Vice President Administrative Support

Betsy Hernandez

(***) *** - **** ************@*****.***

Talented and innovative Analyst with over 15 years of experience in Administration. Always motivated to initiate improvement in the documentation process, policy and procedures, implemented the use of diagrams with metrics to efficiently gauge revenue trends and projections. Track record for developing a better problem-solving strategy via effective communication, technical skills along with troubleshooting tactics to solve complicated systematic issues.

PROFESSIONAL EXPERIENCE

Cantata Health Solutions

Analyst 4/2022 – 1/2025

• Provided administrative support to the Vice President of Professional Services

• Calculated and supplied summary of departmental utilization and revenue

• Prepared revenue/utilization monthly reports to gauge trends

• Maintained inventory of active and or completed projects

• Ensured that hours and labor were provided to complete each project

• Monitored accurate labor entry for each staff member (timesheets)

• Worked closely with developers to create a time recording platform

• Worked as a liaison between company and time system developers to ensure projects were available for all staff to record worked hours

• Collaborated with the finance department to deliver accurate invoice/billing information

• Reviewed and processed rebillable expenses for approval for on-site labor

• Provided monthly reports to summarize services used for projects

• Reviewed contracts and extracted details to use for allocation of work required and cost

• Initiated solutions to fine-tune the existing on-boarding process for new hires to create a more seamless process

• Directed training for all new hires in the department on protocols and procedures

• Trained all new hires to use the time recording system to improve efficiency in work allocation LaGuardia Gateway Partners

Finance Administrator 4/2018 – 4/2022

• Submitted monthly reconciliation reports for all purchases and payments

• Compiled reports to identify outstanding invoices

• Provided vendors with invoices for collection

• Maintained and supported client relations

• Resolved invoice discrepancies

• Facilitated payment transactions as the liaison between clients and company

• Functioned as the point of contact for any inquiries from clients

• Managed all vendor documentation to ensure accurate profiles

• Provided optimal customer service support to ensure effective client relations

• Processed payment transactions via corporate AMEX credit card

• Organized all invoices to reflect current payment information

• Submitted all required invoices as requested to complete finance audits

• Reviewed and updated corporate finance manuals to support annual audits Purchasing Specialist

• Processed payments for invoices

• Established contract agreement and ongoing support for secured documentation disposal

• Coordinated and processed payment for corporate functions

• Hosted job fairs and community outreach programs

• Processed purchase orders based on departmental needs

• Purchased and maintained inventory for OSHA safety gear

• Negotiated with vendors for effective cost reduction

• Edited (RFP) request for proposal documents

• Assisted human resource department with executing the coordination of events

• Generated purchase orders to submit for approval

• Coordinated logistics and follow-ups on delivery status for placed orders

• Maintained inventory of all office supplies

Security Compliance Coordinator 6/2020 – 12/2020

• Managed security access control for thousands of employees at LaGuardia Terminal B in accordance with LGP and Port Authority security procedures

• Coordinated day-to-day operation activities

• Updated security templates

CORE COMPETENCIES

Analytical Project Management Leadership Microsoft suite Initiator Account Management Highly Organized CRM

Strong Writing Ability Procurement Able to Multi-Task Public Speaking Bilingual English / Spanish Resourceful Problem-solving EDUCATION

Bachelor of Professional Studies

Computer Information Systems/Professional Studies - DeVry Institute of Technology Certificate - Enhancing your Supervisory Skills Training - Hunter College

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