Data Entry Customer Service

Lydia Veloz

*** ****** ****** **, **

917-***-**** **********@*****.***

Professional Objective: To attain a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with others. Skills

• Proficient in MS office programs, Epic Systems and outlook.

• Typing 100 wpm, computer literate and data entry.

• Ability to work under pressure, organized and detail oriented. Experience

Arthur J Gallagher

New York, N.Y.

May 2022- Present

Client Service Associate

• Preparing insurance submissions, certificates of insurance, check binders for accuracy.

• Handling new business and renewal processes seamlessly.

• Responding to client inquiries, resolving issues and ensuring client satisfaction.

• Setting up client files, invoicing, cover letters and processing transactions. Bob's Discount Furniture

Bronx, N.Y.

September 2019-May 2021

Office Associate

• Scheduled deliveries that are convenient for the customer and comply with company procedures.

• Processed daily reports, payment accounts and maintained customer's orders into the system.

• Responded to telephone inquiries, providing quality service to customer's product or status of order.

• Prepared daily deposits in accordance with company policies and procedures. NYC Department of Education

Bronx, N.Y.

April 2015- January 2018

Substitute Paraprofessional

• Assisted the teacher in devising special strategies for reinforcing material or skills based on the student's needs, abilities, and interests.

• Assisted students to reinforce learning material or skills initially introduced by the teacher.

• Distributed and collects workbooks, papers and other material for instructions.

• Supervised students during drills, assemblies, play periods and field trips. Education

Bronx Educational Opportunity Center

Security Registration Training

Bronx, NY

Bronx Community College

Bronx, NY

February 2019

August 2014

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