Angel "Michelle" Barnes
Raleigh, NC *****
******************@*****.***
Professional Summary
Versatile professional specializing in administrative and management roles, with a proven background in recruitment as a search consultant. Adept at identifying top-tier talent, streamlining administrative processes, and driving effective leadership managerial strategies. Demonstrated success in building strong candidate relationships and facilitating seamless hiring experiences. Bringing a blend of administrative expertise, proving top in sales management skills, and recruitment finesse to contribute effectively to organizational success.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Search Consultant/ Insurance Recruiter
Gpac-Remote
Present
Strategic Search Consultant for the Insurance industry adept at leveraging comprehensive market analysis and recruitment strategies to identify top-tier talent. Proven track record in executing end-to- end recruitment processes, managing client relationships, and ensuring seamless candidate experiences. Expertise in talent mapping, candidate sourcing, and delivering high-impact solutions for diverse industries.
Administrative Coordinator
Precision Landscape and Lawn Care-Middlesex, NC
June 2017 to February 2023
Responsibilities
Arranging invoices for clients and vendors, data entry, creating spreadsheets, tracking budgets and expenses, generating reports and financial data, accounts payable and receivable, preparation for advertising, purchasing inventory and control, maintaining records for orders and inventory, answering phones and talking to clients and vendors.
Utilizing and expanding my knowledge in an office setting as well as using my customer service skills to talk to clients and vendors, data entry
Administrative Coordinator-Talent Recruiter
Action Group Staffing-Rocky Mount, NC
February 2016 to June 2018
Greeting and assisting visitors and employees, answering incoming calls and transferring to staff as well as taking messages, processing employee verification forms and faxing back to inquiring companies, also performing verification of applicants and employees, conducting phone interviews and qualifying applicants for clerical and industrial positions while ensuring all policies and procedures are being followed, performing background screening of all applicants, scheduling and interviewing applicants as well as conducting new employee orientations, demonstration to ensure all safety policies and guidelines will be followed, maintaining database of employees and employers, processing documentations by scanning and faxing, also filing employee applications and other forms as needed, filling out all paperwork as needed to administer drug testing for all applicants Quality Inspector
Cooper Standard Automotive-Goldsboro, NC
August 2015 to February 2016
Closely inspecting for flaws and imperfections of auto parts for car windows, inspector for multiple departments and fill-in for machine operators when needed. Administrative Assistant
Eva home furniture-Wilson, NC
August 2008 to April 2010
Coordinating the operational task of the office, answering multi-line phones, data entry, supervising other support staff, preparations for sales by advertising, creating sales flyers, maintaining database records, tracking budgets, expenses and sales progress, event planning, accounts payable and receivable, arranging shipping and receiving from vendors to store and to customers, follow up with vendors on deliveries, obtaining credit approval for customers as well as taking payments from customers. Skills Used
Organization and time management skills
Animal Care Manager
Magnolia Animal Care-Raleigh, NC
June 2004 to July 2008
Responsibilities
Providing support to veterinarians in the performance of surgical preparation, monitoring recovery of surgery for dogs and cats, administering vaccine and medication, tracking of inventory and purchasing the inventory needs of boarding and surgical dogs and cats as well as hospital needs, training, supervising and being a mentor to my team of 9 employees of day-to-day operations of the kennel, oversee animal care to ensure proper animal care including housing, feeding and medical needs. Skills Used
Time management on a busy daily schedule and routine, management skills, customer service Merchant Services Call Center Representative
BB&T Operations Center-Wilson, NC
April 2004 to June 2004
(Temporary position)
Verifying and processing vendor account transactions, processed transactions for accounts payable and recievable; listening, answering and responding to the needs of merchant service calls while performing day to day transactions, researching and identifying payment discrepancies, attention to detail by correcting any billing account, invoice and transaction errors. Time management, courtesy customer service, data entry, multitasking inbound and outbound calls Bank Teller and Customer Service Rep
Sun Trust Bank-Garner, NC
December 2002 to April 2004
Balancing currency, checks and cash in cash drawer at end of each shift, calculate daily transactions, received checks and cash for deposits, verify amounts and check accuracy of deposit slips, resolve problems or discrepancies concerning customer's account, greet people warmly and direct them to appropriate bank personnel, promote bank products, record all transactions, disbursing cash to customers, selling travelers checks and money orders, sort and file deposit slips and checks, counting cash and checks accurately and in a timely manner. Attention to detail, communication skills, data entry and numeracy skills, cash management Internet Sales Manager / Sales Consultant in a Call Center Morgan Dodge Jeep and-Durham, NC
October 2000 to December 2002
Management of a team of 3 in a call center environment for internet sales of cars, trucks and suvs, support and training of staff on customer service by responding with answers to questions from internet sales by potential clients, as well as cold calling past clients on their 1 year anniversary of purchase to offer upgrades and accessories or a newer year of auto purchases. Office Manager/Sales
Reeds Jewelers-Wilson, NC
January 1997 to October 2000
Responsibilities
Calculating employee sales and commissions as well as budget for daily and monthly sales goals. Coordinating employees schedules, daily bank deposits, shipping and receiving of merchandise, setting daily and monthly sales goals for each employee, as well as monthly employee schedules, answering multi-line phones, accepting returns for customers and defected merchandise to home office, convincing and assisting customers in applying for credit approval for jewelry, customer service and jewelry sales, management of employees payrolls
Skills Used
Customer service, time management, management of employees, data entry Education
Cosmetology
Mitchell's Academy-Wilson, NC
2013 to 2013
liberty university-Lynchburg, VA
2011 to 2012
Medical Transcription and Terminology
Wilson Community College-Wilson, NC
2006 to 2006
Skills
• Recruiting
• Project coordination
• Purchasing
• Receptionist
• Research
• Kennel Experience
• Powerpoint
• Phone etiquette
• HR Sourcing
• Cold calling
• Telemarketing
• QuickBooks
• Typing
• Accounts receivable
• Bookkeeping
• Front desk
• Transcription
• Calendar management
• Microsoft Office Word
• Customer support
• Marketing
• Human resources
• Microsoft Office
• administration
• Customer service
• Personal assistant experience
• Exel
• Computer literacy
• Financial Report Writing
• Data entry
• Office experience
• Computer skills
• Market Analysis
• Payroll
• HR sourcing
• Human Resources
• advanced 10-key proficiency
• Clerical Experience
• Filing
• Proofreading
• Order entry
• Interviewing
• Microsoft Excel
• management
• Office Management
• Communication skills
• Multi-line Phone Systems
• Accounting
• Call center management (3 years)
• sales
• Administrative experience
• Google Suite
• customer service
• Event Planning
• Procurement
• Advertisement
• Accounts Receivable
• Animal Care
• Financial report writing
• Organizational skills
• Sales
• inventory management
• microsoft Word Excel
• Accounts payable
• Clerical experience
• Accounts Payable
• Cold Calling
• Employee Orientation
• Office management
• Microsoft Word
• Scheduling
• Sourcing