Business Development Sales Manager
Resume:
Felix Valle
**** *********** ** *********, ** ***06 ***************@*****.***
Sales & Marketing - New Business Development - Training
SUMMARY OF QUALIFICATIONS
Bilingual leader who performs well in a regional and district environment, adept in management of all phases of a sales and marketing team. Skilled in utilizing FSM+, SalesForce, data, and regional reports to maximize sales, customize training, and monitor performance. Hiring, coaching, and building sales teams.
PROFESSIONAL EXPERIENCE
Spectrum Inbound Call Center
Bilingual Sales Manager Nov 2021 – June 2023
- Responsible for the development of a sixty-person, five-supervisor bilingual sales team
- Train and launch all national products, services, and coach all sales techniques to include call flow
- Responsible for training “50 State” specific products and services
- Meet all sales KPIs while working on overlapping launches
- Support the training department with initial briefings, coaching and sales training (Call Flow)
- Communication Manager for the site and “Special projects team” developing trainings & sales approaches
Premium Retail Sales Manager (Walmart & Boost locations) Jan 2019 – Oct 2020
- Personally, responsible for developing the sales team to be the primary sales agents in Walmart
- Personally, I worked with 12 Walmart locations to include Store Managers and department heads
- Responsible for all contract and prepaid sales to include accessories in the electronic department.
- Responsible for training all carrier promotions and approaches to selling those products in Walmart
- Responsible for the hiring and training of all positions for 15 Boost locations
- Responsible for all Social Media content/messages and design
- Responsible for Boost training, promotions, and approaches to pitch and sell all products
- Maintained sales quotas through direct marketing/implementing marketing strategies and sales tactics
Urban Surfaces – Business Development Manager/Territory Manager Aug 2016 – Jan 2019
- Responsible for developing, maintaining relationships, and selling to National Accounts
- Affect the bottom line by ensuring an increase in sales at all levels
- “Tip of the Spear” for all presentations given to all local and National Accounts (new and existing)
- Developing relationships with the Architectural & Design community, dealing with all product utilization
- Conducts quarterly reviews to ensure sales quotas are met and establishes proper service for all projects
- Responsible for acquiring new clients from the Architectural & Design, General Contractor and Retail
2020 Companies –VP/Regional Manager (Samsung, T Mobile & WFM) May 2012 – Jan 2016
- Personally interviewed and hired hundreds of Field Sales representatives and District Managers
- Supervised a 6-state regional direct sales and marketing team and 150 sales team
- Sales training impact in over 1,650 locations (20 retail channels like Walmart, COSTCO, SAMs, AT&T)
- Conducted training for Samsung product launches (Phones, Watches, Tablets, TV’s, and Appliances)
- Maintained sales quotas through direct marketing/implementing marketing strategies and sales tactics
- Designed Sales Training and Creative Sales presentations to drive sales at the store level
- Created new sales tactics to positively affect the bottom line (T Mobile - Walmart sales presentation)
Pocket Wireless – (Training, Marketing, and Merchandising Manager) Sept 2007 – Dec 2010
- Opened 142 new retail locations ensuring manning, inventory, levels, and marketing needs were met
- Responsible for new market development, marketing campaigns training and launches
- Responsible for creating corporate training/classes for retail and dealer channels (English/Spanish)
- Directly responsible for retail and dealer channels on product launches, store design, and collateral
- Worked with advertising agencies to develop tactical and creative elements for marketing campaigns
- Personally responsible for the design and implementation of all retail stores and product planograms
- Conducted recruiting, interviewing, training, counseling, terminating and promoting sales representatives
Felix Valle
2088 Westminster Dr Riverside, CA 92506 ***************@*****.***
Sales & Marketing - New Business Development - Training
Designed by Felix
Owner/Designer/Superintendent May 2000 to Jun 2007
- Established an innovative Interior Design Company that was totally client-centered.
- Responsibilities include defining the client’s needs, products, services, and custom requirements.
- Total design solution approach to include project management for residential/commercial projects.
- Worked closely with all disciplines related to construction while maintaining control of the client’s budget.
WITTIGS Office Interiors
General Manager – Laredo, TX Sept 1997 to May 2000
- Established operations for an independent WITTIGS Office Interiors and Office Furniture USA franchise
- Defined corporate training and conducted classes on sales and marketing strategies and procedures.
- Personally, responsible for training all designers and sales staff on 20/20 3D design software.
- Utilized local manpower, preparing sales forecasts, and managing advertising and budget.
- I personally pushed WITTIGS from $200k to over one million dollars in sales the first year in Laredo, TX.
- Attained the highest gross profit in the company.
- #1 Account Executive with Office Furniture USA sales and gross profit.
Manager/Account Executive – San Antonio, TX Feb 1996 to Sept 1997
- Responsible to oversee operations of the new franchise – “Office Furniture USA”.
- Additional sales and management responsibilities for Haworth, Hon and Paoli furniture lines.
- Responsible for warehouse stock levels, inventory management of showroom, and training.
The United States Air Force Jun 1978 to Oct 1994
- Manager Presentations Branch (representing 1 & 2 Star Generals) 1988-1994
- Instructor, Professional Military Education Instructor/Teacher
- Manager Presentations Branch/Voice of Lackland Air Force Base
-- Professional Military Training Instructor (supervising, effective writing/speaking and management)
-- Academic Instructor BMTS (classroom instruction, AF History, UCMJ AF Law and Code of Conduct)
-- Basic Military Training Instructor (BMTS) San Antonio, Texas
- NATO, Airborne Warning and Control Radar Specialist, Gielenkirchen, Germany 1985-1988
- Airborne Warning and Control Radar Specialist, Oklahoma City, Oklahoma 1983-1985
- US Air Force Presidential Honor Guard/Air Force Police Officer, Washington D.C. 1978-1983
(2 years President, Jimmy Carter & 2.5 years President, Ronald Reagan)
- Air Force Police Officer selected for numerous positions due to my Top-Secret Clearance.
EDUCATION:
Associate of Science, (Teaching) 1990, United States Air Force Community College
Teaching Certificate in Instructor Technology, 1991, Air University, Academic Instructor School, USAF
Air Force NCO Academy, NCO Leadership School, AWACS Electronic Technical School, Air Force Security Police Academy, Air Base Ground Defense tactical course and small arms training
COMPUTER SKILLS:
Proficient in Microsoft Excel, Word and PowerPoint. Extensive working knowledge of 20/20 3D Design software, Adobe Illustrator, Photoshop and Kitchen Draw.
OTHER SKILLS:
I design and build 3D Art pieces. I can draw perspective plans and architectural conceptual drawings. I design furniture and can paint murals. I have designed pamphlets, brochures, coins, ops briefings, sales briefings and lesson plans for training. I teach the “Perfecting your Pitch” course and love public speaking.
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