Executive Assistant, communications, volunteer management, donor speci
Resume:
HAYLEY MILLER
CONTACT
***********@*****.***
Overland Park, KS 66210
SKILLS
Team leadership
Volunteer training and development
Strategic planning
Cross-functional teamwork
Goal setting
Clear communication
PROFESSIONAL SUMMARY
Dynamic leader with a proven track record in guest service and team leadership, adept at mentoring and developing staff to achieve organizational goals. Successfully navigated crisis situations, demonstrating exceptional decision-making skills while rebuilding community trust and business operations. Expert in strategic planning and volunteer engagement, driving growth and retention within diverse environments.
EXPERIENCE
September 2024 - Present
Manager
JA-MAR RV Resorts, Port Richey, FL.
Trained new employees on company policies and procedures.
Provided services and communications for customers and residents.
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Managed crisis when hurricanes flooded the community. Helped find resources, recruit teams of volunteers to meet needs, help residents rebuild, and also rebuild the business itself after significant destruction.
Led and organized resident events and programs.
August 2022 - August 2024
Connections Minister
Journey Bible Church, Olathe, KS
Oversaw connections ministries and each step of the assimilation process.
Oversaw church and community wide communications.
Oversaw the adult ministries of the church where I supervised the men's, women's, groups, and SR adult ministries directors.
Generated and managed internal systems and structures related to guest retention and potential leads.
Developed new strategies for assimilation.
Developed and implemented volunteer engagement strategy for hundreds of volunteers.
Identify, train, and empower volunteer leaders to successfully recruit and develop additional volunteers for multiple locations.
January 2019 - August 2022
Executive Team - Growth Ministries
Journey Bible Church, Olathe, KS
Oversaw and supervised growth and discipleship ministries of the church including children's, students, young adults, groups, and women's ministry.
Oversaw and facilitated annual strategic planning process with staff and volunteers including evaluation of ministry performance, review of mission & vision, development of key objectives & tactics, and establishment of yearly goals.
Develop and present annual strategic & financial plans for accomplishing organizational goals for a church wide budget.
Leadership development of staff and volunteers.
January 2014 - January 2019
Women's Minister
Journey Bible Church, Olathe, KS
Provided vision, planning, and direction for women's ministry overseeing women's programs.
Recruit and develop volunteer leadership teams
Pastoral counseling.
Trained and equipped women to be effective disciple makers.
Curriculum development and created a women's teaching team.
Led women's missions trips annually.
August 2009 - December 2013
Executive Assistant
Word of Life, Pottersville, NY
Assisted in supporting and equipping over 100 missionaries in the field.
Coordinated large events from hundreds and up to 2,000 person events.
Recruited and coordinated writers in curriculum development.
Served as an editor for multiple curriculum.
Exhibited strong organizational skills to manage multiple projects simultaneously.
Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed.
Assisted with event planning by making travel arrangements and reserving venues when necessary.
Actively collaborated with senior leadership to develop efficient office processes and procedures.
Prepared travel arrangements and coordinated logistics for executives traveling internationally.
September 2007 - August 2009
Admissions Office Manager
Word of Life, Pottersville, NY
Oversaw day-to-day operations of Admissions Office staff members assigned tasks in accordance with job duties.
Created and implemented admissions processes and procedures.
Coordinated with faculty members to ensure a smooth transition for incoming students.
Organized and managed recruitment events, including college fairs, open houses, campus tours.
Analyzed data to identify trends in enrollment rates and provided recommendations based on findings.
EDUCATION
May 2007
Master of Arts (M.A.) in Theology
Dallas Theological Seminary, Dallas, Texas
May 2010
Masters of Divinity (M. Div.) in Theology
Liberty Theological Seminary, Lynchburg, VA
REFERENCES
References available upon request
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