Loan Processor Mortgage

CLAUDETTE MICHELLE DITTMEIER

E M P LOY M E N T H IS TO RY

Employment Gap: Relocated from Texas to Utah.

MORTGAGE Loan PROCESSOR MAR 2022 - APR 2024

Robert Half employment agency, Remote

Streamlined mortgage loan processing workflows at Robert Half Boosted team collaboration and productivity

Introduced data tracking system for operational efficiency

SENIOR LOAN processor FEB 2020 - MAR 2022

Brilliant company, Remote

Steered Covid-19 EIDL loan analysis aiding distressed small businesses and nonprofits Managed loan processing and compliance in line with SBA regulations

Ensured loan files met characteristic requirements, collateral, and terms Expedited loan approvals for over 150 businesses, ensuring swift economic relief. Orchestrated rapid EIDL loan approvals, impacting over 150 businesses positively.

Mortgage refi loans processor AUG 2018 - MAR 2020

PLUS, ONE COMPANY/village capital and investments

Managed all incoming sales calls, ensuring customer satisfaction and profitability Effectively resolved customer issues, fostering strong relationships

Successfully developed new business through networking and leads

Boosted loan processing efficiency by streamlining client interactions.

BUSINESS DEVELOPMENT MANAGER DEC 2016 - JUL 2018

STEPHEN WADE AUTO CENTER

Drove vehicle sales, consistently meeting company targets Cultivated out-of-state business opportunities

Delivered exceptional customer satisfaction

Leveraged CRM techniques to secure referrals

Passionately expanded client base into new states, significantly increasing market share.

E D U C AT IO N

Bachelor Of Science Psychology, SIU At Carbondale, Carbondale, IL SEP 1987 - MAY 1990

S K IL L S

Business Development

Lead Generation

B2B

Cold Calling

Sales

Data Entry

CRM

Account Management

Salesforce

Receptionist

MS Office

Inventory Management

Exceptional interpersonal communication

Negotiation Expert

Document Review

Data Entry

Process Control Discrepancy Research and Resolution

Microsoft Excel

Interpersonal Communication

Document Management

Recordkeeping expertise

Records Management

Critical Thinking

Document Control

Customer Service

Process auditing

Recordkeeping proficiency

Information Protection

Teamwork and Collaboration

Loan Payment Processing

Attention to Detail

Data entry background

Multitasking and Organizing

Data file transferring

Paperwork management

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