General Manager Account
Resume:
H.Rahine Christmas
Martinez, GA
**********@*******.***
Management professional with a proven track record of delivering results. Enthusiastic leader with excellent communication and ability to create synergy.
Seeking to utilize leadership experience to achieve company objectives. 2007 Fayetteville State University
Authorized to work in the US for any employer
Work Experience
Key Account Manager
Cintas
2022 to present
PRIMARY DUTIES & RESPONSIBILITIES
• Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.
• Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify service performance).
• Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
• Update records with all pertinent information on a daily basis.
• Maintain customer contract/PO status and renew contracts/PO’s before they expire.
• Work closely with all departments to ensure customer satisfaction exceeds customer’s expectation.
• Generate leads to turn over to Service and Sales teams (when necessary). General Manager
Carlotz
2021 to 2022
• Drive sales, oversee all areas of the business, support finance and assistant manager to exceed team goals
• Manage daily performance in sales, consignments, appointments, conversions, follow-ups, and reviews
• Lead teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
• Train and develop teammate surrounding the consign service, and sales process
• Identify ways to independently solve problems, present solutions, and make decisions
• Provide and receive feedback and proactively seek professional growth and training opportunities
• Control stores cost/PNL
General Manager
DriveTime Car Sales
2011 to 2020
Directed the execution of meeting sales goals and quotas KEY SKILLS
● Utilized policies and procedures to make key decisions
● COMMUNICATION
● Facilitated synergy by motivating and training team
● Promoted to General Manager from entry level position
● LEADERSHIP
● ORGANIZATION
Sales Supervisor
Best Buy
2006 to 2011
Home Theatre - Best Buy
● Guided positive outcomes for key sales indicators
● Motivated and coached employees to reach full potential cont
● Resolved complex customer issues
● Promoted to Supervisor from entry level position Education
Bachelor's in Business Management
Fayetteville State University - Fayetteville, NC
August 2003 to August 2007
Skills
● ORGANIZATION 2006
● 2011 Sales Supervisor, Home Theatre
● BEST BUY
● Guided positive access for key sales indicators
● Motivated and coached employees to full potential
● LEADERSHIP
CONTACT (252) 767- 6404 **********@*******.***
REFERENCES Available upon request.
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