Project Manager Technical

Meera Shanmugam

Westford, MA 940-***-**** *****.*********.**@*****.*** linkedin: meerashanmugam Principal Technical Project Manager

Strategic technology leader with a record of driving enterprise transformation, accelerating delivery, and enabling growth through scalable agile solutions. Experienced in leading high-performing teams, strengthening management practices, and fostering inclusive, collaborative cultures. Led AI opportunity assessments by identifying use cases, evaluating data readiness, and partnering with stakeholders to define phased, compliant roadmaps. Proven in leading cross-functional teams, integrating engineering groups during mergers, and aligning tech strategy with business goals. Adept at launching innovative products from concept to production, creating revenue streams and expanding market presence. Value-Added Skills

• Engineering Team Leadership • Product Lifecycle Management • Post-Merger Integration • Startup Experience • Product Launch • Go-to-Market (GTM) Strategy • Strategic Planning & Execution • Scalable Architecture • Agile & Lean Transformation • Stakeholder Engagement • People Development & Mentorship • Cross-functional Collaboration • Change Management • Data- Driven Decision Making • Stakeholder Engagement & Communication • Budget Management • Risk Mitigation Professional Experience

IT Strategy Senior Advisor 02/2025 – Present

EverNorth Health Services (Cigna), Newton, MA

Focus on strategic planning and execution of key initiatives in Digital Engineering to drive outcomes by guiding efforts and adapting plans to maintain alignment with clear and feasible product roadmaps.

• Directed the strategic roadmap for migrating Express Scripts benefits and prescription features to Cigna’s microservices-based platform, unifying subsidiary products to enhance scalability, performance, and user experience.

• Conducted an assessment to identify AI/LLM integration opportunities across diagnostics, benefits, and pharmacy services, initiating roadmap alignment and timeline evaluation for strategic implementation. Senior Technical Program Manager – (Product Launch & Digital Transformation) 02/2021 – 02/2025 Wells Fargo, Boston, MA

Spearheaded the launch of OBaaS, streamlining onboarding through automated case creation and task assignment for employees and key stakeholders (e.g., CEOs, secretaries). Drove the implementation of version control of digital forms for users, aligning with federal compliance to retain user views for seven years. Defined locking rules and governance standards, enhancing data integrity, operational efficiency, and consistency across the digital onboarding platform.

• Led strategy for the new “Onboarding as a Service” product, reducing client onboarding time by 30% through scalable portal design, aligned microservices, and API contracts developed in close collaboration with business and UX teams.

• Led architectural risk management through lean design and prototype validation; organized a multi-day hackathon with 30+ cross-functional teams, delivering a validated prototype and streamlining operations for product launch.

• Provided strategic direction on building workflow engines by identifying AI integration opportunities to optimize processes, personalize user experiences, and drive operational efficiency.

• Mitigated design risks by partnering with product teams to prioritize lean requirements, break them into manageable deliverables, and enable faster, iterative release that aligned with business goals to build a scalable architecture.

• Spearheaded agile transformation by restructuring monolithic product teams into autonomous, feature-focused teams, driving scalable delivery through growth mindset and visionary leadership and improving project delivery speed by 25%

• Mentored developers in career progression and skill growth, resulting in promotions to lead and principal roles. Technical Project Manager – Cloud & DevOps (Senior Scrum Master) 11/2019 – 01/2021 Centene Corporation (Casenet), Bedford, MA

Provided leadership in transforming TruCare’s monolithic application into a cloud-native, microservices-based platform on AWS, aligning with Centene’s digital strategy and building a secure, HIPAA-compliant cloud foundation. Addressed peak utilization challenges and client migration to a unified care management platform.

• Oversaw engineering teams developing a cloud-native proof of concept product leveraging GoLang, MongoDB, Kafka, Kubernetes, and AWS, providing technical oversight that accelerated time-to-market by 30%.

• Directed efforts to modularize the platform by aligning core architecture with Centene’s parent platform and partnered with architecture and platform teams to streamline workflows, minimize integration complexity, and accelerate delivery timelines in alignment with enterprise goals.

• Built and led cross-functional engineering teams, promoting technical excellence, reducing silos, and enabling continuous cloud delivery.

Agile Coach (Technical) 04/2019 – 09/2019

Fidelity Investments, Merrimack, NH

Strategically drove team maturity and performance through tailored coaching, insights, and continuous improvement. Removed organizational barriers, embedded best practices, and a culture of trust and innovation to deliver impactful business results.

• Coached product teams in Agile engineering practices, including TDD, CI/CD, and microservices, to drive modular, scalable architectures, accelerating feature delivery by 30% and enhancing code maintainability.

• Embedded technical leadership throughout the product lifecycle, guiding clean code, refactoring, domain-driven design, and resilient service patterns reducing production incidents by 50% and improving system recovery

• Enabled autonomous teams by aligning technical decisions with business goals, embedding observability and automation, and ensuring compliance to reduce legal and operational risk in a regulated financial environment. Persivia, Marlborough, MA

Manager, Software Development 07/2015 – 04/2019

Directed enterprise-scale healthcare technology initiatives at Persivia, aligning engineering efforts with CMS Quality Payment Program (QPP) priorities. Led cross-functional teams to enhance data integration across disparate EHRs, streamline workflows, and ensure CMS compliance via the AI-driven CareSpace platform. Managed platform modernization, post-acquisition integration, and agile transformation to accelerate delivery and enhance quality outcomes.

• Directed a team of 50+ distributed engineers to standardize workflows and automate processes, securing multi-year, multi-million-dollar contracts with 150+ hospitals and 300+ providers.

• Led a critical MongoDB upgrade, enhancing database performance, security, and scalability.

• Streamlined release cycles by improving agile practices and fostering collaboration between engineering and client support teams, reducing time-to-market from quarterly to monthly.

• Oversaw post-acquisition merger and integration of engineering teams, developing and executing a unified platform strategy across diverse technology stacks to streamline operations, drive synergy, and accelerate product innovation.

• Initiated strategic technical debt assessment, prioritizing critical fixes that enhanced reporting accuracy and mitigated six-figure regulatory risks, delivering significant financial protection and risk reduction.

• Led cross-functional teams to standardize information retrieval of data for AI-driven Population Care Management.

• Managed and mentored a distributed engineering team of 50+, actively driving hiring, onboarding, and career development to support growth and retention; owned team budget and planning aligned with strategic goals. Previous Software Development Experience

Alere Pearson FiServ Plexus Financial Technologies Architect Technical Lead Full Stack Engineer

• Architect on product launch in a startup that developed a scalable estate planning platform for high-net-worth clients, providing multiple scenario creations for various client goals covering financial projections, tax calculations and asset allocation

• Conceptualized and developed custom alerts plug-ins for family banking systems, boosting engagement in a growing feature area. As security architect, implemented true stamp authentication to enhance login security for high-risk banking users.

• Conducted vulnerability assessments and coordinated remediation efforts across engineering teams.

• Optimized database architecture and stored procedures to improve performance; collaborated with ETL team to redesign data warehouse for smoother file format integration.

• Skills: OOM, Distributed architecture, C#, ASP.NET, jQuery, JSON, XML, XSLT, Web services, Rest services, SQL/Mongo DB, MS Visio, Artificial Intelligence/Machine Learning Technologist Education

• Masters, Computer Science, University of Texas, Richardson, TX

• Bachelors, Computer Science and Engineering, Osmania University, Hyderabad, India

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