Administrative Assistant Office Administrator

Angela Warnicke

Contact 708-***-**** *************@*****.***

** ******* **** ******, ** 30265

PROFESSIONAL PROFILE

I am a professional office administrator who coordinates administrative and clerical duties to ensure effective patient services and optimal levels of patient volume and flow. I maintain and safeguard patient privacy and confidentiality while efficiently managing time and priorities in multi-task environments. I am very detail orientated, organized, and excel in communication skills which help me assimilate well within the office and gain trust from everyone.

-Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.

-Effective problem solver, able to assess situation and identify solutions.

-Work as part of a team and maintain a professional and positive environment.

-Microsoft Office Applications: MS Word MS Excel MS PowerPoint MS Outlook.

-Video Communication Platforms: Webex Zoom.

KEY QUALIFICATIONS

Medical Admin Assistant

Medical Terminology

Medical Transcription

Patient Processing

Patient Registration

Medical Records Management

Check In/Check Out

Data Entry

Release of Information HIPAA Compliance

Medical Laws & Ethics CMS and ESRD knowledge Billing Cycle

Claims/Appeal Process Medical Billing Knowledge

Third Party Billing

Medicare/ Medicaid HMO/PPO

Basic Coding Skills for

ICD-10 & CPT

Insurance Verification Anatomy & Physiology

EDUCATION

Alan B. Shepard High School

Palos Heights, IL August 1999-June 2003

High School diploma, graduated with honors.

Nephrology Nursing Certification Committee

Successfully completed training program for clinical hemodialysis technicians that included both classroom instruction and supervised clinical experience.

PROFESSIONAL EXPERIENCE

DaVita Dialysis

Administrative Assistant December 2020- Current

-Preparing reports and maintaining appropriate filing systems for over 95 patients in our facility.

-Excellent oral and written communication skills.

-Advanced user in work using tools, like MS Excel, MS Word, MS PowerPoint, MS Outlook and other office equipment.

-Ability to manage confidential information and files with tact and diplomacy.

-Ability to enter information into spreadsheets and/or databases with speed and accuracy.

-Effective interpersonal skills sufficient to interact effectively and diplomatically with the faculty and staff.

-Writing skills sufficient to compose grammatically correct correspondence.

-Ability to work in an environment where needs may fluctuate and priorities may shift.

-Work efficiently and accurately with minimal errors.

-Complete daily logs documenting patient condition and activities and any changes to patient care plan.

-Ensure confidentiality and privacy standards of protected health information.

-Open/close office, greet patients.

-Responsible for all incoming and outgoing facility parcel letters and packages.

- Responsible for staff and patient schedules.

- Communicate with patients to verify charts and medical records.

-Making travel and meeting arrangements for all patients.

-Strong Leadership

- Quality Assurance

- Active Listening

- Computer Proficiency

- Customer Communication

- Problem-Solving Skills

Certified Clinical Hemodialysis Technician September 2006-December 2020

Direct Patient Care: In Center Treatment Setting

-Dedicated and advanced skilled dialysis technician with 16 years of experience.

-State certified and completion of Nephrology of Nursing Commission.

-Academic background includes relevant dialysis technician scope of practice in caring for patients requiring dialysis.

-Studied at the school of Moraine Valley Community College with pre-requisite classes towards a degree in associates of applied science in nursing. Caring professional with superior communication with patients and staff.

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