Talent Acquisition Help Desk
Resume:
Nicole Lambert
Mobile: 312-***-****
************@*****.***
LinkedIn Profile: www.linkedin.com/in/nicolelambert2013
Summary/Skills
Strategic and innovative Sr. Level Talent Acquisition/HR professional with over 15+ years of extensive experience in Talent Acquisition, HR, as well as Compliance. Experience includes partnering with Sr. leadership/management to improve candidate engagement, and experience, ability to manage Talent Acquisition/HR programs remotely, to achieve business objectives and meet business needs. Proven experience facilitating projects that positively impact the company while meeting multiple deadlines.
●Recruitment and Retention, Sourcing, Training, Leadership, Multi-task/Detail Oriented, and TA Project Management.
●Extensive experience in sourcing high-level niche roles within various industries. I have leveraged AI-driven tools to enhance candidate identification, engagement, and selection processes. By utilizing AI-powered applicant tracking systems (ATS), resume parsing software, and sourcing platforms, I have streamlined talent acquisition workflows and improved efficiency in filling specialized positions.
●Extensive experience implementing AI-driven resume parsing and ranking systems to assess candidate qualifications against job requirements, reducing manual screening time.
●Leveraging AI to analyze hiring trends, salary benchmarks, and talent availability to make data-driven recruiting decisions.
●Knowledge of Employment Law, OFCCP, and AAP regulations, FSLA, FMLA, COBRA, and HIPPA.
●Behavioral Based Interviewing/Targeted Selection experience.
●Creating/managing recruiting process flows, policies, procedures, etc.
●Applicant Tracking Software/CRM including Workday, ADP, Taleo, SuccessFactors, Phenom, Greenhouse, BrassRing, Kenexa, Ceridian, iCIMS, Oracle, People click, PC Recruiter, e-workplace, Peoplesoft etc. Other various recruiting tools/software. Adobe Acrobat, MS Office Suite, SAP, Windows.
●Lead responsibilities including distributing workload, work scheduling, etc.
Areas of Recruitment (Nationwide and International)
IT: Product Designers, Project Managers, Developers, IT Product Owners, IT/OT Project Managers, Director of IT Operations, Programmer Analysts, BI, analyst, IT Asset Management, SSIS, SSRS, Web Designers, SAP Analyst, SQL, Help Desk, ecommerce personnel, Integration Architects, Implementation Specialists, Data Warehouse Managers, QA Analyst, QA Managers, IT Program Managers, Business Analyst, Application Developers, Project Coordinators.
Engineering: AI/ML Engineers, IIOT Engineer, Nuclear Engineers, Operators, Data Engineer, Cloud Engineers, Data Science Engineers, Security Engineers, Software Engineers, Aircraft Engineers, RF Engineers, IT Project Managers, Sales Engineers, Sr. Systems Engineer, Network Engineers, Mechanical Engineers, Aviation Engineers, Civil Engineers, Electrical Engineers,, Production Analysts, Production Specialists, Cisco Network Engineers, Telecommunications Managers, Help Desk Analyst/Leads/Managers, Technical Writers, etc.
Sales/Marketing : GTM(Go-to-market), GTM Sales Solution Architects, GTM strategy managers, Sr. GTM Specialist, Pre-Sales Engineers, Post Sales Engineers, Channel Sales, Program Managers, Enterprise Sales, Technical Sales, Product Sales, Pharmaceutical Sales, Account Managers, Marketing Managers, Marketing Assistants, Branch Managers, Marketing Directors, Sales Managers, Sales Directors, Agents, Sales Associates, Supervisors, various commission only positions.
Accounting/Finance: Risk Managers, Fraud Specialist/Managers, Portfolio management, Manager of Financial Planning and Analysis, Sr. Staff Accountants, Accounting Clerks, Financial Analyst, Telecom Billing Analyst, Sr. Finance Manager, Compensation Analyst, Payment Processor, Cash Application Specialists, Corporate Accounting Associate auditor’s, etc.
Pharma/Healthcare: Research, Continuous Improvement, Quality, MSAT/Scientist, Pharmaceutical Sales Reps, Nurse Practitioners, Dieticians, Physicians, Physician Assistants, Home Health Nurses, Medical Records, EVS, Case Management Nurses, Dental Technician, Pharmacists, Pharmacy Techs, Benefits Specialist, Nurses, x-ray technicians, Medical Coders, Patient Care Coordinators etc.
Manufacturing/Production/Supply Chain: Logistics Managers, Purchasing Manager, Category Managers, Production and Inventory Control Supervisors, Warehouse Supervisors, Production Technicians, Materials Manager, Material Handlers, Warehouse Associates, etc.
Education
M.B.A., with concentration in Human Resources Management
Keller Graduate School of Management
Chicago, IL
B.A. with Concentration in Human Resources Management
Chicago State University
Certifications/Affiliations
PHR- Professional in Human Resources- DePaul University
AIRS Training
Experience
Sr. Talent Partner
2023 – current(contract)
Novo Nordisk
A Danish multinational pharmaceutical company with production facilities in nine countries and affiliates or offices in five countries. Novo Nordisk manufactures and markets pharmaceutical products and services, specifically diabetes care medications and devices. Novo Nordisk is also involved with hemostasis management, growth hormone therapy, and hormone replacement therapy.
Leading the full life cycle recruitment efforts for the Product Supply and Commercial operations. location. Some of the areas I support are, Commercial Sales, IT/Engineering, Quality, Clinical Management, Operational Excellence, Executive, Regulatory, and Research departments. Duties include, utilizing machine learning algorithms and Boolean search automation to identify passive and active candidates across multiple platforms, including LinkedIn, job boards, and proprietary databases. recruiting and hiring talent while achieving quarterly hiring goals, conducting intake calls with hiring managers, providing market analysis through LinkedIn Talent Insights, employee referrals, networking, internal databases, contact lists, and research. Additional duties include vendor management, consultative measures, gathering and researching market data, managing recruitment campaigns, training junior level sourcers, and coordinators, etc.
Sr. Talent Partner- Technical Sourcer
2022 – 2023
Meta/Facebook
Sourcing Product Designers, and leadership positions within Meta for various areas including Facebook app, Reality Labs, Instagram, Whats App, and other Core areas. Duties include strategizing different ways to build talent pipelines and execute on tactical research, referral generation, events, and sourcing campaigns, partnering with hiring managers to effectively gather specific criteria for each role, leveraging multiple resources for diversity and inclusion candidate outreach, regularly tracking pipeline activity to share with internal stakeholders identifying passive leads, and consulting/preparing candidates for extensive interviewing, including technical/past work presentations. Additional duties include Supporting the DEI goals and specific deliverables for each year, being thoughtful to identify practical actions that are achievable, partnering with the key stakeholders within the team and across the organization to align efforts and activities with our DEI commitments (e.g., representation, retention). Collaborating and influencing both leaders, to mobilize others into action around building more diverse, equitable, and inclusive environments.
Sr. Talent Acquisition Partner
2021 - 2022
United Airlines
United Airlines, Inc. is a major American airline headquartered at Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six continents.
Manage the full- life cycle recruitment process for the Digital Technology and Finance Departments. Duties include gathering requirements for potential openings, conducting intake sessions with hiring managers, creating job descriptions, sourcing, interviewing, coordinating assessments, salary negotiations, creating offer packets, managing background, etc. I also act in a consultative manner, where I am educating, and providing information to my managers, on market data, salary trends, challenges, providing solutions, etc.
Sr. Talent Acquisition Consultant
2020 to 2021– Remote
Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
Manage the full life cycle recruitment of the Public Affairs and Communication, Environmental and Sustainability, and Engineering & Technology departments. Duties include, recruiting and hiring talent and achieving quarterly hiring goals, conducting intake calls with hiring managers, sourcing active and passive candidates through employee referrals, networking, internal databases, contact lists, and research. Provide an efficient experience from application stage to offer, evaluating skill level, growing the interview process and offer process, including reference checks, salary recommendations, etc. Communicate effectively with the interview team to ensure preparedness during the interview process, initiate offers by leveraging and partnering with executive management and other groups as necessary. Additional responsibilities included driving impact in the Diversity and Inclusion arena, presenting a diverse slate of candidates to hiring managers, building relationships and working closely with key internal and external partners to create and implement diversity recruiting strategies that will yield measurable results, etc.
Sr. Talent Acquisition Lead
2017 to 2020- Remote
Option Care
Option Care Enterprises, Inc. provides home and alternate treatment site infusion services to pediatric and adult patients in the United States
Manage the full life cycle recruitment of all clinical and non-clinical roles, including Sales, IT, Nursing, Pharmacy and Warehouse positions. Duties include gathering requirements for openings, creating job descriptions, sourcing, managing various recruitment campaigns, vendor/contract management, providing salary justifications, interviewing, managing the background checks, monitoring salary trends, and managing multiple talent acquisition projects. Most notable/major project was serving as a key member on our Diversity and Inclusion team. Duties include focusing on initiatives and strategies that allowed individual sectors to achieve greater attention on team member diversity and inclusion. The program included key messaging and interviews to address current issues and solutions related to demographic economic, and social groups. Addressed training and development for associates and focused on promoting underrepresented talent consistently across all business lines. Mentored and provided guidance early career recruiters, and coordinators on companies processes and policies.
Sr. Talent Acquisition Consultant
2016 to 2018 - Chicago, IL
Bank of America
The Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered at the Bank of America Corporate Center in Charlotte, North Carolina, with investment banking and auxiliary headquarters in Manhattan.
Provide full-life cycle recruitment of exempt and non-exempt candidates in various departments including Consumer Banking, Mortgage, Investment, etc. Duties include managing client and candidate relationships at the professional level, providing consultative search recruiting services, including research, market intelligence, sourcing, candidate development assessment, advising clients and closing. Additional duties include creating continuous networking and pipelining to identify candidates. I have extensive executive client interaction on daily basis. I also conduct career fairs, and group interviews to fulfill staffing needs more quickly. Administrative duties include processing new hires through Taleo, processing background information, sending out offer correspondence, and managing the employee referral program, etc.
Sr. Client Recruiting Consultant
2014 to 2016 - Chicago, IL
GE Capital- (Working through an RPO)
GE Capital is the financial services unit of the American multinational conglomerate General Electric.[1] It provides commercial lending and leasing, as well as a range of financial services for commercial aviation, energy, and support for GE's industrial business units.
Manage the full life cycle recruitment process for various departments within the organization throughout the U.S. Duties include gathering requirements for potential openings, conducting intake sessions with hiring managers, sourcing, managing multiple reqs, interviewing, salary negotiations, creating offers, managing background and reference checks, etc. I also act as a consultant to my hiring managers by providing salary market information, current trends, department organization change information, etc.
Sr. Recruiting Consultant (RPO)
2012 to 2014 - Chicago, IL
2007-2010
AON HEWITT (Some clients supported –Exelon, Allstate, Ecolab, Zurich NA, United Technologies, Rockwell Collins, Aircell, Palo Alto Networks, MICROS, JLL, University of Chicago Hospitals, Horizon, BMO Harris, Deloitte, Rockwell Automation, Caterpillar, EMD, AbbVie, etc.)
Aon Hewitt is a provider of human capital and management consulting services headquartered in Lincolnshire, Illinois in the United States. From 500 offices in 120 countries, it provided consulting, outsourcing, and reinsurance brokerage services.
Working within an RPO environment supporting various clients. Duties include managing the full life cycle recruitment process for various industries including Energy, Oil and Gas, Banking, Finance, Healthcare, Consulting, Manufacturing, Retail, Corporate, etc. I managed 35-55 reqs, gathering requirements for potential openings, conducting intake sessions with hiring managers, sourcing, interviewing, salary negotiations, creating offers, etc. I also acted as a consultant to my hiring managers by providing salary market information, current trends, department organization change information, etc. Additional duties included providing talent-sourcing and candidate identification through utilizing search engines, job boards, referrals, networking and cold calling, behavioral interviewing, candidate evaluation, interview set-up and scheduling, reference checks, offer negotiation, relocation and immigration. Participated in Staffing training and development for client groups and team, and other special projects as assigned. For sourcing and networking purposes, I utilized LinkedIn Recruiter, Monster, The Ladders, and various other position related websites.
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