ALYSSA
LONGABARD
I
***************@*****.***
Port Richey, FL 34668
Bold Profile
Hi there! My name is Alyssa and my passion is to work with children of all ages and needs. I am a twenty-five-year-old who enjoys what I do outside of work which involves anything from drawing to going on a spontaneous road trip. I have two dogs and a crazy orange cat who zips around my house on a daily. I am a bubbly, outgoing and all around positive with a smile glued to my face. I have been working with children for ten years, it started off as me babysitting around the age of fifteen for family and friends. Gradually my love for taking care of children grew and I decided I wanted to be an Early Childhood Educator and expand my learning by getting my CDA and Director's credentials. My goal has always been to work in the special needs field to help those feel loved and cared for in a way they deserve.
PROFESSIONAL SUMMARY
SKILLS
• Play-based learning
• Problem-solving
• Classroom management
• Relationship building
Documentation and record
keeping
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• Parent-teacher communication
• Lesson planning
• Gross motor skills
• Maintaining safety
• Conflict resolution
• Sensory activities
• Curriculum planning
• Safety awareness
• Fine motor skills
• Classroom organization
• Arts and crafts
• Outdoor play
• Circle time management
• Practical learning
• Motor skill development
• Dramatic play
• Artistic activities
• Curriculum development
• Leading activities
• Developmental needs
• Storytelling techniques
• Nutrition management
• Self-esteem boosting
• Individualized support
• Goal setting
Classroom management
techniques
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Smart Start Pre-Prep - Early Childhood Educator
Oldsmar, FL • 11/2023 - 02/2025
First Steps Education - Early Childhood Educator
Port Richey, FL • 01/2020 - 11/2023
Leading by Example Childcare - Childcare Provider
New Port Richey, FL • 02/2019 - 01/2020
Circle K - Clerk
Port Richey, FL • 09/2018 - 02/2019
WORK HISTORY
As a lead teacher for six one-year-old's, I was responsible for creating a nurturing and stimulating environment that supports the developmental needs of toddlers. My role involves planning and implementing age appropriate activities that promote physical cognitive, social and emotional growth within each child.
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Provided daily care and routines for eleven three-year-old's, developing and implementing age-appropriate curriculum to promote cognitive, social and physical development of each child. I created a safe and nurturing environment for children to engage and learn. Enforcing safety protocols and maintain cleanliness standards, establishing positive relationships with parents through regular communication, parent-teacher conferences and daily reports.
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Provided a daily routine to six one-year-olds, Monday through Friday. Engaging one-year-old's in learning activities, working on reaching milestones and practicing healthy eating habits. The children would have a learning experience outside while engaging with other children who join along. Showing/teaching each child their fine motor skills as well as their gross motor skills whether inside or outside.
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Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
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• Activity planning
• Early childhood development
• Supervising classroom activities
• Caring and empathetic demeanor
Promoting social and emotional
development
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CERTIFICATIONS
• 2019- 45 DCF Training Hours
2023- CDA Child Development
Associates
•
• 2024- Director's Credentials
• 2024- Updated CPR/First Aide
Pasco Hernando State College
01/2024
Directors Credential
Marchman Technical College
01/2023
Child Development Associates
Stepping Stones
Tampa, FL • 01/2018
Diploma
EDUCATION
Self Employed Services - Babysitter
Port Richey, FL • 01/2017 - 08/2018
Eastern Research Group, Inc. - Call Center Representative Hudson, FL • 01/2016 - 11/2017
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
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Improved customer satisfaction by promptly answering inquiries and providing accurate .
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Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
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Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
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Provided full time care to 6-month-old boy, one-year old girl and a three-year old boy. Responsible for their full-time care from diaper changes, potty training, feeding, soothing the children and daily routines and activities. I always found new ways for the children I cared for to have fun and a stress-free environment with me.
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Managed high call volumes while providing exceptional customer support and maintaining professional composure.
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Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
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Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
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Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
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Streamlined call flow processes for more efficient response times and increased productivity.
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Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
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Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
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Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
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Effectively communicated complex information in a digestible format for callers of varying levels of technical understanding.
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Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
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Drawing, Painting, Cooking, Baking, Animals, Traveling, Disney HOBBIES AND INTERESTS
CONTACT
• ***************@*****.***