Administrative Assistant Support
Resume:
SHEVONNE IVORY, Administrative Assistant
***** *******, *******, **, *****, USA, 313-***-****, *********@*****.*** SUMMARY Dynamic Administrative Assistant with over 8 years of extensive experience in diverse administrative roles across healthcare and education sectors. Proven expertise in budget reconciliation, calendar management, and software utilization to improve operational efficiency. Successfully supported COVID-19 vaccine trials and maintained essential administrative functions for departments in higher education. Committed to enhancing workplace productivity and streamlining processes, ready to bring unique skills to drive administrative excellence.
WORK EXPERIENCE
09/2021 – 08/2023 Administrative Assistant II / Administrative, Wayne State University
Detroit, USA
Provided ongoing administrative support to the GYN division. Managed and optimized physician calendars, proactively identifying and resolving scheduling conflicts.
Reconciled departmental budgets and maintained TravelWayne for physician travel.
08/2023 – Present Administrative Assistant II / Administrative, Wayne State University
Detroit, USA
Delivering continuous administrative support to the Department of Industrial Systems Engineering.
Reconciling budgets and efficiently processing paperwork submitted to EPAF.
Maintaining TravelWayne, WayneBuy, and SmartPath systems to streamline administrative functions.
08/2020 – 09/2021 Administrative Secretary / Administrative, Henry Ford Hospital Detroit, USA Coordinated and managed participant appointments in EPIC for COVID-19 vaccine trials.
Utilized Redcap software to log and update appointment information, while addressing participant inquiries via phone.
02/2019 – 08/2020 Staff Information Specialist / Administrative, Karmanos Cancer Institute
Detroit, USA
Organized and managed the distribution of medical records to residents and physicians.
Employed access software for logging, updating records, and assisted with patient follow-ups.
04/2018 – 02/2019 Lab Clerk / Administrative, Beaumont Health Royal Oak, USA Executed administrative tasks, managed slide preparation, and printed reports.
Displayed slides on boards for medical education and faculty tumor board discussions.
09/2001 – 07/2017 Program Specialist / Administrative, Southeast Michigan Center for Medical Education
Detroit, USA
Facilitated daily operations and administrative functions of the SEMCME organization.
Designed and executed comprehensive training and development programs.
Formulated and implemented innovative processes and strategies to bolster organizational success.
EDUCATION
1995 – 1998 Mumford High School
Diploma
Detroit, MI
2004 – 2005 National Institute of Technology
Diploma, Medical Billing
Southfield, MI
SKILLS Administrative Management Project Management Strategic Planning Operations Analysis
Event Planning & Management Budget & Expense Reporting Training & Development Process Analysis & Improvement
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