General Manager Customer Service
Resume:
Paul Vickrey
General Manager - Pilot Travel Center
Louisville, KY 40243
*************@*******.***
A management position with a focus in sales and customer relations Work Experience
General Manager
Pilot Travel Center
February 2013 to Present
Customer service, inventory control, scheduling, overseeing day to day operations, hire and supervise staff, budgeting, driving sales, state lottery reconciliation, managing a high volume retail operation. General Manager
Dollar General
February 2013 to November 2013
Scheduling, inventory, loss prevention, recruitment and development of employees, cash handling, auditing, budgeting, P&L, invoices.
General Manager
Black Bear Market
July 2011 to February 2013
Ordering, inventory, pricing, invoices, scheduling, maintenance, hiring and training, P&L, setting margins, built and maintained business relationships.
Education
High school or equivalent
James A. Caywood High School - Harlan, KY
1999 to 2003
Skills
• Sales Experience
• Store Management Experience
• Budgeting
• Loss Prevention
• Management
• Profit & Loss
• Retail Management
• Training & Development
• Auditing
• Strategic Planning
• Pricing
• Merchandising
• Recruiting
• Process Improvement
• Team Management
• Human Resources
• Inventory Control
• Accounts Receivable
• Office Management
• Conflict Management
• Purchasing
• Employee Orientation
• Supervising Experience
• Research
• Operations Management
• Payroll
• Interviewing
• Sales Management
• Quality Assurance
• Management
Additional Information
• 18 years experience in customer service, 14 years in management.
• Extensive experience hiring, training, and supervising diverse groups of people
• Excellent record of dependability and reliability
• Competent at managing responsibilities in a high volume atmosphere
• Creating incentives and strategies to drive sales
• Professional appearance and attitude and encourage others to follow my lead
Contact this candidate