Kertisa Robinson
**** ********** ***** *****,**. 75074 C: 310-***-**** *******.********@*****.*** OBJECTIVE
Strategic Account Executive with over 15 years of sales, SaaS, and account management experience. Proven track record in building strong client relationships, driving revenue growth, and delivering tailored human capital management (HCM) solutions.
EDUCATION & LICENSES
El Camino College, Torrance, CA
Chemistry-June 2011
Cosmetology-June 2009
QUALIFICATIONS
●Proficient in Salesforce, Microsoft Office, GoogleSuite, ZoomInfo and other CRM and operations platforms.
●Extensive experience in full-cycle sales, clientretention, HCM consulting, and SaaS solutions.
●Effective communicator with strong problem-solvingand strategic thinking abilities. EXPERIENCE
AllianceHCM -Dallas, TX
Major Markets Accounts Executive,January 2025- Current
●Manage end-to-end sales process for HCM solutionswith mid-market clients (50–500+ employees)
●Prospect and qualify leads, deliver tailored productdemos, and close strategic deals
●Provide consultative solutions across payroll, HR,benefits, and compliance
●Partner cross-functionally to ensure seamless clientonboarding and satisfaction
●Maintain accurate pipeline and forecasting throughSalesforce; consistently exceed sales targets Paychex- Dallas, TX
PEO Strategic Consultant,June 2024- January 2025
Mid Market HCM Consultant,December 2021- May 2024
●Consulted with businesses on HR and benefits solutionsto improve efficiency and reduce liability
●Delivered SaaS-based strategies to streamline “hireto retire” processes
●Collaborated with brokers to present compliant,competitive benefit options
*Achievements-Top Rookie Performer FY22
Thryv/ DexYp- Dallas, TX
SaaS Business Account Manager,June 2020- December2021
●Managed existing accounts while generating new businessand referrals
●Designed and presented custom SaaS and marketingsolutions for small to mid-sized businesses
●Build relationships and tailor marketing/ SaaS programsto meet the company's needs.
*Achievements-Presidents Club 2021, Top Performer Feb & Mar 2021, Team Leader Q3 2020 Houzz- Irvine, CA
Marketing Solutions Account Manager,October 2018- May 2020
●Conducted outbound sales and managed client accountsfor custom marketing packages
●Delivered live demos and tailored solutions to driveclient ROI
*Achievements- Top Performer FY19 Q3/Q4, FY20 Q1; Team Leader FY19 Q3
*References Available Upon Request