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Scrum Master Management Specialist

Location:
Franklin, TN
Salary:
60000
Posted:
June 04, 2025

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Resume:

Rupa Harika Chemudugunta

************.**********@*****.*** +1-615-***-**** www.linkedin.com/in/rupaharika-chemudugunta-8052a028a

PROFESSIONAL SUMMARY:

Safe Scrum Master with 6+ years of resource management specialist expertise. Lead a diverse and talented team fostering a high-performing team culture that balances hard work with camaraderie. With exquisite HR reporting and delegation skills, pursuing challenging position in a frontline organization in IT/ Management, where I can utilize my skills and experience, enabling me to contribute to the growth and success of the organization.

EDUCATION & CERTIFICATIONS:

Certified SAFe 5.0 Scrum Master (SSM)/SSM 6.0 upgrade from Scaled Agile.

Certified Scrum Master (CSM) from Scrum Alliance.

Master of business administration in HR and IT systems (MBA) from VSU, Nellore, India.

Bachelor of Technology in Electronics and Communication Engineering (B.Tech.) from JNTU, Hyderabad, India.

TECHNICAL SKILLS:

Requirements Management Tools

MS Word, MS Excel.

Methodologies

Waterfall, Kanban, Agile/Scrum.

Technologies

C, C++, Java, SQL, HTML.

Project Management Tools

MS Office Suite (Word, Excel, Power point, Access), MS SharePoint.

Business Tools

JIRA, Confluence, STAFFIT, STAFFTRAK, GSS

Databases

SQL Server, MS Access.

EXPERIENCE:

DELOITTE SUPPORT SERVICES INDIA PVT. LTD.: RESOURCE MANAGEMENT (FEBRAURY 2014 – MAY 2017): HYEDERABAD, INDIA

Title:Senior Analyst RMIS

• Responsible for executing on Resource and Demand Management across the Federal FSSs (Consulting, AERS). Key areas of focus for this role include demand management and needs fulfillment, workforce planning, driving resource management processes, coordination with project managers for demand fulfillment.

• Support the deployment process as needed, performing all reporting duties: Availability reports/Forecasting reports/Hour variance reports, including employee follow up on significant variances and summary of results and also other recurring utilization and ad hoc reports with analysis and summaries for the leadership.

• Designed and implemented process and procedure management system, tracked compliance and employee follow up, and managed exit end-to-end process, resulting in a 10% improvement in efficiency and a 25% reduction in discrepancies.

• Demonstrate strong knowledge of scheduling technology and interface to reporting tools, scheduling systems (adding new employees, counseling assignments, promotions, employee contact data, PTO (Paid Time Off), training, conflict reports and variance reports).

• Efficient in a high volume, fast paced environment, high pressure environment and developed procedures and process management system database for the entire team methods and reports.

• Responsible for New Hire Welcome Emails from Resource Management/Talent, Skill Searches/Proposal/Pursuit Searches - Run availability and skills searches to support proposals/pursuits, staffing updates and maintenance, track compliance, employee follow up and regular compliance reporting, including (but not limited to) Performance Management process, Resume/Skills Matrix, exit end to end process.

• Professional in various staffing tools -GSS, Staff track, Staffit and cloud portals.

WIPRO TECHNOLOGIES: WMG - RESOURCING AND STAFFING (JANUARY 2013 – FEBRAURY 2014) : HYDERABAD, INDIA

Title:Associate Resource Manager

• Effective demand management with internal staff allocations with resourcing management team.

• Networked with Delivery Managers and Talent Acquisition for internal and external requirements fulfillment. Planning and Implementing Staffing plan according to the requirement. Responsible for compliance and speedy closure of cases with SLA adherence.

• Tracking Open positions in the accounts & Handling MIS activity for mapping resources to the projects, identifying resources internally through different channels for the open positions.

• Ensured 85% availability of the bench resources aligned to the internal requirements by analyzing the fulfillment scenario, maintaining database for panel management and publishing reports, and tracking external recruitment process.

• In charge of planning, executing and closing of the bench activities and ensuring all the system processes are followed throughout the process.

WIPRO INFOTECH (Alp Consulting): September 2011 – January 2013

TA-Operations - Onboarding (April 2012 – January 2013) : Hyderabad, INDIA

Title:Associate HR- Onboarding Specialist

• Onboarded up to 30 new hires per week, which was 5% above company average, being a region SPOC.

• Extensively managed overall Operations of HR across the state region, handling the on-boarding activities for new joiners. Enabling smooth transition experience along with updating the database with the new joiner documents, verification of joiner documents, responsible for resource deployment forms and procedures.

• Updating the database with employee details, responsible for the employee number generations, document collection and data updates in SAP. Handling client related joining and the BGV process, also, responsible for the background verification for a specific client joining.

• Planning and executing for Walk-in drives in the region being SPOC for TA WI in the region.

TA-IT Recruitments – SAP Hiring (September 2011 - March 2012) : Bangalore, INDIA

Title:Associate- Talent Acquisition

• Managed the recruitment life cycle by understanding the requirements, searching resumes, and providing the most relevant profiles, resulting in 40+ offer rollouts.

• Sourced and assessed suitability of candidates using social media, email, and other online tools, connecting with prospects, to interest them with the company and projects.

• Managing the pipeline of potential candidates, with an eye on finding the right kind of resources for business. Setting up interviews and communicating with the new joiner till their on-boarding.

• Expertise in handling Niche skills in SAP like APO, CRM (e-commerce), GRC, ISU-FICA etc.

HR Internship – BHEL Hyderabad

• Recruited to help analyze and suggest stress management techniques to the workshop team. Worked with senior management to create team building activities; develop stress awareness programs, stress management training and incentive programs.

• Personal efforts were cited and appreciated as the driving force behind employee-participation rate of 89% for teambuilding exercises.

• Shadowed employees, conducted interviews and analyzed metrics to identify factors contributing to stress and decrease employee turnover by 10%.

• Submitted a detailed report on stress factors at various levels of the work force and helped design online employee manual to bring Stress Management awareness.

• Facilitated efficient communication between senior managers and the workforce by organizing training sessions and conducted HR Q&A on stress management topics.

COURSEWORK

BA Professional Training

Digiinfoteck Consulting • 2023 • SQL/Tablaue/Jira/Power BI/SDLC Agile/Data Concepts/UAT/UML

Additional SKILLS

Data Analysis, Data visualization, Presentations /Elicitations, HRIS Data Maintenance, HR reporting.



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