A Team Cape Coral

Ray Emer

*** ** *** ******, **** CORAL, FL *****, 239-***-****

*********@*****.***

Career Goal:

To use my experience as a result oriented professional in the hospitality industry. This is the career that I have chosen due to the enjoyment I get from working with guests and being part of a team environment. I am experienced in management, supervision, accounting, payroll, budgeting, forecasting, employee training and development, inventory control, purchasing, public relations and strategic planning. I have strong interpersonal skills, and am a team player; have the ability to work on all levels of an organization, troubleshooting and problem solving abilities. I am computer literate, proficient in Word processing, Outlook, Excel applications, POS systems and use of the internet.

Experience:

FEBRUARY 2017-OCTOBER 2022 TWEEN WATERS RESORT, CAPTIVA ISLAND (LAURENT BOSC)

LEAD BARTENDER, 15951 CAPTIVA DR., CAPTIVA ISLAND, FL 33924 239-***-****

●Perform all opening and closing duties for Bartending

●Guest interaction

FEBRUARY 2016-PRESENT HYATT REGENCY, COCONUT POINT (FLORIAN RATZ) BONITA SPRINGS, FL

BANQUET SERVER/BARTENDER, 5001 COCONUT RD., 34134 239-***-****

●Bar, Buffet setup and Table service

●Guest interaction

●Maintain communication between Banquet Captain and guest to ensure overall Hyatt standards

●Monitor all tables continuously to ensure smooth operations throughout the shift

DECEMBER 2013-JANUARY 2017 DARDEN RESTAURANTS (TOM ORSELLI) CAPE CORAL, FL

LEAD HOST, CERTIFIED TRAINER, 1910 Pine Island Rd. CAPE CORAL, FL. 33909 239-***-****

●Proactively greet and interact with guests

●Gather information on party size and preferences to ensure a quality experience for the guest

●Maintain communication between management and culinary

●Monitor all tables and reservations continuously to ensure smooth operations throughout the shift

JULY 2015 – JANUARY 2016

SUNDIAL BEACH RESORT & SPA

SANIBEL ISLAND, FL

FOOD & BEVERAGE MANAGER, 1451 MIDDLE GULF DR. SANIBEL ISLAND, FL. 33957 239-***-****

MARCH 2012- JULY 2015

SOUTH SEAS RESORT (ROBERT BAUGH)

CAPTIVA, FL

OUTLET MANAGER, 5400 PLANTATION RD.,. CAPTIVA ISLAND, FL. 33924 239-***-****

●Oversee day to day operations in a Fine Dining restaurant on an Island Resort

●Responsible for forecasting, scheduling, payroll, inventories, reservations and team development for 30+ employees

●Responsible for all daily reports including labor costs

●Responsible for active accounts receivable

AUGUST 2009-NOVEMBER 2011 U.S. FOODSERVICE TAMPA, FL

TERRITORY MANAGER, 7004 E. HANNA, TAMPA, FL 33610 1-800-***-****

●Oversee day to day Food and General goods purchases in active accounts in Florida from Cape Coral, Ft. Myers, LaBelle, and Punta Gorda markets

●Prospecting new business accounts

OCTOBER 2000-MARCH 2011

CLUBHOUSE SPORTS, LLC (Owner)

CAPE CORAL, FL

GENERAL MANAGER, 2114 SANTA BARBARA BLVD., CAPE CORAL, FL 33991 239-***-****

●Oversee day to day operations in Dining including all purchasing

●Train employees and created new concepts and menus

●Manage and maintain Full Service Bar and Kitchen Staff

●Maintained all licenses

●Restaurant Sold in March 2011

JULY 1994-MARCH 2000

MUNDO, INC. DBA BOUNDARY STREET CLUBHOUSE

BEAUFORT, SC

RESTAURANT GENERAL MANAGER, PURCHASING AGENT

●Remodeled entire restaurant

●Created New Menu that increased sales by 50%

●Managed and maintained Full Service Bar and Kitchen Staff

●Restaurant sold in March 2000

FEBRUARY 1991-JULY 1994

DAMON’S THE PLACE FOR RIBS

HILTON HEAD, SC

GENERAL MANAGER, OPERATIONS

●Managed and maintained overall operations for busy, resort restaurant

●Implemented new inventory controls-speeding profitability

●Management team to implement progressive change. Improved food quality by revising menus, upgrading and installing new recipes, buying more appropriate foods and through staff training. Meet food cost budget with competitive buying and utilizing menu mix. Schedule staff to provide efficient service and to meet payroll budget.

EXPERIENCE CONTINUED:

JANUARY 1990-JANUARY 1991 102 NORTH MARKET CHARLESTON, SC

MAITRE’D, FLOOR MANAGER, Bartender, Head Server

DECEMBER 1989-DECEMBER 1990 MURRAY’S FINE DINING AND JAZZ HILTON HEAD ISLAND, SC

FINE DINING MAITRE’D, Bartender, Head Server

APRIL 1987-NOVEMBER 1989 HILTON HEAD CATERING, INC. HILTON HEAD ISLAND, SC

OWNER, SELF-EMPLOYED FULL SERVICE CATERING COMPANY

OCTOBER 1985-MARCH 1987 INTERCONTINENTAL HOTELS HILTON HEAD ISLAND, SC

HOTEL CAPTAIN (HOSPITALITY SUITES AND AMENITIES)

OCTOBER 1979-SEPTEMBER 1984 TURGEON RESTAURANTS BUFFALO, NY

RESTAURANT GENERAL MANAGER IN CHARGE OF OPERATIONS

Education:

1979-1981

Erie Community College

Buffalo, NY

degree in food service administration

certifications:

2021-2026 Florida Food Service Management Certified #21425992

2020-2023 TIPS Certification

REFERENCES:

Jaime Del Toro Hyatt Regency SF, Task Force Banquet Capt. 239-***-****

Chris Black Self-Employed, Catering/Hyatt Events 239-***-****

Florian Ratz Hyatt Regency, Asst. F/B Director 857-***-****

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