Customer Service Food Safety
Resume:
Destiny Phelps
Milledgeville, GA *****
*********@*****.***
Professional Summary
Efficient waiter with over 3 years of experience in customer service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence is known for enhancing customer experience.
Bringing high energy, best food safety practices, and sales expertise to the table. Understands how to handle special dietary needs and general food safety regulations. With a strong understanding of food and beverage pairings and excellent salesmanship, trained in POS systems. Also, open to learning new specialties.
Willing to relocate to: Greensboro, GA - Madison, GA - Eatonton, GA - Sparta, GA - Milledgeville, GA Work Experience
Food Service Worker
Rock Eagle 4-H Center/UGA extention-Eatonton, GA
August 2024 to March 2025
Dietary restrictions
• Prepared and served food and beverages to customers in a timely and efficient manner
• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
• Followed proper food handling procedures to ensure safety and quality of products
• Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
• Collaborated with team members to ensure smooth operation of the kitchen during busy periods
• Adhered to company policies regarding portion control, presentation, and recipe adherence
• Operated cash registers accurately for order processing and payment transactions
• Prepared ingredients for cooking according to recipes or instructions from supervisors
• Assisted in training new employees on food preparation techniques, safety protocols, and customer service standards
Dietary Aide
GEORGIA WAR VETERANS HOME-Milledgeville, GA
August 2023 to May 2024
• Prepare food with food restrictions
Loader/Packer
Verescence-Sparta, GA
December 2022 to July 2023
• Examined orders for labeling, packaging, and contents.
• Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the Tracking system
• Load bottles onto the machine
• Start the machine and bottles
• Inspect bottles
Crew Member
Arby's-Milledgeville, GA
September 2021 to September 2022
• Strictly adhered to protocols while remaining calm and efficient in emergency situations.
• Am loading goods into lorries for delivery to customers.
• Used my teamwork skills to reduce order times while maintaining high food quality.
• Cleaned the offices and common areas, emptied the trash, and restocked the restroom supplies
• Performed daily inspections, basic maintenance, and minor repairs to keep gear and equipment in good working order.
Waffle House Server
Waffle House-Savannah, GA
August 2021 to February 2022
• Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
• Calculated charges, issued table checks, and took customer payments.
• Cashed out customers using cash registers and credit card machines
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
• Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
• Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers.
Waitress
Huddle House-Milledgeville, GA
August 2021 to September 2021
• Enjoy collaborating with other servers and working as part of a team.
• Establish and maintain long-term relationships with customers to ensure repeat business.
• Performed all opening, closing, and shift change duties to keep the restaurant running smoothly and the teams ready to meet customer needs.
• Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas.
• Finished all of the opening and closing checklists, which included emptying the trash, refilling napkin dispensers, securing all alcohol, dating food, and polishing all silverware. Crew Member/Cashier
McDonald's-Milledgeville, GA
March 2021 to August 2021
Cleaniness, Customer service, and pood Preparation
• Worked as part of a team to complete efficient tasks and bring in top hauls.
• Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
• Run a power wash on all of my machines every day.
• Taking customer orders
• Learned how to organize a group for maximum efficiency.
• I'm in charge of keeping the dining room clean and tidy.
• Am capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy.
Education
GED
Central Georgia Technical College-Milledgeville, GA Present
Skills
• Bill computation
• Customer service
• Packaging
• Meal Preparation
• Cleaning Experience
• Shipping & Receiving
• Cooking
• Serving
• Assembly
• Load & Unload
• Machining
• Dietary aide experience
• Retail Sales
• Home care
• Cash register
• Product demos
• Cash handling
• Warehouse Experience
• Commercial Cleaning
• Freight Experience
• Guest services
• Food Preparation
• Heavy lifting
• Serving Experience
• POS
• Communication skills
• Food handling
• Merchandising
• Sales
• Senior care
• Kitchen Experience
• Restaurant experience
• Cashiering
Certifications and Licenses
PCA
June 2024 to Present
•
ServSafe
Food Handler Certification
Driver's License
CPR Certification
November 2023 to November 2026
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