Product Manager Senior

Jennifer Bayless, Associate VP of Business Transformation

Chelsea, 35043, USA, 205-***-****, ***************@*******.***, http://linkedin.com/in/jennifer- bayless-pm

SUMMARY Dynamic Senior Product Manager with over 15 years of experience in healthcare technology and clinical services. Proven expertise in product development, strategic planning, and stakeholder collaboration, successfully launching a recruiting platform that secured 14 employer clients. Known for driving innovation and ensuring user-centric solutions to enhance clinical outcomes. Ready to leverage extensive background in business transformation and clinical innovation to add significant value in a challenging new role.

WORK EXPERIENCE

04/2023 – 02/2025 Senior Product Manager, ClinicalMind Chelsea, USA Spearheaded the implementation of key product features. Collaborated closely with an offshore engineering team to achieve organizational objectives.

Drove product development and delivery, ensuring alignment with business goals.

Prioritized tasks effectively to meet both learning and solution goals. 08/2022 – 02/2023 Product Manager, Jaspr Health Chelsea, USA Led product management for a crisis application designed to assess and de-escalate suicidal ideation in emergency departments. Conducted user research and gathered requirements in a startup environment with limited resources.

09/2020 – 08/2022 Product Lead, CPSI Chelsea, USA

Oversaw a portfolio of revenue cycle management (RCM) products. Advocated for customer needs by integrating feedback into product development processes.

Collaborated closely with UI/UX engineers to ensure intuitive workflows for the product.

12/2019 – 09/2020 Product Manager, Goodjob LLC Chelsea, USA Engineered a recruiting platform app from concept to launch. Achieved general availability of the app within nine months, securing 14 employer clients and over 100 candidate sign-ups.

12/2017 – 12/2019 VP, Strategic Clinical Services, SymphonyCare (formerly Influence Health)

Chelsea, USA

Managed high-profile clients and developed features for Meaningful Use Stage 3 (Interoperability) certification.

Successfully obtained MU3 Certification for the Empower Patient Portal. 09/2008 – 12/2017 VP, Strategic Clinical Services, Influence Health (aka MedSeek)

Chelsea, USA

Progressed through roles of increasing responsibility within the organization.

Championed the 'Armstrong' project, successfully bringing 21 clients live on the Empower portal.

EDUCATION

08/1991 – 05/1995 University of Montevallo

Bachelor’s, Business Administration

Montevallo, AL, USA

SKILLS Agile Methodologies

(Scrum/Kanban)

JIRA

Confluence Salesforce

Excel Monday

MS Project MIRO

Snagit Word

PowerPoint Prezi

Gemini AI Survey Monkey

Rally Teams

Slack Google Docs

Lean Six Sigma White Belt Healthcare specific – Empower Medisys Cerner EHR

Mirth Match HL7 v2 standards

CPT/HCPCS codes ICD 10

Trubridge RCM CCD/CCR

Navigate Care Management HIM acquisition/completion software Leadership Critical Thinking

Communication Data Analysis

Project Management Technology Utilization

Innovative Problem Solving Strategic Planning

Coaching

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