehouse Fresno Ca
Warehouse Associate Aug 2024 — Dec 2024
Alphaproader Warehouse Fresno Ca
Security Guard Mar 2016 — Sep 2018
Signal88 Security
E D U C A T I O N
Jan 2018 — Jun 2020Kings River High School Sanger CA Answered phone calls quickly and efficiently to exceed target goals for customer phone contacts.
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Worked closely with other departments, including customer service and technical support, to resolve client issues promptly.
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Scheduled appointments with qualified leads for sales team to follow up on.
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· Detected package issues through visual inspections.
· Loaded and unloaded packages from trucks for delivery. Stacked packages neatly on shelves in designated storage areas of warehouse.
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Scanned barcodes on packages using handheld devices to track shipments.
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Maintained team productivity with well-organized storage, staging and shipment areas.
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Proficient in using handheld scanners and warehouse management systems to ensure accuracy in order fulfillment.
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Strong ability to work collaboratively within a team to achieve common goals and enhance overall warehouse operations.
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Committed to adhering to health and safety guidelines to create a safe work environment for all team members.
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Versatile and adaptable, willing to take on various roles within the warehouse to support operations as needed.
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Skilled in monitoring surveillance equipment and conducting regular security patrols to deter criminal activity.
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Proficient in responding to emergencies and coordinating with law enforcement to manage incidents effectively.
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Strong communication skills with the ability to prepare reports and present security-related information clearly.
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Excellent observational skills with the capacity to identify suspicious behavior and mitigate risks.
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Committed to providing exceptional customer service while enforcing security policies.
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Contact this candidate