Human Resources Administrative Support
Resume:
Mildred Obregon
Frederick, MD 21702
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Professional Summary
Highly organized and dependable administrative professional with over 30 years of experience providing exceptional executive support, office administration, and operational coordination, primarily in international and cross-agency settings. Proven ability to manage complex calendars, streamline office operations, lead administrative projects, and provide reliable support to senior management. Adept at working independently or collaboratively to manage daily tasks and special projects, including data entry and reporting. Experienced in preparing and reviewing financial, statistical, and narrative reports, maintaining complex spreadsheets, and reconciling invoices. Bilingual in English and Spanish, with a solid reputation for discretion, initiative, and problem-solving under pressure.
Core Competencies
Executive & Administrative Support
Detail-oriented
Proofreading
Office Operations & Workflow Management
Calendar & Meeting Coordination
Financial Tracking & Budget Support
Filing and Hold of Sensitive Information
Staff Supervision & Team Support
Document & Records Management
Physical and Electronic Filing
Strategic Communication & Reporting
Confidential Information Handling
Government Forms & Compliance
Multi-Tasker
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Professional Experience
Senior Administrative Manager / Deputy Office Director
USAID – Managua, Nicaragua 2014 – 2025
Directed daily office operations and high-level administrative functions, ensuring optimal support to executive leadership and program teams.
Proofread official outgoing correspondence to a variety of audience including U.S. Congress.
Managed internal systems for scheduling, reporting, and documentation to improve communication and coordination across teams.
Prepared financial analysis for Senior Management decision-making.
Prepared quarterly financial reports to measure financial progress and expenditure rates.
Oversaw all aspects of budget planning and resource tracking for a $15M portfolio; ensured alignment with agency and U.S. Government protocols.
Developed official correspondence, reports, and operational plans used in Congressional submissions and cross-agency planning.
Organized and facilitated high-level meetings, including preparation of briefing materials and coordination with external stakeholders.
Acted as a key liaison with partner agencies (e.g., Peace Corps), ensuring administrative and financial compliance.
Supervised administrative and program support staff, providing guidance, oversight, and mentorship.
Served as Acting Director during leadership transitions.
Senior Budget & Administrative Specialist
USAID – Managua, Nicaragua 1998 – 2014
Provided high-level administrative and financial support, including preparation of detailed budget justifications and expenditure summaries.
Ensured accuracy and compliance in financial documentation, helping guide program decisions.
Prepared and reviewed financial, statistical, and narrative reports, maintaining complex spreadsheets in excel.
Coordinated logistics for internal and external events, trainings, and inter-agency meetings.
Maintained office records and managed sensitive information with the highest level of discretion.
Supported leadership through calendar management, travel planning, and preparation of briefings.
Program Assistant / Administrative Coordinator
USAID – Managua, Nicaragua 1996 – 1998
Delivered comprehensive office support for program operations, including scheduling, correspondence, and records management.
Assisted in budgeting processes and maintained organized, accessible documentation systems.
Liaised with stakeholders and partners on administrative matters and reporting requirements.
Executive Secretary
USAID – Managua, Nicaragua 1991 – 1996
Provided secretarial and administrative support to a department of 8+ staff, ensuring smooth office functioning.
Managed calendars, arranged meetings, and handled phone and written communications.
Tracked official correspondence and maintained logs for internal records.
Ordered office supplies
Technical Skills
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Google Workspace
Budget and Financial Tracking Systems
Data Entry & Document Management Platforms
Virtual Meeting Tools (Zoom, Teams)
Awards & Recognitions
Leadership & Program Office Management
Demonstrated leadership of the Program Office beyond standard duties, 2012.
Exceptional leadership as Acting Program Office Director during complex political and procedural shifts, 2016.
Made extraordinary contributions while serving as Acting Program Office Director for an extended period, 2021.
Sustained leadership of the Program Office in direct support of U.S. foreign policy and development goals in Nicaragua.
Recognized for exceptional stewardship of U.S. Government resources and exemplary Program Office leadership, 2024.
Recognized for leadership and teamwork during a major staff and program transition at USAID/Nicaragua, 2014.
Budget & Financial Management
Demonstrated excellence in budget management as USAID/Nicaragua’s full-fledged Mission Budget Officer, 2002.
Cash Award: Developed an original and innovative budget reporting methodology, 2005.
Superb management of the FY 2009 operating year budget and seamless transition to an expanded role in project development, 2009.
Successfully led development of a plan to obligate an additional $10M in DG funds by fiscal year-end, 2019.
Outstanding leadership in timely obligation and reprogramming of FY 202 funds under tight deadlines, 2023.
Delivered immediate and effective support resolving a critical budgetary reclassification issue, 2023.
Committed over $500,000 in expiring funds into GLAAS within one day, preventing rescission, 2018.
Provided excellent support with the FY 2017 Mission Resource Request, US Embassy Managua, 2017.
Program Design, Strategy & Implementation
Sustained superior performance in improving operations, efficiency, and capacity of USAID/Nicaragua’s Project Development and Implementation Support Office, 1992.
Sustained outstanding performance in assisting USAID design, implement, and monitor its economic development program in Nicaragua, 1995.
Recognized for special contributions to USAID/Nicaragua’s re-engineering documentation, including the first Mission results framework and R4 report, 1996.
Exemplary performance in developing the Project Appraisal Design (PAD) for the Democracy and Governance Office portfolio, 2015.
Outstanding contribution to the development of the 2009 USAID/Mission Nicaragua Performance Plan, 2010.
Delivered a strong analysis of Mission procedures, streamlining the incremental funding process and enhancing operational efficiency, 2017.
Spearheaded the Mission’s Burden Reduction Initiative to eliminate redundant processes and save U.S. Government resources, 2023.
Teamwork & Operational Execution
Outstanding team effort contributing to successful 2007 obligation and procurement actions, 2007.
Maintained focus and teamwork to complete major procurements amid budget uncertainty and political change, 2020.
Outstanding team performance in designing and expediting procurement for the $12M “Lifting Nicaraguan Voices” project, 2017.
Efficiently executed a $300,000 funding action to support human rights advocacy for Nicaraguan political prisoners, 2022.
For specific and significant efforts to accelerate the signing of three new program agreements and strengthen relations with the Peace Corps, 1997.
Recognition of two years of outstanding initiative, judgment, and performance in the Office of Strategic Management and Assessment, 1999.
Communication & High-Level Reporting
Exceptional performance in drafting a high-level Congressional Notification in record time, 2008.
Languages
English: Fluent
Spanish: Fluent
Education
Bachelor of Business Administration
Minor in Financial Management
Universidad Católica de Nicaragua, 1993 – 1998
High School Diploma
American Nicaraguan School, 1991
Training & Certifications
Supervisor Certificate Training – USAID Washington Learning Center, Arlington, VA July 2018
Intermediate Leadership Training – Federal Executive Institute, Charlottesville, VA February 2017
Applied Political Economy Workshop – Mexico City June 2016
Local Solutions Summit – USAID Washington Learning Center, Arlington, VA January 2015
Workshop on USAID’s Project Design Process – El Salvador March 2013
OPSMaster Training – Lima, Peru February 2013
Project Design Course – USAID Washington Learning Center, Arlington, VA February 2013
Project Design Management – Miami, Florida March 2011
Emergency Leadership Program – Federal Executive Institute, Charlottesville, VA October 2009
Financial Management Overview – Washington, DC December 2008
Technical Proficiency: Microsoft Word, Excel, PowerPoint, Google Docs, Google Drive, Google Calendar
References
Jared Bell
Program Officer, USAID
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Michael Eddy
Mission Director, USAID
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Federico Rostran
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