Customer Service Live Chat

HAYLIE

HAYSLEY

PROFILE

REFERENCES

Friendly and reliable customer

support professional with 7+ years of

experience helping people through

clear communication, fast

problem-solving, and strong admin

skills. I’m great at multitasking, staying

organized, and making sure

customers feel heard and supported.

Whether it’s handling live chats,

emails, or behind-the-scenes tasks,

I’m all about keeping things running

smoothly and creating a great

experience for both clients and teams.

Catherine Sloniger } Coworker

502-***-****

*********@*****.***

Chris Ebertshauser } CEO W8steddaze

812-***-****

***************@*****.***

************@*****.***

502-***-****

EDUCATION

SENECA HIGH SCHOOL

HIGH SCHOOL DIPLOMA

2017

I Completed High School and

received my Diploma and

immediately began building

hands-on experience in the

customer service and administrative

support field.

SKILLS

• Office Management

• Record Keeping

• Communication

• Microsoft Office

• Time Management

• Problem Solving

• Customer Service

• Live Chat Support

• Critical Thinking

• Social Media

work experience

Online Personal Assistant - SocialSalesRep

[Jan 2023-Sep 2024]

Customer Service Specialist - Amerisave

[Jul 2020-May 2021]

Social Media Manager - W8steddaze

[Jan 2017-Jun 2020]

• Handled live chat for Spotify by helping

customers with troubleshooting and any

other questions they had.

• Boosted sales by upselling spotify

subscriptions, etc.

• Managed daily email and spreadsheet

tasks.

• Helped things run smoothly and kept

information accurate.

• Protected sensitive information.

• Maintained confidentiality.

• Handled inbound and outbound calls.

• Addressed customer inquiries and provided

troubleshooting assistance.

• Responded to customer emails and

managed daily paperwork.

• Worked with team members to improve

communication, resulting in faster, more

accurate responses and better service.

• Handled all Live Chat messages that

W8steddaze received.

• Managed email communication, sent out

marketing emails, and designed the

company's website.

• Handled financial transactions, invoices,

and daily administrative tasks.

Contact this candidate