Real Estate Customer Service

Location:

Franklin, TN

Salary:

Negotiable

Posted:

June 04, 2025

Contact this candidate

Resume:

ANGELIQUE MICKLES, REALTOR

EDUCATION

Real Estate School of Clarksville (2020)

National Association of Realtors (2021—PRESENT)

Greater Nashville Association of Realtors (2021—PRESENT) Tennessee Associ ati on of Realtors (2021— PR E S E N T) Tennessee Real Estate Commission(2021— PR ESE N T ) Indiana University, South Bend (1996-1997)

University of Nebraska at Lincoln (1992-1994)

CAREER OBJECTIVE:

I desire to secure employment compatible

with my professional and personal

strengths, promoting fulfillment through active

participation, training, experience, and upward

mobility. Furthermore, working with peopl e in an

environment that encourages integrity, creativity, innovation, quality service, and effective

communication has contributed to my continued

success in both m y professi onal and personal

life.

PROFESSIONAL SKILLS: Active TN

and GA licenses. Real tor, MS Word,

Excel, Power Point, Yardi, Rent Roll,

Marketing, Sal es& Leasing, Sky sl ope,

Zone, Sales Force, Dotloop,

Transaction Desk, Reno Walk, Company

Cam, QuickBase, Resident Retention,

Occupancy El evation, Financial

Management to include Accounts

Recei vable/Payabl e, Bookkeeping,

Budgeting, Purchasing, NOI Reports,

V endor Contracting/Relations, providing

oversight and supervision to

maintenance and leasing staff,

Landlord/Tenant Relations, Prop turns,

Adm i ni stration, Confidentiality, Strong

Sales, Excellent Communication Skills,

Customer Service.

CONTACT

PHONE:

615-***-****

EMAIL:

angeliquem ******@*****.***

CREDENTIALS:

Li c-359530 TN,

Lic-439690 GA

WORK EXPERIENCE

FirstKey Homes: (July 2023—Present) Regional Leasing Agent for Tennessee and Georgia, responsi ble for prospecti ng and securi ng lease applicati ons to ensure maximum occupancy. Demonstrate the highest quality of service as a l eadi ng producer within the corporation.

RENU Property Management: ( November 2022- April 2023) Fi eld Coordi nator Project Managem ent, conducted renovati on wal ks, m ove-i n, m ove-out i nspecti ons, m et wi th hom eowners to onboard newl y managed properti es, m a i ntained vendor rel ati onshi ps, liai se between out-of-state operations and property owners, vendors and contractors i n the Nashville m arket and surroundi ng areas. Conducted resi dent i nspecti ons quarterl y, i nvesti gated resi dent com pl ai nts, establ i shed and approved the renovati on bi d for contractors and project fol l ow -through to com pl eti on, approving change orders as necessary. Establ i shed and m ai ntai ned m arket readi ness of al l properti es and l eased properti es p r o m p t l y . Reported trespassers, illegal occupants, and victims of fraud to l ocal authori ti es and corporate offi ce and establ i shed l egal occupancy or m oved to evi ct. Tiber Capital Group, LLC (October 2021- July 2022) Realtor-On-Market Acquisi ti ons Specialist: Represented our i nvestment group by negot iating i deal terms to acqui re acti vel y l i sted hom es throughout the Mi ddl e Tennessee regi on to i ncrease high-performing rental assets wi thi n thei r portfolio. Realty One Group Music City (2019-2021) Realtor, Executive Assi stant -Contracts Manager: Responsi bl e for cli ent servi ces, onboardi ng presentations, Monday huddl e meetings, real estate agent, buyer’s representative, sel l ers representati ve, rel ocation assi stance, contracts manager, com pl i ance & codes offi cer, property management, staging, accounts payabl e, accounts recei vabl e, customer servi ce

The Martinique Apartments/San Mar Properties (2000-2006) Assi stant Property Manager: Supervi si on and Oversi ght to staff of fi v e. Responsi bl e for al l, day-to- d a y aspects of operati ons f o r a 300-unit multi-f amily residential community. Responsi bl e for l easi ng, retention, resi dent acti vi ti es di rector,apartm ent turns,move- i n/out Inspecti ons, maintenance oversi ght, work order entry through com pl etion, purchasi ng, NOI monthlyreporti ng, v endor schedul i ng, sal es,adverti si ng,marketi ng, veri fi cations, l andlord tenant rel ati ons, i ntervi ewi ng, hi ri ng/term i nation deci si ons, sal es trai ni ng, model i nteri or desi gn, cl ubroom desi gn, offi ce adm i ni stration, bookkeeping, payables/recei vables, rent roll, projects and responsi bi liti es as assi gned byCommuni ty Manager.

Fox Creek Apartments—Community Manager (1999-2 0 0 1 ) On si te Managem ent of 36-uni t Resi denti al Com m uni ty, Leasi ng, Adverti si ng, Marketi ng, Tours, Bookkeeping, Accounts Payabl e, Accounts Recei vable, Uni t Make-Ready, Pai nti ng, Mai ntenance, Vendor schedul i ng, i nspecti ons,NOI Reporti ng, al l duti es as assi gned by Regional Manager. Employment References

Renu Property Management

Woody Ramos-Operations

Manager 702-***-****

*****@*******.***

Tiber Capital Group

Jessie Colburn-Merrill-Market

Lead 980-***-****

******.*******.*******@************.***

Realty One Group Music City

Monte Mohr-Broker Owner

615-***-****

*****@******************.***