Administrative Assistant Inside Sales

Kathy Horvath

***********@*****.***, Cell: 403-***-****, http://linkedin.com/in/Kathy-Horvath12345

Core Competencies

Programs: Microsoft suite; Outlook, Word, Excel, Access, PowerPoint, Teams, Geotab, Point of Rental, Buildertrend, NextSoft, Millennium, SharePoint, E-People, PeopleSoft, Office 365, ConnectWise, OnFleet, TRUX, FileMaker Pro & Advanced, Oracle, JD Edwards, and radios

• Fluent English, shift Work, FIFO, and camp setting

• Work well independently and within a team

• Entrepreneurial attitude of continuous learning

• Analytical, critical thinking, and problem-solving

• Quality orientation and organizational time management

• Accomplished professional verbal and written skills

• Record of initiative enriching the organization, creating improvements, bridging gaps, and applying protections such as formalized quotes, acc. sales and service level information and agreements, fleet and CVIP documentation, processes, acc. management, document management, photo library, archiving, alerts, and monthly cash activity reconciliation

• Internal daily meetings, multiple daily update reporting, and Safety meetings

• Vendor management and scheduling

• Business activity monitoring software and reporting

• Client consults, intake, and training

• Management of accounts, services, and documentation across multiple records

• Scheduling client services, subcontractors, site services, and appointments

• Fleet dispatching, dispatch technology, and traffic communications

• Radio communications and codes

• Fleet management and dispatching software

• Fleet intake across multiple accounts, databases, logs, and files

• Extensive tracking, document creation, review, and control

• Site safety awareness, documentation, and observation cards

• Process creation, development, and integration

• System administration and programming

• Database information management and programming

• Desktop application improvement

• Information and communication technology

• Supply and uniform management, inventory, and ordering

• Data and word processing via touch typing,

• Data collection, analysis, management, and dissemination

• Meeting agendas and minutes, and honoraria processing

• Candidate Interviewing and people management

• Accounting basics, principles, and practices

• Accounts receivable

• Account management and reconciliation

• Daily deposits, Cash and POS management, and month-end

• 7 years of complete Purchase Order management of 150 staff over multiple departments at the Ktunaxa Nation Council

• 13 years of BC estate law research, self-representation in the Supreme Court twice, and won

Education & Certifications

• 2024 TDG, 2024 WHIMIS, and 2021 Criminal Record Check, Calgary, AB

• 2021 Certificates: Ethics & Compliance, Working Safely, Infection Prevention & Control, Info Care-On Our Best Behaviors, Patient & Family Centred Care, WHMIS Training, Code Red, and Patient Relations, Calgary, AB

• 2020 Certificates: ConnectWise University online (Inventory Setup, Agreement Setup, Invoicing Setup, Agreement Additions setup, Project Mastery, Invoice Mastery, Inventory Fundamentals, Sales Order Fundamentals, Sales Order Essentials, Sales Order Setup, Purchasing Fundamentals, Receiving Fundamentals), Calgary, AB

• 2018 Diploma, Business Administration Management, Sundance College, Calgary, AB

(Project Management, Business Math, Economics & Marketing, Bookkeeping & Financial Accounting 1, Human Resources, Account & Sales Management, Effective Business Writing, Microsoft: Outlook, Word, Excel, Access, PowerPoint), and Student of the Month award

• 1995 License in Cosmetology, Kootenay School of Hairdressing, Cranbrook, BC

• 1993 Diploma, Office Administration, College of the Rockies, Cranbrook, BC

• 1987 Diploma, High School, Selkirk Secondary, Kimberley, BC

Experience

Dispatcher – LNG JFJV Fluor Project Nov. 2023 - July 2024

Diversified Transport Ltd - Pacific Western Transportation, https://www.pwt.ca - AB

• Shift work in an industrial camp, FIFO (2 on/1 off)

• Processing client transportation requests

• Extensive diligence and ever-changing constraints in dispatching industrial buses on a work site

• Standard operation and process improvements

• Creation of two daily schedules for forty-eight units and drivers, travel days, sickness, resets, and equipment issues

• Creation of electronic passenger schedule notices,

• Initiated: Development and maintenance of the Site Stop scheduling list, AM/PM Schedule Update to Supervisors, log of Transportation Requests from Client

Rental and Fuel Coordinator July 2023 - Oct. 2023

New West Equipment Rentals, https:// www.newwestequipment.com / https://newwestpropane.com, Calgary, AB

• Process rental requests for the construction industry

• Process propane program orders

• Answer phones and questions

• Processing payments

Scheduler, New Construction Jan. 2023 - July 2023

Action Door, https://www.actiondoorltd.com/garage-doors-residential, Calgary, AB

• Process previous and next day work for nine subcontractors

• Extensive tracking and documentation

• Confirming install services, responding to new install service inquiries, requests, and issues, and escalating

• Extensive hard copy and electronic filing

• Continuous learning and refining

• Created and managed the Job Log Sign Out list for subcontractors

• Initiated, created, and managed the Installation photo library for company protection

Kathy Horvath

***********@*****.***, Cell: 403-***-****, http://linkedin.com/in/Kathy-Horvath12345

Experience Continued

Secretary II - Contract (Microbiology-COVID-19 Lab) May 2021 - Oct. 2022

Alberta Precision Labs - Alberta Health Services, https://www.albertaprecisionlabs.ca, Hospital - South Health Campus, Calgary, AB

• Programs: E-People, Outlook, NextSoft, Millennium, and SharePoint

• Knowledge of emergency codes and continuous learning

• Appropriate shipping and receiving of patient samples and requisitions, maintaining process standards

• Accurate inputting and detailed confirmation of patients’ requisitions, and accurate labeling of samples

• Remaining current on ever-changing lab updates and requirements

• Exercising Lab practices and extensive, continuous learning

• 5S Captain

• When volumes subsided, I was reallocated to clinic screening for multiple locations to fulfill the contract length

Sotos Farms July 2020 - Oct. 2020

Sotos Farms, https://soutofarms.com/, Calgary and surrounding area, AB

• Traveling market vendor, set up, price, signage, sales, and shutdown

Assistant Office Administrator Mar. 2020 - July 2020

Kranq Courier, https://www.kranq.com, Calgary, AB

• Programs: Hotmail, Word, Excel, FileMaker Pro, Advanced FileMaker Pro, and Office 365

• Customer assistance and training

• Dispatch, data entry, and sub-contractor support

• Extensive tracking via third-party systems

• Special handling and problem solving

• Supply maintenance

• Deposit preparations and internal reporting

• Accounts Receivable collections

Sotos Farms July 2018 - Oct. 2019

Sotos Farms, https://soutofarms.com/, Calgary and surrounding area, AB

• Traveling market vendor, set up, price, signage, and shutdown

Dispatch, Scale Operator, Administrator, and CSR Oct. 2011 - Jan. 2017

Beaver Grinding & Recycling, http://beavergrindingandrecycling.com, Rocky View, AB

Standard Duties:

• Programs: Outlook, Excel, Access, Word, Simply Accounting, Fairbanks scale, and 2-way Radio

• Worked alone in a business with industrial recycling and trucking services

• Scheduling of three service types via phone, email, and text

• Processing daily paperwork, Time, BOLs, daily reporting, daily scale supply, and function

• Month-end, manually emailing invoices, and invoicing support

• Varied site services, office, uniform, and yard supply ordering

• Managed the Guest Site Safety Program

• Scale programming of all accounts, rates, fleets, fobs, VINs, and CVIP numbers

• CVIP document control and program reconciliation with BGR policies

• Intake of all new units and equipment across multiple databases, documentation, accounts, and files

• Processing payments, preparation of bank deposits, and coding invoices

• Information mining

• Producing unit forms and books for daily inspections,

• Extensive recording and archiving of records and maintenance for 215 pieces of equipment

• Reconciliation of DOT regulations and BGR fleet compliance practices

• Acquiring WCB clearances and incident statements

• Special handling, urgent, and problem-solving

Initiated Role Development:

• Created a monthly system for services to run automatically

• Created and formalized information for service quotes, client intake, training, service level agreements, file development, file management, e-filing, and formal archiving

• Created, implemented, and managed account forms, e-filing, and updates across multiple databases

• Equipped drivers with cameras, eliminating billing disputes of contaminated loads, damage, and site issues

• •Acquired and equipped units with permits that streamlined field issues, reducing time, confusion, and extra costs

• Created and managed the Photo Library of contamination, damages, and site issues

• Creation of an in-office alert of non-account activity

• Formalized Cash tracking, monthly reconciliation, drops, and ordering

• Implemented automated site service scheduling to prevent disruptions

• Initiated and managed a database for tracking scale card PINs, solving charge issues

• Implemented and managed a self-serve scale card filing system for drop account clients using sub-contractors with large fleets

• Continuous development of procedures in response to customers’ growth and changing needs

• Shopped for the office, saving service costs

• Great Bosses and I loved it!

Kathy Horvath

***********@*****.***, Cell: 403-***-****, http://linkedin.com/in/Kathy-Horvath12345

Experience Continued

Scheduling Coordinator Mar. 2009 – Oct. 2009

Fortress Roofing & Exteriors, https://fortressroofing.ca, Calgary, AB

• Programs: Excel, QuickBooks, Outlook, Word

• Extensive conversion from signed contract to QuickBooks

• Ordering materials and loading roofs for eight to ten crews, plus two specialty service providers, all subcontractors

• Internal stats, job tracking, procedure implementation, and maintenance

• Sub-contractor invoicing

• Continual customer communication pre- through post-project completion

• Managing external and internal dealings regarding material discrepancies

• Researching specialty items

• Job development: procedures and checks

• Employee screening, interviewing, and meeting minutes

• Processing project payments and warranty packages

Product Development Coordinator Jul. 2007-Jan. 2009

Alta Genetics, https://us.altagenetics.com, Balzac, AB

• Programs: JD Edwards, Outlook

• Test farm data processing, statistics, and genealogy

• Creating monthly product promotional documentation for sales staff

• Running Canadian/USA test farm supply allocation recording

• Aiding in the production of annual sales and marketing, publishing preparation

Executive Assistant Jun. 2006 - Jul. 2007

Sundog Printing/Data Group of Companies, Calgary, AB

• Programs: Outlook, Word, Excel

• Executive Assistant to General Manager and three directors

• Daily report compilation of statistics, projections, and dissemination

• Supervise reception and relief coverage

• Manage the assignment and maintenance of building security FOBs

• Daily mail distribution and ordering stationery

• Complete preparations for the Monthly Sales team meetings, including reservation, catering, agenda, minutes, and dissemination

• Travel arrangements

• Sales Dept. package kit preparation

• Managed the company phone system, programming, listings, and dealt with the provider

• Solely responsible for AB. Legal Directory production, updates, orders, distribution, and payments

• Manage stocking, presentation, and preparedness of the guest Print Proofing Accommodation room due to 24/7 printing

Executive Assistant and Reception Oct. 1999 - May 2006

Ktunaxa Nation Council, https://www.ktunaxa.org, Cranbrook, BC

• Programs: Outlook, Word, and Excel,

• Great guests, answer a six-line phone, and record & distribute all mail and faxes

• All aspects of meeting preparation for the monthly Chief & Council meetings, including meeting packages. preparations, catering, processing honoraria, supplies, minutes, and dissemination

• Manage ordering of all office supplies, stationery, business cards, catering, and travel arrangements

• Preparation for Christmas parties, AGMs in multiple locations, and multiple St. Eugene Mission Resort grand openings

• Manage mail system, procedures, load all accounts postage, supply, maintenance, record outgoing mail, drop mail in town daily, and send/receive courier packs

• Managed the 250-page handbook and office forms

• Maintained the lists of organizational Christmas cards, staff, and chief & council, all contact information, event lists, and cheque pick-up

• Programmed the KNC phone system and dealt with the provider

• Invoice coding and random invoice creation

Initiative:

• Creation of individual nation-member entrepreneur business directory, which went on to be government-funded, http://www.kabda.org/business-directory

• Purchase Order system implementation and reconciliation for all departments

• Twice Employee of the Month

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