Senior Developer Customer Service

James Tedrow

Phone: 602-***-****

Email: *.********@*****.***

LinkedIn/Portfolio: [Insert Link]

Objective

To leverage extensive experience as a Senior Developer and Architect to design innovative software solutions, optimize system performance, and be part of high-performing teams. Committed to driving efficiency, fostering collaboration, and delivering scalable, user-focused applications.

Professional Experience

Senior Developer / Architect

Ewing Irrigation / Ewing Outdoor Supply – Phoenix, AZ February 2020 – September 2024

• Developed dynamic applications to enhance user and customer experiences.

• Integrated robust APIs to streamline data exchange between software systems.

• Optimized database performance, ensuring data integrity and accessibility.

• Led team collaboration through effective communication and regular meetings.

• Designed responsive web applications which optimized user engagement and satisfaction. Senior Developer / Architect

FanSided / Time Inc. / Meredith – Scottsdale, AZ

August 2017 – 2019

• Designed and managed systems supporting over 350 websites with a combined 40 million monthly viewers.

• Implemented security best practices, including MFA and HSTS.

• Architected Laravel microservices integrated with WordPress and React.

• Conducted AWS training sessions and implemented Docker-based workflows.

• Achieved significant database optimization, significantly reducing execution times. Senior PHP Developer and eCommerce Consultant

Morrison Consulting, LLC – Scottsdale, AZ

2015 – 2018

• Spearheaded PHP development division and managed multiple client websites.

• Specialized in WordPress, Magento, and Laravel development.

• Created custom plugins and extensions for WooCommerce, enhancing online store functionality.

• Delivered tailored client solutions, optimizing MySQL queries and server configurations. Magento / Laravel Specialist

GoSolid – Seattle, WA

2014 – 2015

• Built and maintained Magento e-commerce platforms and explored Laravel integration.

• Enhanced customer service and task management workflows. Developer

Vuria – Scottsdale, AZ

2014

• Developed multi-level permission systems using PHP and Symfony frameworks.

• Created APIs for mobile app integration with iOS and Android platforms. Manager of Programming and Software Development

National Laser Institute / Physicians Skin Institute – Scottsdale, AZ 2011 – 2017

• Managed over 40 WordPress websites and 400+ landing pages.

• Developed custom CMS solutions and automated workflows for CRM systems.

• Designed and implemented custom software which reduced manual workload. Technical Skills

Programming Languages: PHP (Advanced), JavaScript (Advanced), SQL (Advanced), HTML/CSS (Advanced), React (Intermediate)

Frameworks & Platforms: WordPress, Laravel, Magento, Symfony, WooCommerce Tools & Technologies: Docker, Git, AWS (EC2, RDS), Nginx, Apache, MySQL Workbench APIs & Integrations: Stripe, PayPal, Twilio, Salesforce, Custom API Development Development Practices: Agile, Pair Programming, Security Auditing, Database Optimization Notable Accomplishments

• Reduced database table sizes significantly improving query performance.

• Implemented single sign-on (SSO) features, enhancing user authentication across platforms.

• Recognized as an Ambassador for WooCommerce, contributing plugins and speaking at industry meetups.

• Delivered AWS infrastructure solutions, reducing costs and improving scalability. Certifications and Professional Development

• AWS Certified Solutions Architect – Associate (In Progress)

• Security Auditing Training – Time Inc.

• Advanced Laravel Development – Pluralsight

Professional Involvement

• Active contributor to WordPress and WooCommerce forums and Slack channels.

• Participate at local tech meetups, including WordCamp Phoenix and Scottsdale WooCommerce events.

References

Available upon request.

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