HR DIRECTOR Workday
Resume:
P. Dawn VanHoosier
St. Louis, MO
Professional Summary
●Results-oriented, highly motivated, and passionate IT professional with a proven history of delivering high-quality HCM Solutions with direct experience with Workday, Peoplesoft, Ceridian, and other HRIS software with optimism and positivity.
●Demonstrated ability to think and act globally, lead, and collaborate effectively on a cross-functional, multi-service basis to maximize the achievement of best practices and continuous improvement processes/practices.
●Proactive, strategic and innovative leader, with proven track record of more than 10 Project Management successful HRMS/Payroll implementations: conceptualizing, full life cycle/phases for change and project management, data validation, change management, integration/configuration file set ups and implementing training initiatives for Workday and PeopleSoft.
●Master’s Degree in Organizational Behavior from Penn-State University.
●Knowledgeable of Six Sigma (green belt) and Lean methodologies in manufacturing and healthcare environments with a green belt in both. As well Agile work environments.
●Workday certifications in HCM, Benefits and Leave of Absence.
Professional Experience
Silgan Manufacturing Nov 2022 - Jan 2025
Director of Human Capital Management Applications
●Responsible for the overall strategic management of our Human Capital Management Systems (HCM) supporting all Divisions including Workday and Kronos.
●Responsible for the overall system governance and the delivery of quality services to support HR business objectives through the management of BT staff as well as third-party vendors that partner with us for this delivery.
●Fostering partnering relationships with each of the six organizations.
●Provide leadership for a team of 16 and all divisions on best practices and project planning and management of new implementations.
●Lead and drove technology initiatives to leverage the most recent functionality within the Human Capital Management systems landscape. Two integral parts of this landscape are Workday and UKG Workforce Dimensions.
●Serve as the Workday and Dimensions leader in business process management, report writing, data management, data extraction, integration design & management, and security administration.
●Worked across the organization to identify and drive the successful delivery of systems and process solutions to improve the efficiency of the business operations leveraging Workday and Dimensions.
Accenture Federal Services February 2022 – November 2022
Manager Workday Business Design
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●Reviewing OPM Federal HR processes/transactions across the hire-to-retire lifecycle, documenting and creating business scenarios to test the Workday product, analyzing the Workday product based on OPM Federal HR processes, and conducting a fit/gap of the Workday functionality. Working with a team of resources to create a project plan, assigning resources, documenting issues and action items, and communicating with HRaaS leadership the status of the project.
●Oversee multiple functional work streams/domains on a Workday implementation project (e.g, function as the overall HCM Lead for the project) or function as the lead for HCM, Benefits, LOA work stream and advanced compensation
●Lead HCM work stream driving towards decisions and recommending best practices related to Workday functionality including, but not limited to: configuration and promotion processing
●Identify strategies, risks, and options, recommend approaches and mitigations to meet client/functional requirements
●Change Management lead, training, documenting, surveys, data management
●Lead, mentor, counsel and manage performance of project staff
●Architect Workday HCM solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated
●Advise clients on industry standards and leading practices
●Demonstrate design options using prototyping
●Understand and apply Workday and Accenture methodologies
●Provide the Project Manager with status updates and keep them apprised of overall project status
●Demonstrate strong client and stakeholder management to achieve project objectives
●Ensure the client takes advantage of Workday best practices.
●Support innovation through the creation of new industry leading methods and assets
La-Z-Boy Furniture February 2020 – September - 2021
Senior Change Management/HCM Lead, Workday (consultant)
●Responsible for full spectrum cycle of change management for a new Workday Implementation. Benefit, Compensation, HCM, Integrations, Advanced Compensation and Talent Lead.
●Project plan, analytics, deliverables, training and selection of change champions, training documentation, status reports, UAT lead testing.
●Responsible for Business Updates to Executive team on metrics, progress and any red flags.
●Work very closely to the manufacturing plants and front-line employees who will be using the newest platform the most.
●Created teasers, scavenger hunts, communication blasts and communication plans for end users.
●Serve as Subject Matter Expert responsible for HCM models project execution and strategy (both in Phases of implementations of different modules and global implementation).
●Work with HRBP’s as Lead PM to gather requirements for revisions to Workday Related processes, analyze impact and implement process changes.
●Give advice on how to set up HR Finance and Payroll tenants that include security, organizations, integrations and configuration work of all workday tenants.
●Work as a project manager for new configurations, upgrades and as needed customized HRIS system assistance.
●Assists in testing, implementation, upgrading and support of new or modified HRIS systems.
Boeing March 2020 – February 2021
Senior HR Lead/Change Manager Workday (consultant)
●Responsible for using Enterprise Interface Builder to build tools for Mass Changes of employee data in Workday for HCM, Payroll and Financial modules.
●Serve as Subject Matter Expert responsible for creating and maintaining configuration and security access.
● Established a set of metrics that customers can evaluate, as well as relevant areas to investigate as a first step to improve tenant security or business process in the short- and long-term.
●Work with HRBP’s as Lead PM to gather requirements for revisions to Workday Related processes, analyze impact and implement process changes.
●Give advice on how to set up HR Finance and Payroll tenants that include security, organizations, integrations and configuration work of all workday tenants.
●Work as a project manager for new configurations, upgrades and as needed customized HRIS system assistance.
●Assists in testing, implementation, upgrading and support of new or modified HRIS systems.
●Train new hires on workday as well as new HR and Payroll manager’s upon onboarding.
Ascension Health – St. Louis, MO
Human Resources Change Manager July 2014 – July 2017
●Led Project initiative in devising, enhancing, and implementing programs to support corporate productivity which involved organizational transformation, leadership development, team building, staff engagement, and continuous process improvement.
●Took part in the successful deployment of the largest PeopleSoft nationwide with over 155,000 employees and 65 locations transitioned.
●Served HCM lead project manager and as the key technical and functional resource leading the development of solutions with HR/Payroll/Finance HCM products (implementations/configuration/communication)
●Created curriculum and course development reviews for Workday end users to ensure alignment of orientation and management development programs with business goals.
●Ran employee proctored lab after each deployment of HRIS software for two months after implementation to assist with the all level of employee’s comfort and support in the software. Answered any questions and trained on navigation, benefits, dashboards, timecards, etc.
Victor Technologies – St. Louis, MO June 2013 – July 2014
Senior HR Generalist: Change & Implementation Manager
●Directed the conceptualization and execution of programs relating to compensation, retirement, performance. Organizational Behavior and Management Training and expatriate management across fourteen countries.
●Significantly obtained $100K in yearly benefit plan savings and $240K annual relocation and recruiting savings.
●Conceptualized and assessed training programs and curriculum for the organizational staff to meet HR expectations, thus met 100% employees and managers’ participation for year-end performance appraisals.
●Expertly managed daily employee relations issues such as employee complaints, disciplinary actions, grievances, harassment allegations, and civil rights complaints.
●Designed all training materials and delivered system training classes to all users.
●Provided strategic direction and leadership prior to and throughout the implementation of the new Human Resource Modules (HCM) while simultaneously managing HR operations to meet existing and future business needs.
●Successfully deployed HCM on-boarding and performance management software that provided metrics for workload analysis, tracked product training opportunities, increased productivity, and enhanced internal and external customer satisfaction.
Furniture Brands International – St. Louis, MO March 2010 – June 2013
HR Service Center & Change Manager
●Keenly supervised day-to-day HR operations encompassing staff recruitment through termination.
●Managed and supported HR Service Center Representatives in charge of responding to inquiries concerning benefits, payroll, and other HR-related matters while training manufacturing and salaried employees.
●Rendered mentorship and training to employees including change, restructuring processes, and integrating tools for operational productivity.
●Monitored data entry in Peoplesoft for over 6,500 staff located in manufacturing, retail, and office facilities countrywide.
●Provided professional advice and consultation to line management regarding employee relations, affirmative action/equal employment opportunity, workforce planning, staffing employee dispute resolution program, total compensation, the Collective Bargaining Agreement(s), where applicable.
●Well-versed and knowledgeable in labor law played a big role in the negotiations process for Collective Bargaining Agreements. Protecting the interests of the company, but also strengthened relationships with employees and keep them satisfied.
Education
Pennsylvania State University, State College, PA
Master of Professional Studies in Human Resources/Employee Relations
University of Missouri – St. Louis, St. Louis, MO
Bachelor of Science in Business Administration with Concentration in Human Resources
Certifications and Affiliations
●Green Belt in Six Sigma - Lean Operations, St. Louis Community College
●Workday Consultant Certifications in Benefits, HCM and LOA
●Society for Human Resource Management (SHRM)
●American Association of Industrial Management (AAIM)
●Compensation and Benefits Association – St. Louis
●Hush/Blackwell Women Leaders Enrichment
River City Professionals, Chamber of Commerce – St. Louis
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