Konstantin Pramatarov
Head Of OTC EU At BIC Services Sofia
Sofia, 1000 Bulgaria +359-*********
**********.**********@**********.*** Bold Profile
PROFESSIONAL
SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
SKILLS • MS Office
• Oracle/JDE
• Citrix
• Qlikview
• Time Management Skills
• Effective Negotiating
• SAP
• Basware
• Lotus Notes
• Business Etiquette
• Team Working
• Business Writing
WORK HISTORY HEAD OF OTC EU
BIC Services Sofia Sofia, Bulgaria
08/2024 to CURRENT
• Managing OTC and CS organizations for Europe (130+ employees)
• Provide operational leadership and direction for the Order to Invoice function
• Strategic Leadership - Develop and execute the overall strategy for the OTC business in Europe, aligning with global business objectives.
• Market Expansion - Identify and evaluate opportunities for market expansion, including product launches, partnerships, and acquisitions.
• Team Management - Lead, mentor and inspire a diverse team of professionals across multiple functions, including sales, customer service and supply chain.
• Active preparation for SAP implementation
• Customer Focus - Drive customer-centric strategies, leveraging market insights to deliver products that meet consumer needs.
• Cross-Functional Collaboration - Partner with various teams to ensure the success of the OTC EU Team.
• Performance Monitoring - Establish and monitor key performance indicators
(KPIs) to measure success and drive continuous improvement.
• Stakeholder Engagement - Build strong relationships with key stakeholders, including customers and regulatory bodies.
BILLING SERVICES AND PROCESS IMPROVEMENT
MANAGER
Paysafe Group Sofia
10/2022 to 08/2024
• Leads and manages billing operations activities in a controlled and continuously improving fashion. Preparing reports and analyzing financial K P
performance data including daily performance reporting.
• Assists in meeting external and internal reporting deadlines while maintaining the integrity of information
• Continually reviews and improves processes and controls, ensuring appropriate documentation is in place. Participate in projects designed to improve organizational effectiveness
MANAGER COLLECTIONS TEAM
Paysafe Group
09/2019 to 10/2021
• Managing 2 different teams - Paysafe Acquiring Collections team and US Payment Processing Collections team
• Manage operational support on all aspects of collection processes for the respective teams
• Act as the subject matter expert and central point of contact for the Collections teams
• Manage proactive collection process including making recommendations in relation to domestic representations in significant bad debt contributing countries
• Make sound, well considered recommendations on behalf of the team to ensure effective management
SENIOR SPECIALIST, ORDER TO CASH, CORPORATE 08/2017 to 09/2019 FINANCE
CARGOTEC (CBS) Sofia
• Responsible for Cash Collection and Credit Management for Finland, Morocco, Norway, UK and USA
• Ensuring that the collection of debt is actioned on a daily basis
• Ensures the accuracy of collection records including maintenance of the relevant ledgers
• Monitoring and calculating Bad Debt Provision
• Participation in migration from SAP PRD to SAP FIP, including FSCM
• Monitoring and releasing of advance orders and risk orders
• Active participation in transition in Finland and a backfill role in USA
(Houston, Texas)
SENIOR ASSISTANT OTC COLLECTIONS
COCA-COLA ENTERPRISES Sofia
10/2014 to 08/2017
• Responsible for delivering high quality services to key customers
• Ensures that the collection of debt is actioned on a daily basis
• Ensures the accuracy of collection records including maintenance of the relevant ledgers
• Dispute and query resolution
• Ensures that cash collection period end closing procedures are completed efficiently, accurately and in a timely manner
• Portfolio of over 70M GBP
CORPORATE CLIENTS RELATIONSHIP MANAGER
UNICREDIT FACTORING BULGARIA Sofia
06/2012 to 10/2014
• Responsible for a team of 4 people
• Responsible for managing a portfolio of large corporate clients
• Structured deals and participated in negotiations with CEO/CFOs
• Active participation in transition in Italy
• Prepared in depth analysis of companies and presented credit proposals to the Credit Committee
• Closing, revolving/renegotiating clients
• Portfolio of over 30 clients
EDUCATION MSc International Management
OXFORD BROOKES UNIVERSITY, Oxford, UK
09/2009 to 05/2012
BBA Marketing Major, Management Minor
EUROPEAN UNIVERSITY, Munich, Germany
GPA: 3.23/4.00 (Cum Laude)
05/2007 to 05/2009
BBA Marketing Major, Management Minor
EUROPEAN UNIVERSITY, Barcelona, Spain
GPA: 3.23/4.00 (Cum Laude)
09/2005 to 05/2007
Cumulative GPA 09/2000 to 05/2005
AMERICAN COLLEGE OF SOFIA/PRIVATE ENGLISH HIGH SCHOOL, Sofia, Bulgaria
GPA: 5.69/6.00 (Magna Cum Laude)
LANGUAGES Bulgarian Native language
English
Proficient
Spanish
Elementary
C2 German B2
Upper intermediate
A2