Office Manager Insurance Coverage

ANNAMAY BOYLE-BOURDON

617-***-**** **************@*****.***

SKILLS SUMMARY

●Organization

●Excellent Telephone Voice/Skills

●Verbal and Written Communication

●Life-Long Learner

●Experience with Multi-Line Phones

●Able to Maintain Confidentiality

EXPERIENCE

WELLNESS IN MOTION

Office Manager 08/2022-03/2023

Schedule appointments.

Verify insurance coverage.

Interact with patients.

Maintain office and medical supplies.

CENTRAL SQUARE EYE CARE 01/2021–8/2022

Office Manager

Schedule appointments.

Verify insurance coverage and invoice as well.

Interact with patients.

Dispense contact lenses.

Maintain office supplies.

Union Square Chiropractic, Somerville, MA 10/2019 - 9/2020

Office Manager

●Implement and maintain COVID precautions and protocols.

●Effectively communicate changes made to provide COVID protocols.

●Interact with patients, family members, other facility personnel, including insurance, medical clinicals and procedures

●Input and administer electronic data

●Collect and reference co-payment, co-insurance and co-shares

●Ascertain and interpret insurance interest, evaluate insurance plans, responsibilities of the patient deductibles and adapt activities to meet participant needs

●Answer multi line phones

●Determine nuances with insurances during COVID

Audiology Services, Inc., Belmont, MA

Receptionist 8/2018 - 4/2019

●Interact with patients, family members, other facility personnel, insurance and billing representatives, and other medical staff

●Maintain, schedule, and follow through with patients information, including insurance, medical clinicals, and procedures

●Input and administer electronic data

●Collect and reference co-payment, co-insurance, and co-shares

●Ascertain and interpret insurance interests, evaluate insurance plans, responsibilities of the

patient deductibles, and adapt activities to meet participant needs

●Answer multi line phones

Wood Associates Physical Therapy, Cambridge, MA

Office Administrator 10/2016 – 7/2018

●Interact with patients, family members, other facility personnel, insurance and billing representatives, and other medical staff

●Maintain, schedule, and follow through with patients information, including insurance, medical clinicals, and procedures

●Input and administer electronic data

●Collect and reference co-payment, co-insurance, and co-shares

●Ascertain and interpret insurance interests, evaluate insurance plans, responsibilities of the patient deductibles, and adapt activities to meet participant needs

Pret a Manger; Boston, MA

Team Member 10/2015 – 8/2016

●Greet customers entering establishments

●Answer customers’ questions, and provide information on procedures or policies

●Offer customers carry-out service at the completion of transactions

●Receive payment by cash, check, credit cards, vouchers, or automatic debits

●Stock shelves, and mark prices on shelves and items

●Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

Tedeschis Food Shops; Newton Highlands, MA

Clerk / Corporate Liaison 12/2013 – 10/2015

●Perform daily reconciliation of accounts, prepare deposits, and submit reports

●Track attendance, enter ADP payroll information

●Monitor, order, and process stock including perishables, lottery, and cigarettes

●Interact with vendors and maintain relationships

Newirth Family, Newton, MA

Companion (Self Employed) 06/2010 – 02/2011

●Accompanied elder, with diagnosis of dementia, to personal, civic, cultural and medical appointments and performances

●Oversaw appointments focusing on maintaining outward appearance including hair, nails, clothing

●Acted as an advocate and liaison with medical / support personnel and family

EDUCATION

Diploma Lincoln-Sudbury Regional High School, Sudbury, MA

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