Sr Scrum Master / Agile Coach

Vipan Kumar, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS Page 1 of 5

VIPAN KUMAR, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS, DFX Contact: 314-***-****, Email: **********@*****.***, Ballwin, MO Status: US Citizen with Secret Security Clearance

Experience Summary

Seasoned Agile Transformation Leader and IT Manager/Project Manager with 15+ years of experience delivering complex, enterprise-scale IT initiatives across federal, state, healthcare, retail, and commercial sectors. Specializing in Agile/SAFe adoption, digital transformation, Application development/Production support management, ERP (Oracle/SAP/Salesforce) and cloud-based implementations (AWS, Azure, GCP, SAP S/4 Hana), Data Security (IBM Guardium Data Protection). Proven success in leading cross- functional teams (4–25+ members), managing $2M–$5M+ budgets, and driving organizational agility through coaching, mentoring, and cultural change. Expert in bridging business and technology goals with a focus on delivery excellence, stakeholder alignment, and measurable outcomes. Responsible for planning, coordination, communication, measuring progress, performance, metrics, mentoring, identifying, resolving, and reviewing roadblocks/risks/issues and dependencies

(external/internal) at the team & program level.

Core Competencies

Program / Project Delivery PMO Management Agile /Digital Transformation Global Implementations Strategic IT/Business solutions & Planning

Application Development, M&A & Production

Support Management

Schedule & Budget

Management

Change and Release Management Consumer Journey, Enterprise Architectures/Roadmap

Risk & Issues Management Application Integration & Transition Reporting / Testing / Data Warehousing / BI People & Vendor Management Data Governance & Compliance End user training & Documentation Process Improvement / Problem

Resolution / RCA

Business/Technical Acumen Stakeholder Engagement & Reporting (KPI, OKR)

Professional Experience

Employer: Deloitte Consulting LLP Mar 2022 – May 2025 Role: Solution Manager (Sr. Scrum Master / Project Manager) Industry: Federal/State/Commercial

Led, managed and oversaw multiple Agile programs/complex projects in Healthcare, Cloud, Data Security and SAP/Oracle using SDLC/Agile methodology; with a focus on Government (Federal/State) and Public sector for development of products, budgeted up to $5M+ and team size of (20+); AWS Gov Cloud, GCP, IBM, Guardium Data Protection, Oracle, SAP ECC and SAP S/4 Hana.

Coached Scrum teams and leadership through Agile maturity, transformation planning, and implementation of Agile (Scrum/Kanban) & Safe frameworks

Facilitated Scrum ceremonies, PI / Epic / Features planning events, Program/teams product backlog refinement and prioritization, SoS and enabled CI/CD, BDD, and TDD practices.

Collaborated with product managers/owners, program/project managers to communicate delivery of work- products from the team and escalate key risks, issues and dependencies impeding scrum team effectiveness.

Liaison with key stakeholders (Product, Business, and IT) to define vision, roadmap, KPI’s, deriving, aligning, and maintaining timelines for products/projects. Vipan Kumar, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS Page 2 of 5

Tracked timeline for deliverables, effective cross-teams collaboration, and stakeholder communication by establishing governance metrics (RAID, RACI and weekly reporting and dashboards).

Guided the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint.

Optimized scrum team velocity to identify improvement opportunities to achieve higher levels of team performance.

Foster inspiration, collaboration in the team and protecting team from outside noises/interference. Encourage and empower teams to follow team norms.

Enabled better outcomes, solutions, and product/services for customers by aligning Product/Business/IT orgs, with additional emphasis on increased visibility, transparency, scalability, and efficiency.

Coached multiple teams/pods for establish Agile values & mindset, Transformation, rejuvenate agile processes & practices to the organization, teams and individuals, demonstrating/driving business value and benefits.

Managed the integrated program schedule (IMS) across all workstreams for multiple projects, developing MS Project Schedule, forecasting, and resources schedule.

Managed all phases of a project including Initiation, Planning, Implementation, Controlling and Closing.

Demonstrated the solutions to leadership for client demos and to other stakeholders via participation in the asset fair.

Liaison between technical and functional teams to develop processes related to the entire Software Development Lifecycle (SDLC) including requirements traceability, backlog or change requests, development of technical/functional documentation (e.g., functional/technical specifications, user stories, test cases and scenarios, training materials and defects) and release management.

Guided Implementation, development of Readiness Checklist, Cutover Plan, Post Go-Live Support Procedures.

Developed the spending plan, staffing plan and investment reports for annual budget.

Developed SOW, RFP, RFI and engage in vendor evaluation and selection process, hired and managed internal and external resources.

Taught Agile/SAFe courses as Trainer within Deloitte learning and development (L&D) department. Employer: New Balance, St Louis Aug 2018 – Mar 2022 Role: Agile Coach / Sr. Scrum Master

Industry: Retail / eCommerce / Digital & Agile Transformation

Spearheaded Agile coaching and digital transformation for eCommerce and customer journey initiatives

($3M, 20+ member teams).

Increased support efficiency by reducing issue resolution time from 5 days to 2 days, saving $1M annually.

Collaborated with other SM’s/PM’s/vendors/cross functional teams to gather requirements; identify, manage, and resolve impediments, dependencies, risks, issues, and make sure quality products are delivered with high business value.

Led SAFe transformation workshops and Program increments (PI), creation of program and team level Roadmaps and building high performing teams.

Establish KPI - communicate progress against workstream objectives and demonstrate effectiveness and efficiency of workstreams.

Stakeholder communication/management reporting; Regular status meetings with program leadership and stakeholders - overall project health, budgets, issues/risks/milestones

Facilitated KPI reporting, DoR/DoD, and program-level dashboards to improve delivery transparency. Vipan Kumar, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS Page 3 of 5

Foster an environment of transparency, collaboration, successful delivery, and continuous improvement, inspect adapt and self-organize. Identify Gaps & improvements areas.

Successfully initiated improvements – Agile Maturity/Survey Model, Lunch & Learn, T-shape skills.

Conducted Agile Boot Camps and established Centers of Excellence (ACE), coach Communities of Practice (CoP’s) – SoS, PO to uplift Agile capabilities across the organization.

Coordinated improvements in Change & Release Management process and documentation.

JSM/JIRA Admin - Maintain & refine Jira workflows, automations, custom fields to enhance team efficiency. Implement new fields, screens, project configuration. Created new and maintain existing dashboards. Support users in resolving Jira-related issues and provided training as needed. Client: Lumeris, St Louis Dec 2017 – July 2018

Role: Sr. Scrum Master

Industry: Healthcare

Supported healthcare functional areas (Enrollment, Fulfillment, EGWP) using SAFe Scrum and Kanban.

Implemented Agile CoE and initiated Agile Maturity Models and Hackathons.

Enabled DevOps adoption (CI/CD, API, TDD, BDD) across development teams. Client: Federal Reserve Bank of St Louis Mar 2017 – Oct 2017 Role: Sr. Scrum Master / Sr. Project Manager – PMO Industry: Banking

Initiated and defined roadmap for Agile transformation by taking ownership of pilot waterfall project. Direct Agile/Scrum development (Scrum/Kanban); Facilitate scrum ceremonies and impediments resolution.

Tracked progress and review scrum artifacts-sprint goals/objectives, capacity planning, product/sprint backlogs, burndown/team velocity charts and reports.

Successful delivery and continuous improvement through optimization and scalability solutions.

Directed and managed projects (up to $3M) from inception through implementation in a matrix organization the project teams’ size of 5-15 resources (full time/ contractors).

Responsible for project Initiation, planning, execution, controlling, closing, scheduling, scope, budgeting, solution delivery, metrics, master cutover plan, managing internal & 3rd party resources.

Managed change requests (CR). Managed Service Requests and their prioritization per SLA.

Weekly Stakeholder Communication/Management Reporting, audits Employer: Hudson Bay / Lord & Taylor/ Saks 5th Avenue Oct 2013 – Mar 2017 Role: Scrum Master / Project Manager

Industry: Retail

Oversaw ERP upgrades, eCommerce enhancements, and M&A projects ($5M+, team size 10+).

Managed global, cross-functional teams using Agile/Waterfall methods.

Vendor/MSP Management; Managed 3rd party vendor’s resources, SOW/RFP, vendor relations, negotiations, and estimations.

Employer: Deloitte Consulting LLP Oct 2012 – Sep 2013 Role: Manager

Industry: Federal, Technology and Healthcare

Managed and led implementation, upgrade, assessment & RFP for application development projects - Web applications (Java/.NET), ERP; budgeted up to $4M; Agile and Waterfall methodologies. Vipan Kumar, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS Page 4 of 5 Employer: Oracle Consulting May 2011 – Oct 2012

Role: Manager

Industry: Mining - Boart Longyear (BLY) & Federal

Managed project planning, reporting & implementation for Web/Oracle ERP projects budgeted - $2M. Client: Deloitte Consulting LLP Oct 2009 – April 2011 Role: Manager

Industry: Federal

Delivered ERP and web application projects (Oracle, SAP, Java/.NET) up to $4M.

Directed cutovers, data migration, fit-gap analysis, and release planning for federal clients. Past Experience Summary

Accenture/CSC, IBM/Unisys, AT&T, USPS, Maritz, Healthcare (Mercy, CRL Lab), Ford Motors, Dell, Federal (DOD, Air Force USTRANSCOM, AMC, DEAMS), Agriculture (USDA), Citibank. Roles – Manager/Team Lead/SME.

Technology - Web application development/Oracle Technology Stack/SQL Server Skill Summary

SDLC Methodologies • Agile/Scrum, SAFe, Waterfall

Engagement Experience • Program/Project/Risk/Change/Vendor Management and evaluation, RFP, RFI, SOW

• MS Projects, PWA, SharePoint, Visio, Power Point, MS Office, Excel

• H-P AGM/ALM, JIRA, JSM, JIRA Set up/Configuration, JIRA Portfolio, Azure DevOps, Confluence, Trello, Jenkins, aha, TFS, Subversion, Bitbucket, Github, Crucible, Contrast, SonarQube, Salesforce, Camtasia, Audiate,

Programming

Languages/Tools/Database

• .NET, Java, Java Scripts, XML, Web Services, IBM WebSphere, Tomcat, Angular 2,

• Maven, SQL*Plus, PL/SQL, Toad, BI, Hyperion, Informatica

• Oracle and SQL Server database

ERP/EBS • Oracle/SAP/Salesforce - Financials, Supply Chain, P2P and SAP Funds Management (FM), SAP ECC, SAP S/4 Hana.

Hardware & OS • Windows, HP-UX, IBM AIX, Sun Solaris Other Accomplishments

Education • MS, Computer Applications.

Certifications • Project Management Professional (PMP)

• SAFe SPC, RTE, SASM, SSM, SP, SA, SDP, ICAgile ICP

• Enterprise Agile Coach (CEAC); CSM, PSM I & II, SPO

• AWS Certified Cloud Practitioner Foundational

• Certified Deloitte Facilitator Excellence (DFX)

• IBM Guardium Data Protection Sales Foundation

Trainings • HIPPA, CMMI, Java, Java Scripts. JIRA/Confluence Admin, AZ-900 Azure Fundamentals

Organizations • Project Management Institute (PMI) Vipan Kumar, PMP, SAFe SPC, RTE, CSM, PSM II, ICP, SPO, AWS Page 5 of 5 Skill Summary

• PMI Metro St. Louis Chapter; Scaled Agile; Atlassian

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