LEONI MICHAEL
Ph.D. Candidate I/O Psychology MA HR Management BS Psychology AS Nursing
Talent Development Leadership Learning & Development Greenville, SC 817-***-**** *************@*****.*** linkedin.com/in/leonimichae7/ PROFILE SUMMARY
Visionary, strategic, collaborative, and results-driven People & Leadership Development Global Leader with over 15 years of experience driving talent programs, leadership transformation, and learning & development strategies for forward-thinking organizations. Passionate about people development with experience in training high-performance, sales teams, developing state-of-the-art, scalable career path framework, enhancing onboarding programs, developing high-potential leadership and emerging management programs and so much more! Certified Maxwell Leadership Coach, Trainer, DISC Consultant, and best-selling author with a passion for innovative and people-centric workplaces. Experienced in taking a consultative approach working with senior leadership to streamline the execution of corporate and people strategies to enhance employee engagement, retention, and improve performance across the organization.
CORE COMPETENCIES & PROFESSIONAL CONTRIBUTIONS
Culture Champion: Spearheaded initiatives that increased employee satisfaction by 30% and fostered a culture of diversity, equity, and inclusion. Led mentorship programs to support underrepresented groups and enhance workplace belonging.
Program Development & Delivery: Develop, execute, deliver, and manage a robust library of leadership onboarding programs, masterminds (stretch assignments), college development programs and scalable in person & virtual learning modalities.
Talent Strategy & Leadership Focus: Designed and implemented strategic leadership programs and processes that result in building employee trust and fosters a sustainable forward-thinking organizational culture.
Organizational Transformation: Revamped onboarding program and processes, improving retention and performance, streamlining HR workflows to enhance efficiency, and drive impact for effectiveness and scalability.
Employee Engagement: Developed feedback systems and programs that boosted productivity by 47% and employee satisfaction by 150%. Conducted pulse surveys to measure morale and implement improvements.
Strategic Leadership: Partnered with executive teams to align HR strategies with organizational goals, driving business growth and scalability. Advised leadership on workforce planning to support long-term business objectives.
Change Management: Led successful change initiatives, including the transition to remote training, achieving a 150% increase in new hire satisfaction. Introduced best practices for digital collaboration to maintain team cohesion.
Data-Driven Decision Making: Leveraging data and strategic insights to discover senior leadership needs and refine training programs, resulting in a 55% improvement in employee performance. Developed performance dashboards to track key HR metrics and inform strategic planning.
Retention Strategies: Retention commences with recruitment followed by a comprehensive onboarding program that fosters connection, engagement, and belonging, and maintained by an employee engagement strategy that aligns with the organizational vision and business strategies and goals, creating a culture where every employee will thrive.
Succession Planning & Talent Reviews: Along with HRBP’s and leadership input, develop strategies to close succession gaps through building high-impact leadership training programs while also managing a continuous career pathing formula in concert with talent performance reviews to ensure alignment with future talent succession planning.
SKILLS HIGHLIGHTS\
Transformative Leadership
Development
Influence & Coaching
Employee Engagement Culture
Instructional Design Learning
Strategy Execution
DISC Assessment Certified
Facilitation
Effective communication
Cross-Functional Collaboration
Virtual & In-Person Training
Onboarding
Microsoft Office Suite (PowerPoint,
Excel, Word), LMS, Articulate
Succession Leadership
Coaching
Change Management
Organizational Design &
Development
Decision-making, problem-
solving skills
Storyline, Canva, Teams, Zoom,
SharePoint
EDUCATION
Doctor of Philosophy in Industrial-Organizational Psychology Liberty University
Master of Arts in Human Resources Management Dallas Baptist University
Bachelor of Science in Psychology University of Phoenix
Associate of Science in Practical Nursing Columbus State Community College PROFESSIONAL WORK EXPERIENCES
Consultant
Leoni Michael Consulting, Remote November 2023 – Present
Design programs that increase employee satisfaction by 47% through culture transformation initiatives.
Successfully develop trust through excellent consulting techniques to understand business needs and gaps to develop internal business, talent strategies, and frameworks that align with organizational vision.
Design mentoring programs that improved leadership capabilities and employee engagement by 21%.
Develop and deliver leadership training for 10+ organizations, improving team performance by 25%.
Author of a bestselling book on multigenerational leadership, adopted as a training resource by 5+ companies.
Utilize data analytics to benchmark best practices, assess program & training programs, achieving a 15% improvement in learning outcomes.
Partner with executive teams to align HR strategies with business goals, driving organizational growth.
Conduct organizational assessments to identify performance gaps, leading to targeted interventions. Identify skills gaps and collaborating, iterate, designing & implementing strategies to close the gaps and improve performance. Director of Learning & Development Sales Training Manager TTI Inc., Fort Worth, TX June 2021 – November 2023
Developed and executed a high-potential leadership program yielding achievement of an 88% promotion rate for participants.
Increased sales team productivity by 47% through revamped training structures, content, engagement, and follow- up.
Launched a best-in-class, global, 4-week virtual/in-person onboarding program, increasing new hire satisfaction by 150% and increased retention beyond 90 days of 67% in the first year.
Redefined team roles for alignment with organizational strategy, improving performance in 30 branches by 75%.
Developed a succession planning framework, ensuring leadership continuity across all branches.
Supported additional HR and talent initiatives in a collaborative, fast-paced environment.
Conducted organizational assessments to identify performance gaps, leading to targeted interventions.
Gained senior leadership respect and positively influenced cross-functional collaboration across global organization of over 5000 employees through effective communication strategies, advising on business strategy alignment with talent performance initiatives.
Collaborated with SMEs to create impactful tailored learning journeys, enhancing training relevance and impact.
Created tailored programs for global organizations that were both scalable and regionally relevant requiring exceptional stakeholder management through influence and excellent communication. Director of Career & Professional Development
Dallas Baptist University, Dallas, TX September 2018 – June 2021
Improved student engagement in the first year by 150%, resulting in increased job placement up by 40% prior to graduation.
Increased employer engagement by 90% after implementing strategies such as resume writing, interviewing techniques, student interest in career fairs, and a higher caliber of student professionalism.
Launched virtual onboarding, increasing new hire satisfaction by 150%.
Empowered a diverse, multi-generational team of 15 student employees and 3 full-time employees where collaboration, innovation, and reverse mentoring were encouraged and celebrated.
Led to implementing our first unprecedented virtual career fair during the pandemic, successfully attracting over 120+ employers and over 200 students.
Planned, executed, and participated in on campus activities to develop relationships with students and faculty to successfully prepare students for professional life post-graduation. Instructor/Facilitator
Piedmont Airlines – American Airlines, Fort Worth, TX August 2017 – September 2018
Implemented innovative adult learning techniques that enhanced student comprehension and engagement in the classroom by 90% while effectively monitoring progress through assessments and learning management systems.
Facilitated a 4-week intensive ticketing agent, gate and ramp agent training program with a success rate of 98%
Conducted weekly curriculum revisions per business and organizational changes and assessments where performance gaps were identified, leading to targeted interventions.
Collaborated with leadership, airline management, safety officers, and other SMEs on best practice improvements to ensure the global 4-week onboarding program met all regulatory requirements and increased retention beyond the first 90-days. Our team efforts and insights improved engagement, connection, employee experience, and overall retention by 37% in the first year.
CERTIFICATIONS & LICENSES
Certified Maxwell Leadership Coach, Trainer, and Speaker
Certified DISC Consultant
Instructional Design & Adult Learning Certification (ADDIE)
Licensed Vocational Nurse (LVN)