Test Automation Senior Software

Arpita Jha

Fremont, CA *********@*****.*** 408-***-**** © https://www.linkedin.com/in/arpitajha/ Professional Summary

QA Engineer with 15+ years of experience in web service automation and personalization, specializing in developing testing frameworks, A/B testing, and data quality. Skilled in end-to-end testing, API validation, and Agile workflows, with a proven track record of optimizing QA processes and enhancing user experiences in high-traffic environments.

2012 – Present Senior Software Quality Engineer, Walmart.com Sunnyvale, CA

Led the QA strategy and test automation efforts for Walmart’s real-time, scalable homepage carousel ranking system, enabling high-impact personalization that increased item discovery, user engagement, and add-to-cart (ATC) rates.

Designed and implemented end-to-end automated testing frameworks for machine learning models, covering model validation, regression testing, and performance checks across varied user cohorts and data segments.

Integrated model testing into CI/CD pipelines (Jenkins, GitLab CI), ensuring high-confidence, production-grade deployments with minimal manual intervention and faster release cycles.

Collaborated with cross-functional teams including Data Science, ML Engineering, and DevOps to productionize ML models with built-in QA checks for model drift, reproducibility, and edge case handling.

Performed in-depth log analysis using Splunk to triage model inference failures and identify anomalies in personalization workflows, reducing incident resolution times and improving observability.

Led the design and execution of A/B testing strategies in close partnership with Product and Data teams, validating the business impact of AI-powered personalization features.

Contributed to testing of advanced re-ranking algorithms that factored user affinity signals and real-time behavioral data, ensuring quality and accuracy in personalized product recommendations.

Built a modular, extensible test automation architecture adaptable to various ML-powered components, including personalization for Walmart+ membership, driving higher conversions and campaign performance.

Mentored junior QA engineers in best practices for automated testing in ML/AI systems, test data management, and continuous integration, cultivating a high-performing test automation culture. 2011–2012 Quality Analyst, Customer Marketing,Shutterfly Inc Redwood Shores, CA

Led data segmentation projects for personalized user experiences, enhancing user engagement conversion rates.This involved analyzing user data, creating user profiles, and test content delivery mechanisms

Utilized Selenium for comprehensive functional testing of web applications, ensuring the quality of user interfaces and user interactions, directly relevant to streaming service platforms.

Collaborated with development and product teams to integrate user feedback into product iterations, improving product quality and user experience

2010–2011 Analyst, Product Management,Salesforce.com/Jigsaw San Mateo, CA

Executed comprehensive manual and automated testing for application features, with a strong focus on user address personalization and customization. Developed and maintained detailed test cases, test scripts, and defect documentation to ensure data accuracy and integrity across platforms.

Optimized QA processes, leading to a 25% increase in testing efficiency by refining test planning, leveraging reusable test cases, and improving defect triage and prioritization workflows.

Collaborated in Agile/Scrum teams, working closely with developers, product managers, and UX designers to validate features, ensure alignment with user experience goals, and meet sprint deadlines with high-quality deliverables.

TECHNICAL SKILLS

● Languages: Java, JavaScript, SQL, PL/SQL, C, C++, Perl

● Test Automation: Selenium WebDriver, TestNG, JUnit, PyCharm, Eclipse

● CI/CD & DevOps: Jenkins, GitLab CI/CD, Docker, Kubernetes

● Web Services: REST, SOAP, XML, JSON

● Data & Tools: Oracle, MS SQL Server, Toad, Splunk

● Methodologies: Agile/Scrum, A/B Testing, ML QA

● Other: Git, IBM/HP Tools, Copilot

EDUCATION

● M.S. in Information Technology & Management – California State University, Hayward

● M.S. in Accounting – Banaras Hindu University, India

● B.S. in Accounting – Banaras Hindu University, India

● Software QA Certification – Portnov Computer School References available upon request. US Citizenship.

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