PHYLLIS ATKINSON
Durham North Carolina · 919-***-****
************@*****.***
Experienced, versatile office assistant with extensive organizational and MS Office skills. Personal assets include excellent initiative and people skills. Able to learn new skills quickly and adapt to rapidly changing technology. Highly productive in the use of Office 95/97/2000 and NT Professional.
Proficient in drafting operating instructions and devising training plans.
EXPERIENCE
JUN 2022 - PRESENT
EXECUTIVE ASSISTANT
O E ENTERPRISES (HILLSBOROUGH NC)
Post office pickups; Process incoming mail and documents received over-the-counter.
Perform administrative tasks related to the registration system.
Data entry of registration forms and request forms.
Verification of other employee' s data entry by visual review.
Scan forms using document scanners; Customer service (in-person, telephone), answering
Incoming calls and solving election related questions.
Log outgoing and incoming mailings in computer system.
Help with updating documents, including using Microsoft excel, power point, and word.
Fold and stuff outgoing other clerical duties as assigned. Duties as needed by managerial staff.
2021 TO 2022
RETURNS DEPT. SERVICE
Eby Brown/performance food (raleigh NC)
Responsible for effectively and accurately managing all returns.
Recording, investigating and resolving customer concerns in a timely manner.
2021-2021
MAILROOM ASSISTNT
global bankers (durham nc)
Process incoming mail and documents received at counter. Performance of administrative tasks related to insurance claims. Entry and verification of insurance claims into company database. Resolving customer service inquiries. Various clerical/administrative duties as needed by managerial staff.
2019-2021
ADMINISTRATIVE ASSISTANT
staffing agency (raleigh NC)
Assisted with payroll and scheduling of employees for various employment assignments. Various Admin
2011-2019
CASH MANAGEMENT/VAULT LEADER
loomis armored (morrisville NC)
Conducted deposit verification, Coin/currency preparation using specialized counting equipment and procedures. Investigate and process loss prevention claims. Assisting in various HR/ administrative duties as needed by managerial staff
EDUCATION
2006-2010
BACHELOR IN TECHNICAL MANAGEMENT OFFICE SYSTEM TECHNOLOGY
ASHFORD UNIVERSITY (CLINTON IOWA)
1997-1999
ASSOCIATE IN APPLIED SCIENCE OFFICE SYSTEM TECHNOLOGY
JOHNSON COMMUNITY COLLEGE (SMITHFIELD NC)
REFERENCES AVAILABLE UPON REQUEST
EDUCATION
JUNE 2008
BACHELOR OF SCIENCE IN ACCOUNTING, MINOR IN BUSINESS ADMINISTRATION, LMz university
Distinguished member of university’s Accounting Society
Relevant Coursework: Advanced Financial Accounting and Reporting, Accounting Systems, Income Tax
GPA: 3.8/4.0
SKILLS
Compliance
Microsoft NAV Dynamics
Cashflow planning and management
State & Federal Tax Codes
QuickBooks Certified
Exceptional oral and written communication
Fluent in German
ACTIVITIES & INTERESTS
Literature
Environmental conservation
Art
Yoga
Skiing
Travel