Fraud Analyst Credit Cards

CHERYL S. REYES **** Doss Way

Sacramento CA *****

Mobile Number: +1-925-***-****

Email add:**************@*****.***

OBJECTIVE: To be employed in one of the leading companies

Operating today.

Work Experience:

May 2016- August-2016 CONVERGYS

Fraud Analyst CITIBANK US

. inbound call for bank transactions that is being reported as fraudulent.

. replacing credit cards

. closing bank accounts.

Aug 2016- May 2019 TELEPERFORMANCE

Barclay’s Bank

Telephone Banker for Business Account

. process payments

. make international bank transfers

. fraud transactions from credit cards

. Process disputes from customer’s account

May 2019- Aug 2019 CHASE JP MORGAN

Fraud Analyst for cheques

. analyze data to identify any potential

Fraudulent activity from counterfeit cheques,

Forgery and altered cheques.

Aug 2019- present COGNIZANT TECHNOLOGY SOLUTIONS

Senior Process Executive

Medtronic

. Back office. Process medical supplies to be sent to patient.

. Check documents for patient like valid

Prescription on the file.

. Call insurance for patient’s eligibility and

Coverage.

. Submit authorization if necessary to insurance.

KEY SKILL

. Customer Service

. Teamwork

. Active listening

. Decision- Making

Skills and Interest:

Has the ability to speak in English Interests includes food and travel.

EDUCATIONAL BACKGROUND:

1991-1995 AMA Computer College

De La Salle University-EAC

Philippines

1988- 1991 Secondary Level

St. William’s School

1982-1988 Primary Level

St. Theresita’s School

Personal Information

Nickname: Che

Birthday: March 22,1976

Civil Status: Married

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