Talent Acquisition Specialist

Jenny Spencer

********@*****.*** 214-***-****

Professional Summary

Successful and results-driven Talent Acquisition Specialist with over seven years of experience in high-volume recruiting, supported by a solid foundation in HR operations and employee relations. Over a decade of progressive experience at A #1 Air, growing from frontline support to strategic HR and recruiting roles. Known for strong interpersonal skills, process improvements, and aligning talent strategies with business goals.

Professional Experience

Regional Talent Acquisition Specialist

A#1-- Acquired by Southern Air — June 2024 to April 2025

Managed full-cycle recruitment across multiple regions for technical, administrative, and operational roles.

Partnered with leadership to align hiring strategies with workforce planning goals.

Reduced average time-to-fill by 20% through streamlined sourcing and interview processes.

Ensured regional hiring compliance with employment laws and internal policies.

Talent Acquisition Specialist

A #1 Air — August 2019 to June 2024

Led high-volume recruitment efforts, placing over 200 candidates annually across a range of departments.

Created and implemented sourcing strategies using job boards, social media, and internal ATS.

Collaborated closely with managers to optimize candidate screening and interview processes.

Supported employer branding efforts through career fairs, marketing materials, and onboarding experiences.

HR Liaison

A #1 Air — 2014 to 2024

Acted as a vital link between HR and operations, addressing policy, employee relations, and performance issues.

Led new hire onboarding, benefits communication, and HR training initiatives.

Provided guidance to leadership on policy interpretation, performance improvement, and team engagement.

Played a key role in building a consistent HR presence within the company culture.

Call Center Representative

A #1 Air — 2012 to 2014

Delivered high-quality customer service in a fast-paced, high-volume call center environment.

Handled inbound and outbound calls, appointment scheduling, and customer follow-up.

Recognized for accuracy, professionalism, and customer satisfaction metrics.

Developed foundational communication and service skills that supported later HR growth.

Education

Associate's Degree – North Texas College

High School Diploma

Key Skills

Full-Cycle Talent Acquisition

HR Liaison & Employee Support

High-Volume Recruiting

ATS & HRIS Systems

Interviewing & Onboarding

Employee Relations

Call Center Operations

Policy Interpretation

Communication & Collaboration

Compliance & Best Practices

References Available Upon Request

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