Vice President Sales Operations

Megan M. Casey

Senior Vice President, Sales Operations

************@*****.*** • 585-***-****

www.linkedin.com/in/megancasey1

Pittsburgh, PA

Strategic-oriented Senior Vice President of Sales Operations with over 15 years of experience steering company-wide business operations, including strategic sales for Surgical Product Solutions. Results-driven Sales Executive with a proven track record of success in driving business growth, and multi-million-dollar revenue generation. Well-rounded 360 Leader with an unsurpassed record of closing multi-million-dollar contracts with sizeable integrated healthcare delivery networks.

Qualifications Summary

● Partner with the Board of Directors and CEO to create an Enterprise Sales and Revenue Strategy, Vision, as well as translate long-term development strategies into execution plans to strengthen the company’s positioning.

● Effective Sales Operations Architect able to create, develop, and transform an enterprise-wide sales infrastructure to integrate efficient processes and workflows, accurate sales forecasting, and a high-performing sales team to drive pipeline building, sales opportunity qualification, close rates, and significant revenue growth.

● Dedicated Leader able to build high-performing sales teams by mentoring and training new sales reps and top talent employees, streamlining workflows, and establishing feasible sales goals. Career Experience

Surgical Product Solutions, Pittsburgh, PA 2012 – January 2025 Senior Vice President of Sales Operations (2024 - 2025) Optimized the sales functions of five acquired companies, both inside and direct sales representatives. Partnered with the C-suite to align sales operations with the company's overall strategic objectives and growth plans. Drove revenue growth, enhanced the sales processes, and ensured the success of the e-commerce strategies.

● Created a culture of accountability, innovation, and continuous improvement within the sales organization.

● Analyzed sales data and financial metrics to make informed business decisions.

● Recruited, trained, and mentored sales team members, fostering a high-performing and motivated sales force. Surgical Product Solutions, Pittsburgh, PA

Vice President of Business Operations (2022 – 2024) Drove the strategic planning and tactical execution of company-wide business operations to achieve established financial and budgetary goals. Partnered with the Director of Sales and Director of Operations to develop and execute strategic plans and initiatives that drove increased market share, incremental business growth, and high revenue generation. Managed direct reports and indirect reports, including selection, hiring, training, and performance reviews.

● Headed company-wide operations to enhance profitability, drive incremental business growth, and achieve multi-million-dollar revenue generation.

● Served as a strategic leader for the company to encourage business investments and translate strategic plans into effective execution plans.

● Fostered a high-performance culture by training and mentoring leaders, establishing a career succession plan, promoting practical problem solving and open communication, and streamlining business processes and structure.

Director of Strategic Sales (2018 – 2021)

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Led the overall strategic sales function in line with long-term company development goals, including major national account management. Managed the sales, acquisition, and operations teams to achieve established goals and strengthen key account relationships. Cross-functionally collaborated with multiple teams to identify and cultivate opportunities to enhance ROI. Managed a team of 19 sales representatives, including hiring, training, and performance reviews. Advised on multiple changes in the healthcare environment. Defined and developed summary reports with key insights into revenue and performance goals.

● Established a new sales framework with comprehensive policies, procedures, and processes that resulted in higher consistency, better sales results, lower churn, and a 10% reduction in staff turnover.

● Surpassed annual revenue YOY goals by 63% and achieved 5% margin improvement in 2021 by leveraging strong client engagement and negotiation skills.

● Consistently exceeded YOY growth targets by proactively negotiating and closing sales agreements with 8 out of 20 national accounts, resulting in 40% of total revenue in 2019 and 200% of the established goal. Senior Acquisition Manager (2014 – 2018)

Directed and guided the acquisition team to efficiently purchase excess products from hospitals for resale and supply to other healthcare facilities. Navigated relationship and partnership building with key C-level decision-makers and administrators at multiple healthcare institutions. Led and guided a team of 9 sales representatives to achieve higher performance and team effectiveness.

● Solely delivered $2M in annual revenue and set a new company record by winning strategic accounts, including the first national contract with Mayo Clinic for $8.9B spend with 70 health systems and 308 acute care facilities.

● Launched a new integrated sales process focused on capturing large integrated delivery networks (IDNs), instead of individual hospitals.

● Surpassed consecutive YOY growth targets to achieve 200% of the revenue goal in 2018 successfully. Additional Experience

Account Manager, Surgical Products Solutions, Pittsburgh, PA Marketing Specialist, Surgical Product Solutions, Pittsburgh, PA Community Leadership

Board Member, Young Leaders Advisory Council, Global Links, Sep 2018 – Jan 2021 A medical relief organization dedicated to supporting health improvement initiatives in resource-poor communities and promoting environmental stewardship in the US healthcare system. Partnered with executive leaders to consult on public health, sustainability, and international development programs. Board Member, Young Alumni Council, Duquesne University, Jul 2020 – Jul 2021 A leadership organization representing graduates and advocating for young alumni through social, educational, professional, and service-based programming.

Education

Master of Business Administration, Major in Supply Chain and Logistics Management 2021 Robert Morris University, Pittsburgh, PA

Bachelor of Arts in Integrated Marketing Communications 2012 Duquesne University, Pittsburgh, PA

Executive Presence and Influence: Persuasive Leadership Development Certificate, 2022 University of Pennsylvania, Wharton Executive Education, Philadelphia, PA Sandler Sales Management and Leadership Skills 2024 Peak Performance Management, Inc., Pittsburgh, PA

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