Administrative Assistant Executive Director

Jeanette Burns Young

+1-215-***-**** ************@*****.*** Philadelphia, PA 19131

WORK EXPERIENCE

Office Administrative Assistant (Part-time), The Palm Center for the Positive Aging in Lower Merion

September 2024-Present

Assist the Executive Director with her calendar, schedule meetings, answer phones professionally, direct calls to the appropriate person, and take messages when needed, operate the Copilot System, generate reports and enter data related to center visits of member and guests. Document daily activities. Engage with our seniors to encourage movement, laughter and fun. I am very passionate about our seniors. Available whenever there is a need. Assist with distributing meals to our members as needed. Call or email Transnet to arrange pick-up or drop-offs for members. Email maintenance for repairs and provide excellent professional service with a smile. I am Very energetic, quick learner, and eager to learn new things. I am an universal staff.

Community volunteer, West Philadelphia Community Senior Center

June 2023 – September 2024

Assist with activities as needed. Helped to distribute food vouchers to the community, assist with clearing the lunch tables, helped with the children who visited the center on Grand Parent's Day. I read to them and kept them engaged. I assisted with the celebration of everybody's Birthday for July. we did a very funny skit. we laughed and dance with them. I love to interact with the seniors by singing and dancing with them. I interacts with the seniors in making them feel loved.. Oh what joy it brings to me and to them... I love seeing them smile, move and laugh out loud .

Administrative Assistant/Legal Assistant/Legal Secretary, Nationwide

May 1986 - October 2022

•Clear and effective communication with clients, Claims Customers, and opposing counsel to ensure their needs and concerns were addressed in a timely manner.

•Managed appointment scheduling for multiple professionals in a office setting.

•Drafted and prepared legal documents according to procedures.

Organized and maintained files to ensure accurate document retrieval.

Legal Secretary Receptionist, Law Office of Steven Lipschutz

July 1982 - July 1986

Communicated with clients, opposing counsel, and the Court Prothonotary’s office for various counties via phone or in writing in a professional manner. Prepared documents for court filing, letters to clients and opposing counsel. Paid invoices. Prepared Settlement Documents and delivered settlement drafts once all documents were returned.

EDUCATION

Berean Institute

1979-1982

Associate's degree, Business Administration

Overbrook High School

1976-1979

Diploma, Business

SKILLS

Admin Assistant, Answering Phones, Business Administration, Calendaring, Claims, Communication Skills, Counseling, customer service, Dancing, Invoicing, Legal Assistance, Office Administration, Phone Skills, scheduling, secretarial

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