Quality Assurance Night Auditor
Resume:
Shankia Watts
************@*****.***
PROFESSIONAL EXPERIENCE
Sales Lead / Night Auditor - LaQuinta Inn & Suites December 2024 - CURRENT
● Reconcile daily hotel financial transactions, ensuring accuracy and compliance.
● Examine guest ledgers, cash receipts, and financial records for accuracy.
● Print and manage event room contracts, collected deposits, and document critical information.
● Coordinate business travel arrangements and address inquiries by phone, email, and online chat.
Quality Assurance Inspector - Caterpillar - Griffin, GA May 2023 - November 2024
● Inspect engine parts and equipment for quality standards.
● Document all defects using Excel or MS Word.
● Read blueprint, measurements, solve formulas, and make quick calculations.
● Check materials and finished products to ensure compliance with company standards.
Electrical Helper - Trigo/Caterpillar, Griffin, GA January 2023 - May 2023
● Remove pins from connectors and create small harnesses
(male/female) following work instructions.
● Wire and rewire harness connectors, ferrell and ring terminals; terminate wires into CAT units as needed.
● Connect thermostats (HVAC system) using instructions.
● Work with engineers to communicate, rework and modify changes accordingly.
● Measure and drill holes in containers.
Electrical Helper - IES Commercial / Fort Lawn, SC February 2022 - December 2023
● Install gripple cables to connectors.
● Wire light fixtures using 3-way switches.
● Bend, cut, and mount conduit with strut.
● Assist in lockout/tagout procedures.
● Pull and install electrical cable wires.
● Participate in the Safety Program, assist with safety meetings, and sign safety documents.
● Install cable trays and interpret blueprints.
● Assist with measurement and installation of circuit breaker boxes. Receptionist - LaQuinta Inn & Suites
January 2017 - December 2021
● Post payments and collect deposits using various transaction methods, including credit/debit card, checks and third party virtual cards (Online Travel Agencies: Booking, Expedia, Trip, and Hotels.com).
● Prepare authorization forms for consent.
● Use Opera software to make and confirm multiple reservations.
● Schedule work hours for all employees, assist with onboarding new employees, perform background checks, and verify employees I-9s.
● Run audits accurately and inspect documents, invoices and inventory to verify completeness.
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