Customer Service
Resume:
Kathy Martinez
**** ******* ** *********, ** ****0
*****************@*****.***
Objective
I am a hardworking, dependable, and organized person with 4 years of experience in customer service. I am seeking a Bilingual Medical Receptionist role where I can apply my administrative abilities, strong communication skills and positive attitude to support the efficient flow of patients in a healthcare setting. Education
MacArthur High School High School Diploma Irving, TX Aug 2019 – May 2023 Certifications
- Whataburger Certified Restaurant Trainer
Skills
- Strong communication skills - Customer service
- Leadership skills - Time management
- Teamwork - Adaptability and flexibility
- Data entry - Organization
- Office administration - Computer proficiency
- Ability to work in a fast-paced environment
Experience
Whataburger (Fast-food chain) Team Leader / Manager Assistant Dallas, TX Feb 2023 – Present
- Coach and motivate team members, and evaluate their performance
- Complete shift reports
- Ensure food is prepared and delivered safely and meets health codes
- Manage inventory levels
- Train team members to maintain quality standards
- Maintain knowledge of emergency procedures and handle emergencies
- Ensure customers are happy with their service
- Collect payment in cash or credit
- Issue receipts, refunds, and change
- Opening and closing the store, including counting cash and opening and closing the cash register Chick-fil-A (Fast-food chain) Team Member
Dallas, TX Oct 2021 – Feb 2023
- Greeting customers, taking orders, answering questions, handling payments, and ensuring a positive dining experience.
- Responsible for preparing food orders according to standards
- Operating cash registers, accurately processing transactions, providing change.
- Maintaining a clean work area, wiping down counters, sweeping floors, washing dishes, and following sanitation procedures.
- Checking stock levels, restocking items as needed
- Collaborating with other crew members to efficiently fulfill orders and maintain smooth operations.
Contact this candidate