Team Lead Program Management

Brian G. Trump

PROGRAM MANAGEMENT & ANALYSIS

Fredericksburg, VA 804-***-**** ****************@*****.*** Professional Summary

Results-driven Government Team Lead with over 16 years of experience overseeing the TRICARE Retail Refund Program, achieving a consistent 99%+ refund collection rate and securing over $19 Billion in total collections. Expert in project management, data analysis, regulatory compliance, and stakeholder engagement, earning 16 consecutive unqualified DoD Inspector General audit opinions (FY08 – FY24). Skilled in optimizing processes, safeguarding sensitive data (PII, PHI, proprietary information) per Privacy Act and HIPPA, and driving operational excellence through strategic leadership and financial expertise. Professional Experience

Government Team Lead, Deputy Director – TRICARE Retail Refund Program (TRRP) Pharmacy Operations Division, Defense Health Agency, Falls Church, VA January 2011 - Present

• Lead high-performing TRRP team, achieving a 99%+ refund collection rate and collecting over

$1.6 billion in FY24, contributing to $19 billion in total program collections by May 2025

• Spearheaded implementation of the 2008 National Defense Authorization Act (NDAA), establishing Federal Ceiling Prices for TRICARE Retail Pharmacy Network products

• Conducted in-depth analysis of annually reported Non-Federal Average Manufacturer Prices

(NFAMP) and Federal Ceiling Prices (FCP) to determine Minimum Refund requirements for pharmaceutical manufacturers

• Oversaw development and validation of quarterly Master Pricing Files (MPFs) for submission to Pharmacy Data Transaction Service (PDTS) contractor, ensuring accuracy and timeliness for 330 pharmaceutical manufacturers

• Streamlined dispute resolution and reconciliation processes by integrating Oracle Federal Financials, reducing manual efforts in 340B dispute resolution

• Managed critical operations during a 3-month contract support gap, maintaining on-time delivery of utilization files, manufacturer customer service, and program continuity

• Collaborated with Contract Resource Management (CRM), Healthcare Data Analysis (HCDA), and Pharmacy Operations Division (POD) to ensure auditable processes, securing 16 consecutive unqualified DoD IG audit opinions (FY08 – FY24)

• Enhanced stakeholder communication with pharmaceutical manufacturers, fostering strong relationships and efficient dispute resolution

• Developed and Updated Standard Operating Procedures (SOPs) ensuring compliance and accuracy during audits and transitions

• Partnered with CRM and eCommerce developers to optimize Pharmacy Data Warehouse (PDW) Invoice Reconciliation application, boosting operational efficiency

• Evaluated debt settlement offers, minimizing write-offs through rigorous analysis and coordination with Office of General Counsel (OGC) and manufacturers Key Achievements

• Negotiated $4.3 million increase over a $24 million settlement offer for 2008 – 2016 refunds owed to DoD, maximizing recovery

• Assisted in designing Oracle Disputes Database, automating reconciliation and dispute resolution processes

• Trained and onboarded staff, ensuring seamless transitions during personnel changes

• Streamlined dispute resolution using HCDA-generated reports, enhancing process efficiency Education

Bachelor of Science in International Economics (Minor: Mathematics) Radford University, Radford, VA, 1995

Clearance

• Secret, Active

Skills

• Program Management & Leadership

• Data Analysis & Process Optimization

• Regulatory Compliance

• Dispute Resolution & Reconciliation

• Financial Analysis & Budget Support

• SOP Development & Audit Preparedness

• Effective Verbal & Written Communication

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